Naismith Memorial Basketball Hall of Fame - 9 min drive - 12.4 km
Getting around
Holyoke Station - 12 min drive
Bradley Intl. Airport (BDL) - 31 min drive
Restaurants
Chick-fil-A - 5 min walk
Starbucks - 8 min walk
Buffalo Wild Wings - 4 min walk
McDonald's - 9 min walk
Panera Bread - 9 min walk
About this property
Tru by Hilton Chicopee Springfield
Hotel near MGM Springfield
You can look forward to free to-go breakfast, a terrace, and an arcade/game room at Tru by Hilton Chicopee Springfield. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
You'll also enjoy the following perks during your stay:
An indoor pool with sun loungers
Free self parking
Luggage storage, free newspapers, and an elevator
A 24-hour front desk, smoke-free premises, and a front-desk safe
Guest reviews speak highly of the breakfast, helpful staff, and location
Room features
All 108 rooms have comforts such as premium bedding and air conditioning, in addition to thoughtful touches like free WiFi. Guest reviews speak positively of the clean rooms at the property.
Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Wheelchair-accessible parking and van parking available
Onsite parking options include a carport
Food and drink
Free on-the-go breakfast available daily 6:00 AM to 10:00 AM
A bar/lounge
Snack bar/deli
Things to do
24-hour gym
Arcade/game room
Indoor pool
Family friendly
Arcade/game room
Art supplies
Children's games
Children's toys
In-room crib
Indoor pool
Laundry facilities
Mini-fridge
Snack bar/deli
Conveniences
24-hour front desk
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Business services
24-hour business center
Outdoors
Picnic area
Pool loungers
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille/raised signage
Elevator
Handrails in stairways
Phone accessibility kit
Pool hoist on site
Stair-free path to entrance
Visual alarms in hallways
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible van parking
More
1 floor
Built in 2018
Smoking not allowed
Room amenities
Bedroom
Blackout drapes
Down comforter
Free crib
Premium bedding
Bathroom
Private bathroom
Towels provided
Entertainment
55-inch LED TV with premium cable channels
Food and drink
Mini-fridge
More
Air conditioning (climate-controlled)
Connecting rooms available
Free local calls
Heating (climate-controlled)
Iron/ironing board
Phone
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: noon
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21
Check-out
Check-out before noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property
Property payment types
Important information
Optional extras
Pet fee: USD 75 per accommodation, per stay
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - C0004550610
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
We should mention
Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Tru Hilton Chicopee Springfield Hotel
Tru Hilton Springfield Hotel
Tru Hilton Chicopee Springfield
Tru Hilton Springfield
Tru Hilton Chicopee Springfie
Tru by Hilton Chicopee Springfield Hotel
Tru by Hilton Chicopee Springfield Chicopee
Tru by Hilton Chicopee Springfield Hotel Chicopee
Frequently asked questions
Does Tru by Hilton Chicopee Springfield have a pool?
Yes, this property has an indoor pool. Pool access is from 7:00 AM–10:00 PM.
How much does it cost to stay at Tru by Hilton Chicopee Springfield?
As of Jul 8, 2025, prices found for a 1-night stay for 2 adults at Tru by Hilton Chicopee Springfield on Aug 3, 2025 start from ₩151,136, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Tru by Hilton Chicopee Springfield pet-friendly?
Yes, this property allows cats and dogs (limit 2 total). There's a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.
How much is parking at Tru by Hilton Chicopee Springfield?
Self parking is free at this property.
What time is check-in at Tru by Hilton Chicopee Springfield?
Check-in start time: 3:00 PM; Check-in end time: noon. Late check-in is available during limited hours.
What time is check-out at Tru by Hilton Chicopee Springfield?
Check-out is at noon.
Where is Tru by Hilton Chicopee Springfield located?
Situated in Chicopee, this hotel is within 1 mi (2 km) of Chicopee Falls Dam and Chicopee Memorial State Park. Indian Motorcycle Museum and Connecticut River are also within 6 mi (10 km).
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Tru by Hilton Chicopee Springfield Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 633 out of 1004 reviews
10 - Excellent
633
Rating 8 - Good. 223 out of 1004 reviews
8 - Good
223
Rating 6 - Okay. 84 out of 1004 reviews
6 - Okay
84
Rating 4 - Poor. 35 out of 1004 reviews
4 - Poor
35
Rating 2 - Terrible. 29 out of 1004 reviews
2 - Terrible
29
9.4/10
Cleanliness
9.2/10
Staff & service
9.0/10
Amenities
9.2/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10
This is a great place to stay and a very convenient location. Lots of shopping for essentials and the Munich haus had a very good diner!
Brandon
Stayed 1 night in Jun 2025
10/10
Great hotel
Jocelyn
Stayed 2 nights in May 2025
8/10
Location
Mary
Stayed 1 night in Jun 2025
10/10
Room very clean very nice place
Joaquin
Stayed 1 night in May 2025
10/10
Great place to stay and spend time with family away from home!
Tausha
Stayed 4 nights in Feb 2025
10/10
Always a pleasantly and easy stay. Great coffee! Staff is wonderful.
Joseph
Stayed 1 night in May 2025
10/10
The room was very clean, and the bathroom was spacious. Layout was well thought out.
Roxanne
Stayed 3 nights in Jun 2025
10/10
Very clean and quiet room, lots of restaurants choices near by.
Fanny Guzman
Stayed 2 nights in Apr 2025
10/10
Beautiful modern decor, clean and bright. Great staff. Great breakfasts. A home away from home.
Pamela
Stayed 5 nights in Jun 2025
10/10
Nice stay nice staff
Felix
Stayed 1 night in May 2025
10/10
Love this place
Debbie
Stayed 1 night in Mar 2025
10/10
We've stayed here a number of times as we visit family in the area. We've had good customer service, rooms are nice, clean, and comfortable. Pleasant staff.
Ingrid
Stayed 1 night in Apr 2025
8/10
Just a great place to stay near military base and having the free breakfast was perfect
Sean
Stayed 1 night in Feb 2025
10/10
A nice stay, clean and staff was very helpful.
rondell
Stayed 2 nights in Jan 2025
10/10
Everything was great
Judith
Stayed 1 night in May 2025
10/10
Friendly staff. Clean and good room conditions.
Wei
Stayed 1 night in May 2025
8/10
Check in was simple. Room was very minimalist with no storage space besides on the floor under the bed. No problem with parking.
jeremy
Stayed 1 night in Jun 2025
10/10
Marco
Stayed 1 night in Jun 2025
10/10
very good!
Artem
Stayed 1 night in May 2025
8/10
The staff were incredibly professional and kind, the room was clean, but lacked a coffee pot. My main disappointment was that the pool—my reason for booking—was shut down on the one full day I was there.
Scottie
Stayed 2 nights in Jun 2025
10/10
Manager at the desk was wonderful! Very caring and considerate person. Will absolutely stay again loved the hotel!
Cathy
Stayed 1 night in Mar 2025
10/10
Wonderful
Jean-Chardins
Stayed 1 night in Apr 2025
10/10
Very clean and nice. Love they are pet friendly.
Mabel
Stayed 1 night in Apr 2025
10/10
The stay was wonderful! My grandkids enjoyed themselves very much.
dorcas a
Stayed 2 nights in Jan 2025
10/10
My son and I stayed at this location for a week and it was nothing short of perfection. The breakfast was delicious.