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"Great service by staff"

"Terrible Experience at Hilton Cheng – Extremely Rude and Disrespectful Staff I am utterly appalled by the unprofessional and offensive treatment I received from the front desk staff during my check-in, and I feel compelled to share this appalling experience to warn other guests. When I arrived, I was struggling with knee pain, so my cousin offered to help carry my bag. At check-in, the staff first grilled us about whether my cousin would be staying with me; I clearly said no. We then asked if...

"They had enough English to help me, they even arranged a cab for me when I needed to leave. Very clean and comfortable. It was worth it to me to go out of the way to get there (it is not close to major transit hubs)."

"Wonderful staff, clean lovely rooms. "

"The hotel was really nice lots of dinning options "

"Nice, safe and quiet place to stay. Room is spacious. Great breakfast buffet"

"Good location"

"Hotel is in extremely good condition and all their staff are super friendly and helpful. Will stay here again should i return to chengdu!😉"

"This modest size hotel is really a hidden Gem. I was so impressed by the cleanness, superb staff service, included breakfast buffet with some items made to request. There is free street level and under ground garage parking free, and welcome deserts waiting in the room when I walked in, you don't see this very often at their price range. The price for a standard room with a king bed is almost half or one third of chain hotel, but the quality is nothing less and perhaps more. The location is...