Century21 Department Store Tours

I love the location of this hotel. It is a sweet, lovely place with a big Irish pub next door. It's a block from Times Square and many theaters, one block off 5th Ave and very close to Rockerfeller Center and subway lines. We appreciate the convenience!

Overall nice hotel however they surprise you with a $100 resort fee, also they hold a $150 security fee on your card. I was aware of the second fee, I may have missed the first one. The breakfast was decent with a variety of items to choose from, the baked beans was unusual to me for breakfast 😂there isn’t a restaurant but a combo bar & grill. There is another hotel of the same name in the immediate area but this is the nicer one so pay attention when making your reservation. Instead of taking taxis or Uber I would suggest using TopView bus tours they are a great value for traveling around Manhattan.

I am disappointed. I was organizing my bags and realized that items and belongings were missing, such as 4 empty bags and a bag containing a T-shirt and three reading glasses. This had never happened to me before, and so far no one has given me any explanation about what happened. I am Waiting for an answer.