Coyote Beach Tours

Check-in process is a nightmare. They double charged for taxes and fees after taking over an hour to have more than one receptionist assist guests. The service is very slow, with room service taking 45-60 minutes with two no shows on room service orders. The two bedroom suite is very nice and spacious. The food was very good at all of the restaurants with plenty of options. The common complaint from people we talked too was how bad the beach was. The water was full of seaweed and had a red/brown tint to it and had a foul smell. Our room was right next to the water and we only seen two people get in the ocean the entire week we were there. The pools were a lot of fun with different activities each day. The evening entertainment was good but the convention center stage where most of the artist performed was setup like a temporary stage with minimal to no props; however the performers were very good. Overall we had a fun family vacation with me, my wife, 3 year old daughter and 6 year old son; however will not likely be back to Marina El Cid.

Disappointed compared to stay in December. Stayed platinum no welcome fruit player and wine. Rooms were not cleaned after night. Wet towels left in bathroom on floor after evening 6pm showers same food every visit Happy to have ice maker back in our building I have stayed at this resort and El Cid twenty plus times

The staff and services were great.