“The overall rating is a 2 because the room and hotel was nice and clean. My bad rating comes from the staff and "amenities". I booked the King suite room with one bed for me and my boyfriend. After checking in, paying, and going to the room we discovered we were given a room with two full beds. When we went down to the lobby to try to get the correct room i had booked the front desk lady told me that they are "cleaning mattresses" and "rearranging" rooms and that i was in the correct room. I'm...
“The overall rating is a 2 because the room and hotel was nice and clean. My bad rating comes from the staff and "amenities". I booked the King suite room with one bed for me and my boyfriend. After checking in, paying, and going to the room we discovered we were given a room with two full beds. When we went down to the lobby to try to get the correct room i had booked the front desk lady told me that they are "cleaning mattresses" and "rearranging" rooms and that i was in the correct room. I'm...
Hakayla