Search Cottages in Charlemont

"This hotel is immaculate. We were pleasantly surprised to have room cleaning each day of our stay. The staff is super friendly and efficient. One small disadvantage, the noise from the street traffic was loud in our room. We would definitely stay there again."

"Very nice"

"Very quiet, nice bar and restaurant. Friendly staff. The only negative comment, the shower wall tile needs scrubbing. White is hard to keep clean, but doable!"

"Nicest place we've ever stayed!! Such a beautiful spot ! Thank you for everything"

"Great for the price"

"Reasonable, convenient, clean, includes breakfast."

"Room was a value"

" We enjoyed our stay at Vacation Villa and the condo was extremely spacious and comfortable. The only complaint is the very soft bed. Upon check- in we were told we were 15 minutes early and had to stand in another line to wait to get a different room that would be ready at 3:45. Since we are gold members of hotel.com we always ask for a room upgrade and the manager seemed annoyed that we even asked for a room upgrade as well as arriving 15 minutes early and the greeting from all of the receptions employees were not friendly but we felt rather that they were annoyed that we asked questions. The facility itself is wonderful but I feel they need to work on there customer service attitude. Check in at the reception desk took about 20 minutes and there was only one couple in front of us although there were five agents at the check-in desk. I think check in should be a little quicker than that. Our room was extremely comfortable and it was clean but there was no shampoo or conditioner just soap in the bathroom. The facility had a beautiful pool indoors and Outdoors with hot tub and we would stay again."

"Room and amenities were excellent."