I arrived pretty late because my plane was delayed, but my room was prepaid. When I got to the desk, the attendant told me that since the hotel was pretty full, she didn't have a great room to give me. I got a first floor room right off the desk area. I didn't really mind the location, But the diverter on the tub filler versus shower head wasn't working properly. So I got a trickle of water for a shower. Couldn't get the shampoo out of my hair, kind of wrecked my morning. I told the attendant at the desk because I checked out, but she didn't say anything back. I wouldn't go back.