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"The staff was very friendly and helpful. "

"Probably an American thing, but smoking indoors is absolutely crazy too me. The cigarette smoke in the casino is just too much "

"On site valet parking. Quiet and close to everything. "

"Clean rooms, nice breakfast, not much over there to eat or drink if it’s late. Convenient to Bourbon or Canal, just about a 6-7 min walk either direction. Staff was great and so friendly and helpful. Area seemed pretty safe. "

"I have stayed at this hotel for years, great location and great staff and large rooms"

"The bedding was dirty, hair and makeup on the sheets. Also around the bed was dirty with hair, lint and dust! After waking up from an exhausting trip and horrible nights rest (on the couch) to escape the uncleanliness , I was greeted by moldy shower curtains. I have never been so disgusted by a hotel before. "

"The pool was not heated instead it was extremely cold on a colder day which was not pleasant. Initially we booked because we knew the weather would be kinda cooler and windy so when we seen it was heated we were sold, but since it wasn’t we didn’t stay by the pool long and instead went back to our room with upset kids. "

"Room was ok AC was loud and room didn't really stay cool staff was excellent though"

"Not much staff was apparent on the main floor throughout my stay. My initial encounter at check-in was with an unhelpful person but most of the staff was excellent. Instructions for the in-room coffee machine were not provided and I wasted the only coffee trying to work it. Walls were thin and adjacent guests noisy. But room was attractive and it had a bathtub, a lovely perk."