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Le Tsilaosa Hotel & Spa

4.0 star property
Travelers savor authentic regional cuisine at Le Carnotzet and enjoy friendly competition in the arcade room, all on-site.

Choose dates to view prices

At Le Tsilaosa Hotel & Spa, guests enjoy local dishes at Le Carnotzet restaurant and challenge friends in the arcade/game room. The beautiful garden and sunny terrace offer perfect relaxation spots, with free WiFi keeping everyone connected throughout their highly-rated stay.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
The current price is ₩233,880
₩244,009 total
includes taxes & fees
May 25 - May 26
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About this property

Le Tsilaosa Hotel & Spa

  • Upscale hotel
  • You can look forward to a terrace, a garden, and an arcade/game room at Le Tsilaosa Hotel & Spa. Be sure to enjoy a meal at Le Carnotzet, the on-site theme restaurant. In addition to a library and laundry facilities, guests can connect to free in-room WiFi.
  • Other perks include:
    • Free self parking
    • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and a front-desk safe
    • An elevator, smoke-free premises, and luggage storage
  • Room features
  • All guestrooms at Le Tsilaosa Hotel & Spa offer comforts such as premium bedding and air conditioning, in addition to amenities like free WiFi and safes.
  • More conveniences in all rooms include:
    • Heating and ceiling fans
    • Bathrooms with free toiletries and hair dryers
    • LCD TVs with premium channels
    • Balconies or patios, free infant beds, and electric kettles

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Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9:00 PM

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Late check-out subject to availability

Late check-out fee: 50 percent of room rate

Special check-in instructions

The front desk is open daily from 7 AM - 10:00 PM

Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 30 per pet, per stay

Welcoming dogs and cats only

1 total pets

Pets cannot be left unattended

Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Rollaway/extra beds are available for EUR 140.0 per night

Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.50 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 14 for adults and EUR 7 for children
  • Pet fee: EUR 30 per pet, per stay
  • Late check-out fee: 50 percent of room rate (subject to availability)
  • Rollaway bed fee: EUR 140.0 per night
  • Hosted evening meal: EUR 45

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Frequently asked questions

Is Le Tsilaosa Hotel & Spa pet-friendly?

Yes, Le Tsilaosa Hotel & Spa allows cats and dogs (limit 1 total). There's a fee of EUR 30 per pet, per stay. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at Le Tsilaosa Hotel & Spa?

As of May 21, 2026, prices found for a 1-night stay for 2 adults at Le Tsilaosa Hotel & Spa on May 25, 2026 start from ₩233,880, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is free at this property.

What time is check-in at Le Tsilaosa Hotel & Spa?

Check-in start time: 2:00 PM; Check-in end time: 9:00 PM. Late check-in is available during limited hours.

What time is check-out at Le Tsilaosa Hotel & Spa?

Check-out is at 11:00 AM. Late check-out is available for a 50% fee (subject to availability).

Does Le Tsilaosa Hotel & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Le Tsilaosa Hotel & Spa located?

Situated in Cilaos, this hotel is within 1 mi (2 km) of Maison de la Broderie and Pitons, Cirques and Remparts of Reunion Island. Bras de la Plaine Bridge and Giga Kart are also within 25 mi (40 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.4

Very Good

8.8

Cleanliness

8.0

Location

8.6

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 30 out of 74 reviews
Rating 8 - Good. 30 out of 74 reviews
Rating 6 - Okay. 8 out of 74 reviews
Rating 4 - Poor. 5 out of 74 reviews
Rating 2 - Terrible. 1 out of 74 reviews

Reviews

Verified

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice staff, nice structure and great brekfast
Stayed 1 night in Apr 2025
Verified

6/10 Okay

Claire

It’s a good location and the breakfast was excellent. It could do with a bit of tlc and if you want to use the rooftop jacuzzi, make sure you book in advance. Also worth checking what day you are going to be in Cilous as eating options are extremely limited on a Monday.
Stayed 1 night in Oct 2024
Verified

4/10 Poor

Michael

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I would like to say that I am disappointed with the quality of some things in our stay. This is the most expensive accommodation so far in Reunion but with the poorest facilities. On the plus side you service has been attentive and you have tried to accommodate the fact my wife does not drink alcohol and is pescatarian. Thank you To list: 1) the fridge is broken 2) the WiFi does not work in the room, 3) the shower soap is empty on our 1st use in the shower 4) the menu on the web site in English offers a happy hour - there is no happy hour 5) the floor in the room is sticky and maybe not that clean 6) Our fondue dinner was not served with potatoes or salad but as we had no menu we did not realise until after our dinner. You did compensate by removing cost of 1 glass of wine. Thank you. Overall very disappointing. The hotel is not a spa and needs some more care and attention to bring it back to a **** Level.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great brekfast
Stayed 1 night in Apr 2025
Verified

8/10 Good

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bien
Stayed 1 night in Mar 2026
Verified

8/10 Good

JIMMY

Liked: Cleanliness, staff & service
Disliked: Amenities
Le personnel, surtout à l'accueil, est très serviable et aimable. La chambre, dans son style rustique, est charmante.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Brigitte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nous avons pris le diner une raclette copieuse et le PDJ tres copieux avec jus orange frais oufs brouilles becon fruits
Stayed 1 night in Jan 2026
Verified

8/10 Good

Carmela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chambre propre et spacieuse lit confortable
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Marie Noelle

Liked: Staff & service, amenities, property conditions & facilities
Les ananas etaient noirs Quantité limitée en orange
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Rémi

Liked: Cleanliness, staff & service, amenities
Excellent accueil et le personnel au petit soin pour les hôtes
Stayed 1 night in Dec 2025
Verified

8/10 Good

Josee

Liked: Cleanliness, amenities, property conditions & facilities
Chambre et decoration tres agreable. Produits Cosmetiques excellents. Personnel agreable. SPA exterieur tres agreablr.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Philipp

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Vanessa

Liked: Cleanliness, staff & service, amenities
Chambre propre.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Baptiste

Liked: Cleanliness, staff & service, amenities
Accueil soigné et chaleureux, personnel très sympathique. La chambre est dans le style de l'hôtel, charme de l'ancien avec le confort moderne
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Joelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Séjour très agréable

Hôtel charmant situé en plein centre-ville. Les chambres sont confortables. Le personnel est accueillant et serviable. Il y a un parking ce qui est un vrai plus vu la configuration de la ville. Les restaurants sont nombreux autour si on ne souhaite pas prendre ses repas à l’hôtel. Une adresse à recommander.
Stayed 1 night in Aug 2025
Verified

8/10 Good

fabien

Liked: Cleanliness, staff & service, property conditions & facilities
Nous avons passer une nuit Hôtel propre et pratique vue son emplacement.
Stayed 1 night in Aug 2025
Verified

2/10 Terrible

MARIE ODYLE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Week-end coocooning

Le parking est petit Séjour agréable
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Katia Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities
L’accueil parfait. L’emplacement très pratique pour visiter et profiter de Cilaos. La taille de la chambre et ses équipements et surtout son petit balcon.
Stayed 1 night in Jul 2025
Verified

8/10 Good

aurélie

Liked: Cleanliness, staff & service
Il est bien situé.
Stayed 1 night in Jul 2025
Verified

8/10 Good

katia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour agréable
Stayed 1 night in Jun 2025
Verified

8/10 Good

thierry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Escapade Cilaosienne

Au cœur des montagnes et pourtant central
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

éxélence

rien à dire nous conseillons
Stayed 1 night in Dec 2024
Verified

6/10 Okay

philippe

Liked: Cleanliness, staff & service
Disliked: Amenities
SALLE DE BAIN VETUSTE - TRES DECEVANT - AUCUN SUPPORT POUR POSER LES AFFAIRES DE TOILETTE
Stayed 1 night in Nov 2024
Verified

8/10 Good

Danièle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Séjour 1 nuit

Bon accueil. Personnel sympa qui nous a bien conseillés. Petit dej correct et varié.
Stayed 1 night in Oct 2024
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Sejour agréable, personnel accueillant, chambre propre, excellent petit déjeuner.
Stayed 1 night in Jun 2024