4/10 - 별로예요
fiona
반려동물 동반 여행
2024년 6월 6일
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
When assigned a room I was hit by a very strong smell of mildew when I opened the bathroom door. I immediately went to the lobby to let the staff know and was met with disdain and a reluctant promise to have housekeeping look at it. When I got back hours later the bathroom was still rancid and I complained again that it was not possible to sleep in a room that smells like mildew. The front desk made it very clear they had no real interest is helping but agreed to move me to the room next door. There was no smell but it was certainly dingy and poorly maintained.
I travel full time and have never once complained and asked for an issue to be resolved so this was certainly a first. This would not he a hotel i would return to, even though the rest of the staff were lovely.
fiona
2024년 6월에 2박 숙박함