“Every member of staff were a credit to the hotel except for one.
On arrival we were met by a very surly receptionist called Leoni. Not a great welcome apart from that a fantastic experience staying at the Garfield.”
“Overall good hotel. Location is good being close to the motorways. Hotel was clean and breakfast is good. Booked a superior room, didn't love that it looked onto the event loading area at the back, so would check location of room next time.
On the negative side, guest Wi-Fi doesn't work in the rooms, but they did give us an alternative Wi-Fi to use once we highlighted this. Staff are nice but service could be elevated in line with a...
“Shower moldy, jet tub control panel missing cover mechanics exposed. Dirty linen upon arrival had to call front desk for replacements. Has potential to be excellent under successful leadership.”
“First time staying at the Torrance after trying other hotels in east kilbride,
Definitely a level above and everything from
Food
Room
And staff was of a very high standard.
Sure to come back again and look forward to it.
Garry Mcilreavy”