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"We had a wonderful time staying there. "

"Room had unpleasant odour, the toilet area in particular smelt unclean. The photos are misleading, room overall felt run down and unclean. The air conditioning is managed via centralised control and fixed at heating, Busan has been very warm so I got little sleep with no cooling. The rooms are not sound proof - I could hear people in neighbouring rooms watching movies, showering, coming and going. This is a particular problem seeing as I was on level 6, and on level 5 is a bowling club open til 4am… Overall really unpleasant and I couldn’t wait to check out. "

"My time at the Lotte Hotel Busan was outstanding. They were able to provide great service all around. They were very accommodating and helpful when our air conditioning in our room was not working. Definitely will be back! "

"Very good food amazing rooms everything checks out"

"A hotel of this caliber, and don’t get me wrong, it is a very fine hotel, really needs staff that speak a second language. Many speak some English, but barely enoug to fulfill their duties to the hotel guests"

"Excellent "

"Clean, good breakfast, good value for money, close to Busan station "

"All services was very satisfied, esp. the location of hotel mad my journey comfortable. I would recommend to take ocean view room! "