첼시의 럭셔리 호텔

"I cannot understand why I have to pay for minibar which we DID NOT use. They charged me for $11.98(two payments of using minibar/in room water) and I asked them to cancel the fee because we didn't touch the minibar or water bottle at all. However, they just cancelled only $5.99 and did not explain this situation. I kept asking why you didn't cancel another payment of $5.99 to an assistant general manager but he hasn't got back to me yet. He just said 'payment of $5.99 was refunded' which is not a problem. Do they want just 6 bucks for service? Or what? I wish I was in the US so I can make a call but I am outside of the US. I guess they know this situation and keep ignoring my email. This is not about money. This is about your reputation and trust. If you decided to stay at this hotel, check your receipt thoroughly. "

"Everything was awesome and very satisfactory. Servic,convenience and room service were all great. One thing wistful was way of showerhead which was not easy to use. I think manual to use it properly is needed. Everything except that was wonderful."

"여러번 이 호텔을 이용했는데 주변이 조용하고 친절합니다. 가족 여행객들, 장기 투숙객들이 많은 편이라 편안함을 느낌니다. 다만 수남할 서랍이 적고, 욕실이 너무 좁은 것이 아쉽습니다. 호텔의 룸 선택을 할때 킹사이즈 침대가 있는 룸들을 여러개 보유하고 있으면 어린아이와 함께 이용할 때 매우 유용할 수 있다고 생각합니다."

"화장실 세면대주변이 청결하지 못했지만 대부분 룸컨디션과 매일매일 룸 청소와 정리를 잘해줌"

"너무 깨끗했습니다"

"타임스퀘어와 가깝고 센트럴터미널 바로 옆이라 좋았음. 생수는 제공되지 않으나 호텔 1층 마트 15달러사용가능하고 거기서 파는 1리터 생수가 7.5달러이므로 두병을 사먹을수 있음. 더블베드 두개인 방에서 묵었는데 화장실이 좀 좁았음. "

"주변에 다니기가 너무 좋아요 하지만 방이 많이 좁습니다 "

"만족스러움"

"위치가 너무 좋았고 직원분들이 매우 친절하셨어요 다음에 다시 뉴욕에 온다면 오고 싶어요 "