Dalwood Vacations from ₩2,917,944

Overall we had a very nice stay. It was centrally located between the places we needed to go and Uber was able to drop off and pick up easily. Online we understood a shuttle could take us within 3 miles, which was one reason we selected the hotel. But when we arrived, they explained it was an Uber service during limited hours to limited locations, so we couldn't benefit from it. Although we only used both amenities once, the pool hours are good (open until 10 pm) and they a have free glass of wine in the afternoon. The continental breakfast is the exact same daily, which is a good offering, but it would be nice to have some boiled eggs or some other light protein option as opposed to the large pay breakfasts. The rooms are a bit small and we would have preferred queen beds instead of doubles for a family of 3. But that's mainly due to the shape of the hotel, which limits the size of the spaces. We made it work. The only issue we ran into were some young women under the influence yelling in the halls at 4AM for 30 minutes who woke up everyone on ours and neighboring floors. The hotel said they would comp us something for the disturbance, but I don't know that we were or that the hotel was able to address the badly mannered guests in any way. Aside from a few challenges, we enjoyed our stay.

Loved staying here but I will say some of the employees were not friendly at all.

The buffet breakfast was the highlight of our stay. Absolutely exceptional. Very plentiful with a wide selection of both hot and cold items, beautiful dining room. Highly recommended.

We booked a Casita room for a 3 day weekend for our last trip before we have our first baby. I didn’t put any notes or anything on what we were there for, but when we checked in we were informed we had been upgraded to an oceanfront suite. We were blown away by this room. It was massive and had multiple balconies to sit on and enjoy the views. We ended up spending most of our time in the room because it was just the best. We did go to the adult pool and another quiet pool that were both very nice. Megan at the vista pool was great! We had breakfast at the Catalina kitchen a few times which was great. The room service was great. I do wish I had done a little more research and made reservations for the other restaurants on site as they were booked. Overall it was an amazing place and we were so thankful they upgraded us, we didn’t want to leave!

The location of the hotel was excellent and easily the best part of the stay. It was close to everything we wanted to do, including the metro, Times Square, restaurants, and shows, which made getting around very convenient. The room itself was very clean and well maintained, and we appreciated the small touches like complimentary water bottles. We also had a nice view, which added to the overall comfort of the room. That said, despite the great location and cleanliness, I probably wouldn’t stay here again. The elevators were a major issue and really took away from the experience. There were four elevators total, but only two actually serviced the lobby. One elevator was out of order during our stay, and another only ran between reception on the 7th floor and the guest rooms. As a result, wait times were extremely long. We often stood waiting while elevators arrived already full and then continued on. We did eventually take the stairs a few times from the 10th floor down to the street, but the hotel goes from floor 7 to 30+ so that's not feasible for many. Additionally, a smaller but frustrating issue was that the shower soap in our room ran out and was never refilled, even after housekeeping visits. While not a dealbreaker on its own, combined with the elevator problems it added to the overall disappointment. Unfortunately, these issues overshadowed what could have otherwise been a very enjoyable stay, especially for the cost.