"We recently stayed at Henry Morgan Resort in Roatán and would like to share some constructive feedback.
First, we truly appreciated the friendliness of the staff. The reception team was welcoming and helpful, and both security and housekeeping did a good job. The buffet staff provided attentive service, and the beach location is absolutely beautiful. The pool area is well situated and offers a relaxing atmosphere.
We did, however, encounter some concerns that we hope management will address. The resort layout is spread out with wooden walkways rather than an open-concept design. While this adds charm, some of the wooden decking — particularly around the pool areas — appears worn, and we noticed a few nails sticking up, which could pose a safety risk.
We also experienced repeated issues with our room key card not working. We had to visit the front desk multiple times to have it reactivated. On one occasion, after it was fixed and we left for dinner, it stopped working again when we returned that evening, requiring another trip back to reception. Additionally, the room lighting was quite dim, and the shower could benefit from a deeper cleaning.
The pools range from approximately 2 to 5 feet in depth, which may be important information for adult guests who prefer deeper swimming areas.
Our most serious concern involved the piña colada machine. After drinking from it, my wife became very ill. The milk appeared curdled, and she was vomiting for several hours and lost an entire day"
"For some reason, the staff are not as friendly or helpful as other resorts. I’ve stayed in Roatan for years at multiple locations, but for some reason, this does not feel welcoming.
"
"Overall we had a great experience with our stay at Infinity Bay. Room was clean and spacious. Breakfast buffet offered many options to fit dietary restrictions. Pool area was relaxing and you can’t beat the snorkeling right in front of the resort. We also booked a few treatments at the spa, which were very relaxing. Only issue we faced was that our room wasn’t ready at check in time. Not a big deal because they could hold our bags and we could enjoy the pool/beach while waiting. "
"Arca was a perfect stay! The staff were all so warm, welcoming, and helpful the second we arrived. The property was well kept, and our room was clean and comfortable. The views are exceptional even from our room which was a "partial sea view". We had a flight delay issue and had to extend our stay, and the hotel was very accommodating. I have already recommended this hotel to friends and family and would absolutely stay there again! "
"Our cabana did not have an ocean or beach view. We booked on a bit of a late plan for a vacation. The room unfortunately did not have much in the way of clothes storage. Pretty well lived out of our suitcases on the floor. Could have used a light source in the coffee, fridge, water cooler area. Staff and food and close location to beach and restaurants almost made up for accommodation lackings . Again must express helpfulness and service of resort staff, from room staff, to restaurant staff and beach chair/umbrella staff. Would stay here again, only in one of the other, larger rooms. "
Commune with nature and explore the great outdoors at Cangrejal River during your travels in La Ceiba. While you're in the area, stroll along the beaches.
Explore the great outdoors at Refugio de Vida Silvestre Cuero y Salado, a lovely green space in Sector 2. While you're in the area, wander around the rainforest.
Cayos Cochinos is located in Cayos Cochinos. If you're looking for a convenient place to stay, you might search for properties close to public transportation so it's easy to get around.
Where is the best place to stay close to Cayos Cochinos?
If I need to cancel the hotel reservation for my stay near Cayos Cochinos, will I receive a refund?
Yes, the majority of hotel reservations are refundable if you cancel before the hotel's cancellation deadline, which often is within 24-48 hours of check in. If your reservation is non-refundable, it may still be possible to cancel it and receive a refund within 24 hours of your booking. Enter dates in and click on "Search", then you can use the "fully refundable" filter to get the top deals on offer near Cayos Cochinos.
Where can I learn more about changing or cancelling my trip in the area near Cayos Cochinos?