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"Amazing hotel - great rooms, very spacious "

"The staff was amazing!!! We had to book with them as a last minute emergency due to a horrible stay at our initial hotel. We literally had to check out of the previous hotel at midnight and had no where to go. Luckily I was able to book a room with them for the next day till the end of our trip but had nowhere to stay for that night. The staff helped us find a close hotel for that night and held our luggage till we returned to check in. The rest of our trip was great because of the Shinjuku Prince hotel and especially their staff. I will only stay at their properties from now on. I even signed up for their rewards program. "

"Clean room, friendly and helpful staff. Convenient location to train station and nearby food/shopping. "

"Clean room, views are amazing!"

"There was a large variety of options for the breakfast buffet. The room was spacious and bathroom was luxurious. The staff was very accommodating and friendly. There was even a taxi service up front if you need it. 10/10 would stay here again "

"Best room I have ever been. Spacious, upmarket and luxurious "

"Enjoyed my stay! Room was spacious and location was perfect to the train station. "

"Gd"

"The room was spotless with clean pyjamas every night. The staff were courteous & professional. We enjoyed the tea service, the massage chairs and the quiet relaxation areas. Very very pleased that we chose this hotel for our stay. "