2/10 - 너무 별로예요
Remya
아이를 동반한 가족 여행, 가족 여행
2025년 7월 10일
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
We booked A/C rooms based on the very clean and upscale photos the property had posted on all online sites, however when we got there the address didn't even have a PPH Railotel property. Instead we were directed to a dilapidated Hotel Sree Murugan - with torn furniture and amenities from the 90s. The hot water in the rooms were only available for the morning hours of 6-10am, so we could not even use the room to refresh ourselves after checking in! The sheets were stained, and there were no bath towels to use.
One of our rooms even had a broken AC and that needed an electrician to fix.
While all the staff we interacted with were very friendly and helped out, the property fell way below our expectations. I also felt utterly mislead by the property listing - the pictures were from a different property and not the one we were ultimately put up in. Very disappointed with this experience.
Remya
2025년 7월에 1박 숙박함