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Tsai Hotel and Residences

3.0 star property
Culinary delights await at two restaurants, while cozy cafes and a welcoming terrace provide perfect spots to relax after exploring nearby attractions

Choose dates to view prices

Tsai Hotel and Residences, near Waterfront Cebu City Casino, offers two restaurants and two coffee shops. Guests can relax on the spacious outdoor terrace or use in-room WiFi. The attentive staff consistently earns praise from guests.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Room service
  • Housekeeping
The current price is ₩29,908
₩40,077 total
includes taxes & fees
May 13 - May 14

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Twin Room, Balcony

Twin Room, Balcony | Desk, blackout drapes, rollaway beds, free WiFi

Twin Room, Balcony

8.0 out of 10
Very good
(1 review)
  • City view
  • 21 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Queen Room with Balcony

Desk, blackout drapes, rollaway beds, free WiFi

Queen Room with Balcony

  • Mountain view
  • 21 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Triple Room, Balcony

Desk, blackout drapes, rollaway beds, free WiFi

Triple Room, Balcony

  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Suite, Balcony

Suite, Balcony | Desk, blackout drapes, rollaway beds, free WiFi

Suite, Balcony

  • Mountain view
  • 36 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed and 1 Twin Bed

View all photos for Basic Triple Room

Basic Triple Room | Desk, blackout drapes, rollaway beds, free WiFi

Basic Triple Room

  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed
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About the neighborhood

Lahug, a neighborhood in Cebu City, is home to Tsai Hotel and Residences. Colon Street is a notable landmark, and travelers looking to shop may want to visit Ayala Center and SM City Cebu. Jpark Island Waterpark and Cebu Botanical Garden are also worth visiting. Visit our Cebu City travel guide
Map
11 Wilson St., Lahug, Cebu City, 6000

What's nearby

  • Cebu IT Park
    Cebu IT Park
    7 min walk - 0.6 km
  • Cebu City, Philippines - May 17, 2024: The NUSTAR Resort and Casino, a premier 5-star integrated resort, and the mountains near the city.
    Waterfront Cebu City Casino
    16 min walk - 1.4 km
  • Cebu Taoist Temple
    Cebu Taoist Temple
    5 min drive - 2.6 km
  • Sugbo Mercado
    13 min walk - 1.1 km
  • Ayala Malls Central Bloc
    15 min walk - 1.3 km

Getting around

  • Mactan - Cebu Intl. Airport (CEB)
    41 min drive

Restaurants

  • Andok's
    2 min walk
  • Pamahaw Café
    1 min walk
  • Fung's Noodle House
    2 min walk
  • The Second Cup Coffee
    1 min walk
  • Ding Qua Qua Dimsum House
    2 min walk

About this property

Tsai Hotel and Residences

  • Hotel near Waterfront Cebu City Casino
  • Close to Ayala Center, Tsai Hotel and Residences provides a terrace, 2 coffee shops/cafes, and 2 restaurants. Stay connected with free in-room WiFi.
  • Other perks include:
    • Free self parking
    • Concierge services, a 24-hour front desk, and luggage storage
  • Room features
  • All 70 rooms have comforts such as 24-hour room service and air conditioning, as well as thoughtful touches like free WiFi and free bottled water.
  • More conveniences in all rooms include:
    • Free tea bags/instant coffee and electric kettles
    • Bathrooms with showers and bidets
    • 40-inch LED TVs with cable channels
    • Wardrobes/closets, balconies, and daily housekeeping

Similar properties

Exterior
Fuente Hotel De Cebu
Capitol Site
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
8.6 out of 10, Excellent, 30 reviews
The price is ₩32,571
₩36,072 total
includes taxes & fees
May 13 - May 14
Fuente Hotel De Cebu
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • 2 coffee shops/cafes
  • 2 restaurants

Restaurants on site

  • Burrow
  • Tazza Cafe & Patisserie

Family friendly

  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • No elevator
  • Tile flooring in room
  • Well-lit path to entrance

More

  • 1 building
  • 6 floors
  • Built in 2013
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for PHP 1000.0 per night

Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: PHP 500 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: PHP 1000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Frequently asked questions

Is Tsai Hotel and Residences pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Tsai Hotel and Residences?

As of May 12, 2026, prices found for a 1-night stay for 2 adults at Tsai Hotel and Residences on May 13, 2026 start from ₩29,908, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is free at this property.

What time is check-in at Tsai Hotel and Residences?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Tsai Hotel and Residences?

Check-out is at noon.

Where is Tsai Hotel and Residences located?

Located in Lahug, this hotel is within 1 mi (2 km) of Cebu IT Park and Waterfront Cebu City Casino. SM City Cebu is 2.2 mi (3.6 km) away.

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Reviews

Tsai Hotel and Residences Reviews

8.0

Very Good

8.0

Cleanliness

8.0

Location

8.2

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 74 out of 230 reviews
Rating 8 - Good. 99 out of 230 reviews
Rating 6 - Okay. 32 out of 230 reviews
Rating 4 - Poor. 16 out of 230 reviews
Rating 2 - Terrible. 9 out of 230 reviews

Reviews

Verified

8/10 Good

Madonna Glo

Liked: Cleanliness, amenities, property conditions & facilities
Great customer service plus the unit is so big and the location is perfect. I would go back to this hotel again. Thank you for accommodating us
My cousins got to celebrate with us while we’re in town visiting. The place has open floor plan for us to just relax away from the busy streets and traffic during Sinulog 2026
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Sheena Joy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, comfortable and very affordable

The area is close to Ayala Center and Waterfront Resort and Casino. Staff were friendly and very accommodating.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Winda Tesoro

Liked: Cleanliness, staff & service, property conditions & facilities
The place is very convenient for us and the staff are very helpful and friendly.
Stayed 1 night in Aug 2023
Verified

8/10 Good

Stevo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendlyl staff
Stayed 5 nights in Nov 2023
Verified

6/10 Okay

Sheena Joy

Liked: Staff & service
I like that it’s convenient, transportation is easy in the area as well. I didn’t really like the amenities especially the bathroom, shower area water flow is not separated so it tends to flood.
Stayed 3 nights in May 2025
Verified

6/10 Okay

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. No hot water!
Stayed 4 nights in Jun 2024
Verified

10/10 Excellent

ROMEO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cheapest

cheapest and clean
Stayed 3 nights in Oct 2023
Verified

8/10 Good

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
We spent about 10 days at Tsai Hotel and Residences and don't have any negative feedback at all. The staff was always helpful and hospitable. Any time we called tot he front desk we were taken care of promptly, whether it was restocking water or taking garbage. We did have to ask everyday for water though and figured they would realize that we wanted our two free bottles everyday. Yet they always waited for us to ask, which isn't bad I guess. Very clean place and plenty of things to do around the area whether you are looking to eat or shop.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Hazel Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to stay, very clean, affordable room prices and the location is perfectly close to the city.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

OSWALD

Liked: Cleanliness, amenities, property conditions & facilities
All my rewuests was taken care of right away. Tsai has a great sraff. I enjoyed my stay.
Stayed 4 nights in Jan 2026
Verified

6/10 Okay

Elsa

Liked: Staff & service
Disliked: Property conditions & facilities
I think you need to check if there are bed bugs because I was itching in my entire stay. Toilet wasn't clean enough. Location was great for me since it is too close to where I was going to. It's nice is close to the church. Staff were helpful.
Stayed 4 nights in Nov 2025
Verified

8/10 Good

Sheena Joy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
yes
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Mercedes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near & convenient to all restaurant
Stayed 3 nights in Oct 2022
Verified

8/10 Good

Anthea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It has a great location. The room was good but the bathroom is too small.
Stayed 2 nights in Sep 2022
Verified

8/10 Good

Sven Jonas

Liked: Staff & service

Value for money

Value for money but not in the best neighborhood. Safe but dirty.
Stayed 3 nights in Oct 2024
Verified

6/10 Okay

Veronica

Liked: Cleanliness, staff & service
staff are good but can’t sleep the whole night dogs are barking.
Stayed 1 night in Apr 2023
Verified

6/10 Okay

Charles

Disliked: Cleanliness, amenities, property conditions & facilities
Hotel was ok. They played strange music in entry. Bed had no blanket and internet was terrible.
Stayed 4 nights in Aug 2022
Verified

8/10 Good

DAVID

Liked: Cleanliness, staff & service
Tsai hotel was beautiful 6 years ago. It’s need updating on the paint and toilet. There was no refrigerator or TV in the room.
Stayed 1 night in May 2024
Verified

4/10 Poor

Jason

Disliked: Cleanliness, property conditions & facilities
I have stayed many places so far and I do not have the highest expectations, but this was not worth staying. The party on the roof across the street was so loud, I left my stay early. I am not so sensitive to noise, but wow.
Stayed 3 nights in Aug 2024
Verified

2/10 Terrible

Mathias Stephan

Disliked: Cleanliness, staff & service, amenities
There was absolutely nothing to like.
Stayed 10 nights in Mar 2023
Verified

6/10 Okay

Hapfy

Liked: Cleanliness, staff & service
I hope there would be a hot and cold shower. The hot is not functioning in my room. It would be better if you have a hand shower.
Stayed 1 night in Dec 2022
Verified

6/10 Okay

Marya

Little disappointed with loud construction sounds.

Stayed 2 nights and every morning little past 8am banging starts probably renovating but as a hotel most of the guests are tourists and obviously liked to sleep-in instead woken with loud sounds. They could have at least start it after 10am to 4pm. Towels were too rough, half full water bottles in the fridge, no shower curtain. Rooms looks and feels clean.
Stayed 1 night in May 2024
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will Never Recommend

Very bad customer service experience! After booking and paying online, they denied the room I booked and they wanted me to pay additional payment so I can get the room I booked and paid online! Very bad experience! The Manager is not deserving of his position! Overall, I will definitely not come back and will not recommend!
Stayed 1 night in Mar 2024
Verified

2/10 Terrible

anil

Disliked: Cleanliness, amenities, property conditions & facilities
The Pictures are completely misleading. Maintenance is terrible; as an example: Aircon has no remote and canot be adjusted. There are no blankets or quilts available at all. The airconditioner is kept on Max Cold, so you can either shut it off and stop all airflow or leave it ON and freeze. Plumbing is inadequate; the shower is a trickle and the hot water barely works and is cold. The linen is threadbare. I could go on and on, but siffice it to let my actions speak for me as follows: I was booked for 4 nights. I stayed 1 night and checked out into another hotel.
Stayed 3 nights in Jan 2023