All hotel staffs are very friendly and helpful. They greet me every time when we meet on the hall way, in the dinninf room, at the reception counter, and etc. Jessie is a lovely and kind person, shs always come over to say hello whenever she sees me, she gives valuable advise where to visit, what to do, and so on. Jessie is another great reception list in the hotel. She is warm, gentle, thoughtful, and kindhearted person, I stored my luggage at hotel after checkout, and went on visit the city. At time return, I was completely wet due to raining weather. Jessie offered me a space to change clothing and dry my hair . Thanks a lot for all the help from the staffs in this hotel who I might not remember to keep a note of their names, I definitely will stay in this hotel again when I visit Da Nang again in the future.