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Cristallo

4.0 star property
Guests at Cristallo hotel find relaxation by the seasonal outdoor pool or with rejuvenating treatments at the luxurious on-site spa near Val di Chiana

Choose dates to view prices

This upscale Tuscan retreat offers a full wellness experience with massage, manicure/pedicure, and facial services. Guests enjoy breakfast and dinner at the restaurant with garden views. The hotel features a library, bar, and complimentary in-room WiFi.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Double or Twin Room

Double or Twin Room | In-room safe, desk, cribs/infant beds, free WiFi

Double or Twin Room

7.0 out of 10
Good
(2 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Suite

Suite | In-room safe, desk, cribs/infant beds, free WiFi

Suite

  • 45 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds
  • Free WiFi

View all photos for Single Room

Single Room | In-room safe, desk, cribs/infant beds, free WiFi

Single Room

  • 15 sq m
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi
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About the neighborhood

Located in Chianciano Terme, Cristallo is in the city center. Piazza Grande and Pienza Cathedral are notable landmarks, and the area's natural beauty can be seen at Val di Chiana and Terme di Montepulciano Spa. Terme di Chianciano and Piscine Termali Theia are two other places to visit that come recommended. Visit our Chianciano Terme travel guide
Map
Viale Lombardia 35, Chianciano Terme, siena, 53042

What's nearby

  • Piazza Italia
    6 min walk - 0.6 km
  • Terme di Chianciano
    8 min walk - 0.7 km
  • Chianciano Art Museum
    10 min walk - 0.9 km
  • Piscine Termali Theia
    14 min walk - 1.3 km
  • Terme Sant'Elena
    19 min walk - 1.7 km

Getting around

  • Chiusi Chianciano Terme Station
    20 min drive

Restaurants

  • Lalma Cafe
    14 min drive
  • Dopolavoro La Foce
    8 min drive
  • L'Angolo dei Sapori
    11 min drive
  • Bar Pasticceria Centro Storico
    3 min drive
  • La Torretta
    3 min drive

About this property

Cristallo

  • Upscale hotel near Val di Chiana
  • Located close to Terme di Chianciano and Piscine Termali Theia, Cristallo provides a free breakfast buffet, a terrace, and a garden. Indulge in a massage, a manicure/pedicure, and a facial at the onsite spa. The on-site restaurant offers breakfast and dinner. Free in-room WiFi is available to all guests, along with a library and a bar.
  • You'll also enjoy the following perks during your stay:
    • A seasonal outdoor pool
    • Free self parking
    • A front-desk safe, concierge services, and a 24-hour front desk
    • 1 meeting room, massage treatment rooms, and smoke-free premises
  • Room features
  • All 104 rooms include comforts such as air conditioning, in addition to thoughtful touches like free WiFi and safes.
  • Extra amenities include:
    • Bathrooms with bidets and tubs or showers
    • 28-inch flat-screen TVs with satellite channels
    • Refrigerators, cribs/infant beds, and heating

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 9:30 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour pool access
  • Billiards/pool table
  • Full-service spa
  • Health club
  • Library
  • Outdoor pool
  • Sauna

Family friendly

  • Crib (surcharge)
  • In-room refrigerator
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 28-inch flat-screen TV with satellite channels

Food and drink

  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 12:30 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 3 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for EUR 10 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: EUR 15.00 per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from May to September
24-hour pool access
Guests under 12 years old are not allowed in the spa

National rating

This property has received its official star rating from the local rating authority.

Frequently asked questions

Does Cristallo have a pool?

Yes, this property has an outdoor pool. Pool access is available 24 hours a day.

Is Cristallo pet-friendly?

Yes, pets are allowed at this property. There's a deposit of EUR 15.00 per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Cristallo?

Check-in start time: 12:30 PM; Check-in end time: anytime.

What time is check-out at Cristallo?

Check-out is at 10:30 AM.

Where is Cristallo located?

Located in the heart of Chianciano Terme, this spa hotel is within a 15-minute walk of Terme di Chianciano and Piscine Termali Theia. Val di Chiana and Terme di Montepulciano Spa are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Cristallo Reviews

9.0

Wonderful

9.0

Cleanliness

8.8

Amenities

9.4

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 6 out of 11 reviews
Rating 8 - Good. 4 out of 11 reviews
Rating 6 - Okay. 1 out of 11 reviews
Rating 4 - Poor. 0 out of 11 reviews
Rating 2 - Terrible. 0 out of 11 reviews

Reviews

Verified

6/10 Okay

Carlo

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Personale gentile e premuroso, ma non eccezionale nelle pulizie..
Stayed 1 night in May 2026
Verified

10/10 Excellent

claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El hotel es antiguo , pero esta prolijo, limpio. El personal amable. Esta bien ubicado.. Cerca del Casco Antiguo.
Stayed 3 nights in Sep 2021
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Albergo datato, ma nel complesso buono il servizio.
Stayed 1 night in Sep 2020
Verified

10/10 Excellent

Rosalba

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Breve soggiorno ma confortevole

Struttura grande con tanti confort Personale gentile e disponibile , nonostante fossimo in ritardo la sera dell'arrivo hanno avvisato la cucina per permetterci di cenare. Le stanze sono più grandi della media. Peccato aver soggiornato solo una notte Grazie
Stayed 1 night in Aug 2020
Verified

8/10 Good

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
personale gentile e disponibile. Hotel pulito anche se andrebbe rivisto l'arredamento delle camere...è piuttosto antico. Colazione da rivedere nel salato...c'era pochissima scelta...Tutto sommato cmq è stata una permanenza gradevole
Stayed 3 nights in Aug 2020
Verified

8/10 Good

Manuel

Stayed 2 nights in Aug 2022
Verified

10/10 Excellent

Giuseppe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022
Verified

10/10 Excellent

roberta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Jul 2021
Verified

10/10 Excellent

Alessandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020
Verified

10/10 Excellent

Aldo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020
Verified

8/10 Good

Massimiliano

Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2020