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Hotel El Balcón

2.5 star property
Experience wine country charm and unwind on the sun-kissed terrace or explore nearby on your complimentary bicycle rental.

Choose dates to view prices

At Hotel El Balcón, you can look forward to an attached winery and a free daily manager's reception. Enjoy the garden, dry cleaning/laundry services, 24-hour front desk, coffee/tea in the lobby and tour/ticket assistance while staying connected with in-room WiFi.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Restaurant
  • Breakfast available
  • Bar
  • Laundry
  • Housekeeping
The current price is ₩45,138
₩51,909 total
includes taxes & fees
Jul 21 - Jul 22

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Traditional Double Room, 2 Twin Beds

A small, simple room with a bed, a wall-mounted lamp, and a framed picture.

Traditional Double Room, 2 Twin Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Classic Room

Classic Room | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Classic Room

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Family Room

Family Room | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Family Room

  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed, 1 Twin Bed and 1 Twin Bunk Bed
  • Free WiFi
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About the neighborhood

Catarina is home to Hotel El Balcón. Museo y Galería de Héroes y Martires and Old Train Station are cultural highlights, and travelers looking to shop may want to visit Masaya Old Market and Folklore Museum. Hertylandia Amusement Park and National Zoo are also worth visiting. Take an opportunity to explore the area for outdoor excitement like ecotours. Visit our Catarina travel guide
Map
Rotonda de Catarina, Catarina, Masaya

What's nearby

  • A wooden deck overlooking a calm lake with mountains in the background.
    Laguna de Apoyo
    28 min drive - 12.7 km
  • A large yellow church with two towers and a dome, surrounded by residential buildings and palm trees.
    Granada Cathedral
    35 min drive - 26.4 km
  • Parish of Saint Catherine of Alexandria
    5 min walk - 0.4 km
  • Mirador de Catarina
    10 min walk - 0.8 km
  • Galerias Santo Domingo Shopping Center
    57 min drive - 45.6 km

Getting around

  • Augusto C. Sandino Intl. Airport (MGA)
    56 min drive

Restaurants

  • Quesillos Y Tiste Monimbó
    6 min drive
  • Qué Sabroso
    6 min drive
  • Alas Buenas Masaya
    7 min drive
  • Restaurante La Bandeja
    3 min drive
  • Rancho Del Mondongo
    7 min drive

About this property

Hotel El Balcón

  • Property highlights
  • At Hotel El Balcón, you can look forward to an attached winery, a free daily manager's reception, and a terrace. Stay connected with free in-room WiFi, with speed of 25+ Mbps, and guests can find other amenities such as a garden and dry cleaning/laundry services.
  • You'll also find perks like:
    • Cooked-to-order breakfast (surcharge), bike rentals, and tour/ticket assistance
    • Coffee/tea in the lobby
  • Room features
  • All guestrooms are individually furnished, and offer comforts such as premium bedding and heated floors, as well as perks like pillow menus and laptop-friendly workspaces.
  • Extra conveniences in all rooms include:
    • Egyptian cotton sheets, pillowtop mattresses, and down comforters
    • Bathrooms with showers
    • Flat-screen TVs with streaming services and cable channels
    • Decks/patios, heated floors, and free tea bags/instant coffee

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Jul 13 - Jul 14
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking options include a garage

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 9:30 AM for a fee: NIO 180 for adults and NIO 160 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Bicycle storage
  • Winery

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Limited-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • No elevator
  • Phone accessibility kit

More

  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay movies
  • Streaming services

Food and drink

  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Ceiling fan
  • Desk
  • Heated floor
  • Individual decor
  • Individual furnishings
  • Laptop workspace

Policies

Check-in

Check-in start time: 9:00 AM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Late check-in fee: NIO 370 for check-in between 11:00 AM and 2:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 9:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately NIO 180 for adults and NIO 160 for children
  • Late check-in fee: NIO 370 for check-in between 11:00 AM and 2:00 PM

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Cashless transactions are available
Safety features at this property include a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
There is no hot water on site

Frequently asked questions

Is Hotel El Balcón pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel El Balcón?

As of Jul 10, 2026, prices found for a 1-night stay for 2 adults at Hotel El Balcón on Jul 21, 2026 start from ₩45,138, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Hotel El Balcón?

Check-in start time: 9:00 AM; Check-in end time: midnight. Late check-in is available from 11:00 AM– 2:00 PM for a fee of NIO 370.

What time is check-out at Hotel El Balcón?

Check-out is at 11:00 AM.

Where is Hotel El Balcón located?

Situated in Catarina, this hotel is within a 15-minute walk of Parish of Saint Catherine of Alexandria and Mirador de Catarina. Augusto C Sandino Library and Laguna de Apoyo are also within 3 mi (5 km).

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Reviews

Hotel El Balcón Reviews

9.0

Wonderful

9.0

Cleanliness

8.6

Amenities

8.8

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 18 out of 24 reviews
Rating 8 - Good. 4 out of 24 reviews
Rating 6 - Okay. 0 out of 24 reviews
Rating 4 - Poor. 0 out of 24 reviews
Rating 2 - Terrible. 2 out of 24 reviews

Reviews

Verified

10/10 Excellent

Larry

Liked: Cleanliness, property conditions & facilities
A clean and simple place to stay when in Catarina
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Emanuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Private parking and Pepperoni the dog on site was a blast to meet!! The staff was absolutely excellent. The value for the price is incredible
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Larry

Liked: Amenities
Helpful staff
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
I am so grateful tis hotel is in Catarina. I often drive over to visit the nurseries and buy plants, a short overnighter from SJDS. It is exactly all that I need and you cannot beat the value. Breakfast is always really good.
Stayed 1 night in Jan 2024
Verified

8/10 Good

Phillip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, nice place, walking distance to restaurants and places nearby. Only issue was the drapes are see through and didn't fit the glass windows. People passing by can see you.
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family - Friendly
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

rigoberto

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Apr 2025
Verified

8/10 Good

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel, very clean and affordable. Is in the heart of Catarina, the owners are super nice. Sometimes the receptionist is not in the lobby and the front door is locked, just go to the pharmacy 2 doors down, the owners live there and they will let you in.
Stayed 1 night in May 2024
Verified

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in Jan 2024
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
WARNING: THIS BUSINESS IS CLOSED. However, they still accept bookings through Expedia and other booking websites. If you attempt to contact the hotel via phone or email they do not answer. And they don't provide refunds. It's a scam to steal your money.
Stayed 1 night in Dec 2021
Verified

8/10 Good

Franck

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Petit hôtel sympa avec un jolie patio. Chambre simple avec une salle de bain moderne et fonctionnel. Possibilité de payer un supplément pour avoir la climatisation. Dommage que le petit déjeuner ne soit pas inclus.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy acogedor
Stayed 1 night in May 2025
Verified

2/10 Terrible

Justin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Experiencia mala y pesima

Fue una experiencia mala a la hora llegada nos querian cambiar la habitacion y nos toco pagar por otra Habitacion y nos cobraron mas dinero en el baño habia un pescado muerto tenian una mascota que se orinaba en todo el hotel y uno caminaba de entre miados de perro y basura experiencia pesima tambien las sabanas de la cama tenian manchas como de sangre.
Manchas de sangre
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Una joya en Catarina!

El Balcón es una opción hotelera que sobresale en la zona. Ubicado en Catarina, ofrece opciones bastante atractivas para disfrutar en Masaya. La atención es personal, con alta disposición. Hospitalidad y calidad es su actitud!
Stayed 7 nights in Dec 2024
Verified

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ambiente grato!

Hola, la estancia maravillosa. Gerso, con charla amena y de buen nivel! Gracias. Espero volver, y seguir en comunicación. Enrique camnav@unam.mx
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Carolina

Stayed 1 night in Jan 2026
Verified

10/10 Excellent

rigoberto

Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Jenelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025
Verified

8/10 Good

Ismael

Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Edgar Josue

Stayed 14 nights in May 2024
Verified

10/10 Excellent

Isaac

Stayed 1 night in Feb 2024
Verified

10/10 Excellent

santos

Stayed 6 nights in Dec 2023
Verified

10/10 Excellent

DAME CHEIK