Central Tokyo, Tokyo hotel rooms at the Villa Fontaine

"A top hotel very close to the Ginza, only a few minute walk away. The front desk staff and the concierges were friendly but for the most part did not speak good English. This was surprising in such a highly rated and expensive hotel catering to international guests. Have your Google translator ready to use. We have visited at least 70 countries and the poor English communication skills by front desk personnel was shocking. "

"Basic cleaning only "

"Everything was clean, everyone was friendly and efficient, I would recommend this hotel highly "

"Great breakfast, lovely clean room with everything you need, very helpful staff. "

"Everyone is so welcoming here. We have stayed in this hotel multiple times because the staff and service are impeccable. The hotel also offers generous amenities. Furthermore, it is in an excellent location with great restaurants and interesting places to visit nearby. Can't wait to come back again soon. "

"Few breakfast items were recognizable as breakfast food (to Americans). Scrambled eggs were so badly undercooked as to raise a health concern. AC cannot be controlled by the guest. No English instructions were available to understand the buttons in Japanese."

"Beautiful hotel and excellent location!"

"The hotel was in a good area easily accessible by taxi to all other areas in Tokyo. Lots of restaurant choices in the hotel and in the vicinity of the hotel. The staff were amazing, so helpful. Always willing to help you with anything. The hotel was super clean, great toiletries, complimentary water. Close to a family mart and 7/11. There are laundry facilities and facilities to heat up food on the 4th floor."

"Food was great, service was great, but room was tiny! However, I think this is normal for most single person rooms in Japan and given its size, the layout worked well enough."