Ridge Site Villa, 1 Bedroom | Iron/ironing board, bed sheets

Reviews of Tanonga Luxury Eco Lodges

4 out of 5
Tanonga Luxury Eco Lodges
Pope Drive, Charlton Gully, SA

Reviews

9.2

Wonderful

Rating 10 - Excellent. 22 out of 28 reviews" "
Rating 8 - Good. 3 out of 28 reviews" "
Rating 6 - Okay. 1 out of 28 reviews" "
Rating 4 - Poor. 1 out of 28 reviews" "
Rating 2 - Terrible. 1 out of 28 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Rosalie

Traveled with partner
Disliked: Staff & service
A beautiful bush setting and eco lodge, but did not meet expectations for ‘luxury’ label and price-point. Dismissive response to feedback.
Stayed 2 nights in Dec 2023
Response from Tanonga Luxury Eco Lodges on Jan 10, 2024
I'm glad to hear you enjoyed the surrounding bush setting and Eco Lodge. I'm sorry to hear your personal expectations for luxury weren't met. We appreciate yourfeedback and don't want any of our guests to have a disappointing experience. We will implement what is required to ensure our guests have an enjoyable experience.

10/10 Excellent

Pete

Stayed 1 night in Sep 2023

6/10 Okay

George

Traveled with partner
The property has enormous potential, but attention to details are needed: Cobwebs outside, sure, but not inside. Dust and insect corpses in and around the living area. The promised "welcome bottle of wine" did not materialize. Use by dates long gone on jars of jam, one even had been opened by the prior occupant, a knife used to taste the product, then returned to the cupboard. A used bedsheet still in the sofa bed from the previous stay (I know this as I shook dead insects from it) No liquid soap in the shower. On the whole the property is stunning, the scenery is captivating. To make it really a 5 star stay though, it needs some work done to meet this standard.
Stayed 4 nights in Aug 2023
Response from Heidi on Sep 4, 2023
We are sorry to hear that you weren't completely satisfied.Normally we do the cleaning of the lodges but unfortunately I had an accident and have a broken leg, so therefore we had to get new cleaners to clean the lodges. We have informed the cleaners about this issue and they will rectify the situation in the future.

10/10 Excellent

Nathan

Stayed 2 nights in May 2023

10/10 Excellent

Saul

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great to get away in a nice quiet spot!! Enjoyed the stay very much.
Stayed 2 nights in Mar 2023
Response from Heidi on Mar 26, 2023
Hello Saul. Thankyou for your review. We are glad that you enjoyed your stay and we hope you will be back in the future.

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Busland Retreat
A truely lovely place to stay. 30 mins to Port Lincoln. Quiet and peaceful in a beautiful bushland.
Stayed 1 night in Jan 2023

2/10 Terrible

Cassie

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
There was no mobile service on site and not informed about this prior to booking. The dirt track in to the property is not in good condition whilst we were there it rained and was not great. Very disappointed for “luxury” it’s far from
Stayed 4 nights in Feb 2022

10/10 Excellent

Sven

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
WOW - so secluded - so off the grid - the afternoon birds landing in skyline from the windows outlook from Lounge was breathtaking. The Lodge is deluxe with features - Hosts are on par - We are not bushwalkers - but the surrounding environment of the native Bushland is a breath of fresh air. My Partner has been bitten by a white back spider - this was our only issue - the glass high windows over kitchen inside and out and high facades out on patio and BBQ need to be eco treated -spiders are great to balance the eco-system ( had the mosquito coils (provided by the hosts) - but need to clean and shoo them away for Luxury Accom at this price - apart from that Me & My Man had the best time to be alone and enjoy Us over the time spent on Eyre Peninsula - Thanks Jill & Mike x
Stayed 1 night in Feb 2022

10/10 Excellent

Joe

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing views and the breakfast is a must. Really great experience and very peaceful.
Stayed 1 night in Sep 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2021

8/10 Good

Paula

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Very enjoyable stay we loved the setting surrounded by nature and the villa was modern and well fitted out. The property could have been cleaner as I had to clean bath before use and there were a lot of cobwebs. Seemed like the place was not used for a while. The blinds were shut when we arrived and that wasn’t very welcoming. The link to directions took us up a dirt road unsuitable for cars and it was only the next day when we ventured towards Port Lincoln that we found the proper route -therefore I suggest that the owners send a welcoming email with good directions prior to guests arriving. These criticisms aside, it was a wonderful place to stay and bird lovers will not be disappointed! We absolutely loved the wood burning stove which was ready to light on our arrival.
Stayed 5 nights in Sep 2020
Response from Jill on Sep 23, 2020
Hi Paula - thanks for your review and we are glad that overall you enjoyed your stay. We will ensure our staff are made aware of these concerns - quality and cleanliness are really important to us. We send two welcome emails to our guests one with detailed directions and information for guests’ stay and one with arrival details. We encourage guests to follow our directions and not use their GPS system for this reason. Unfortunately our welcome email does not always translate well through the booking channel email systems after screening and edits. I wonder if this happened in your case? It seems like you really enjoyed all that nature and our wonderful amenities have to offer after all which is lovely to hear.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very private and in a unique setting. Great views.
Stayed 2 nights in Mar 2020
Response from Jill on Mar 26, 2020
Thanks - very glad you enjoyed your stay. It's a pretty special place, Tanonga.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Serene beautiful and peaceful lodge well away from the main drag. Well equipped with everything you need. Highly recommend for a couples weekend away!
Stayed 4 nights in Jan 2019
Response from Jill on Jan 29, 2019
Thanks for staying with us - we are so glad you enjoyed your stay!

10/10 Excellent

Verified traveler

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Jan 2019
Response from Jill on Jan 29, 2019
Thanks for the great rating and for choosing us.

10/10 Excellent

David , Adelaide

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bush Paradise in the Eyre Peninsula
Wonderful relaxing stay - half way from Port Lincoln and Coffin Bay Access by reasonable but dirt roads so watch out for the abundant wildlife Not recommended for a fancy vehicle - we hired an SUV A 4 wheel drive not essential unless a lot of rain The walks are short and not strenuous with great views from the Ridge though we stayed at the lower unit Both units are quite separate The night sky is spectacular No ambient light out here or great phone reception either Perfect for couples needing a break from City life I would avoid on very hot days and bush fire is a threat that is well described and managed by the units water system if it was ever required Good shower No microwave though No Wi-Fi and limited TV with SBS and ABC in good reception but no good for commercial TV or the Cricket But you go there to get away from it anyway A perfect base for Coffin Bay and Port Lincoln 25 mins either way
Stayed 2 nights in Jan 2018
Response from Jill on Jan 23, 2018
We are so pleased you enjoyed the peace and quiet of our location - it is exactly what we hoped and planned for in the design and siting of both lodges - the lodges are powered by stand alone solar power supply units and so unfortunately we prioritised a coffee machine, fridge/freezer, dishwasher and washing machine over a microwave, toaster and electric kettle. For very hot days this unit will run an air conditioner as well. Hoping guests can experience the majority of electrical luxury items "without the guilt". Thank you for your comments, we appreciate the feedback. We will re-tune the TV as commercial stations are available.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and private .
Very peaceful and nice, light and airy and seclude. Sold us was that I love a bath and together would have been nice . The picture advertised was the bath in the middle of the room so that's what I thought we were getting. I was a bit disappointed.

10/10 Excellent

A&A, Adelaide

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxury with a view
We stayed 4 nights and celebrated our wedding anniversary.

10/10 Excellent

Celine, Australia - SA - Adelaide

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Home away from home; Value: Great deal; Service: Flawless; Cleanliness: Beautiful;

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Home away from home; Value: Fantastic; Service: Remarkable; Cleanliness: Spotless;

10/10 Excellent

Sam, Australia - SA - Adelaide

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Top of the line, State of the art, Home away from home; Value: Great deal; Service: Go the extra mile; Cleanliness: Spotless, Beautiful;

10/10 Excellent

Cathy, Australia - NSW - Sydney

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Top of the line; Value: Great deal; Service: Go the extra mile; Cleanliness: Spotless; Fantastic hosts

10/10 Excellent

Jody, Australia - SA - Regional SA

Liked: Cleanliness, property conditions & facilities
Facilities: Home away from home; Value: Affordable; Service: Basic; Cleanliness: Pristine;

10/10 Excellent

Nicholas, Australia - SA - Adelaide

Liked: Cleanliness, staff & service, property conditions & facilities
Value: Fantastic; Cleanliness: Spotless; Use the well equipped kitchen to cook some freshly caught local seafood.

10/10 Excellent

Phillip, Australia - NSW - Sydney

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Top of the line; Value: Bargain; Service: Professional; Cleanliness: Spotless; Take your own food.... Food provided is very expensive

10/10 Excellent

Hajime, Australia - SA - Adelaide

Liked: Staff & service, property conditions & facilities

10/10 Excellent

JO-ANN, Australia - NSW - Sydney

Liked: Cleanliness, staff & service, property conditions & facilities
Service: Flawless; Cleanliness: Immaculate; You can see for miles just laying in bed! The stars, the sunrise, grazing kangaroos in the distance. Wish I was back there now!

10/10 Excellent

Greg, Australia - WA - Perth

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Above average; Value: Amazing; Service: Respectful; Great eco credentials and a really beautiful and private property.