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MAYFAIR Darjeeling

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Luxury
4.5 star property
8.8

Excellent

Mountain retreat with spa indulgence

Nestled in the mountains with panoramic views, MAYFAIR Darjeeling offers a traditional-yet-luxurious sanctuary with professional staff. Guests can enjoy child-friendly play areas, savor Asian cuisine at Magnolia restaurant, or indulge in aromatherapy treatments at the full-service spa.

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Gym
  • Breakfast available
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Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for INR 4000.0 per day
Cribs (infant beds) are available for INR 3500 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Christmas Eve (December 24) Gala Dinner per adult: INR 5310
  • Christmas Eve (December 24) Gala Dinner per child: INR 2950 (from 6 to 12 years old)
  • New Year's Eve (December 31) Gala Dinner per adult: INR 5900
  • New Year's Eve (December 31) Gala Dinner per child: INR 3540 (from 6 to 12 years old)

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately INR 750 per person
  • Airport shuttle fee: INR 4000 per vehicle (one-way, maximum occupancy 3)
  • Crib (infant bed) fee: INR 3500 per day
  • Rollaway bed fee: INR 4000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Is MAYFAIR Darjeeling pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at MAYFAIR Darjeeling?

Check-in start time: 2 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at MAYFAIR Darjeeling?

Check-out is at noon.

Does MAYFAIR Darjeeling provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of INR 4000 per vehicle applies.

Where is MAYFAIR Darjeeling located?

This family-friendly Darjeeling hotel is located in the mountains, within a 15-minute walk of Aloobari Gompa Monastery and Botanical Gardens. Darjeeling Himalayan Railway and Padmaja Naidu Himalayan Zoological Park are also within 1 mi (2 km). Darjeeling Station is 15 minutes by foot.

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Reviews

Reviews

8.8

Excellent

9.2

Cleanliness

8.8

Location

9.0

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 49 out of 78 reviews
Rating 8 - Good. 18 out of 78 reviews
Rating 6 - Okay. 5 out of 78 reviews
Rating 4 - Poor. 3 out of 78 reviews
Rating 2 - Terrible. 3 out of 78 reviews

Reviews

Verified

10/10 Excellent

Rama

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and safe. Excellent staff and service
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Tusharkanti

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and well maintained property. Wonderful staff!
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Arunava

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service
Stayed 2 nights in Jan 2025
Verified

8/10 Good

Doma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Must say I would definitely stay here again. The hotel is beautiful and everyone that works there are wonderful people. However, my only complaint is the room above ours (our room number was 405) were loud at night and early in the morning. It felt like they were moving furnitures around, talking loudly, and were constantly stomping while waking. I must say there were kids staying above us, so can’t complain much either. But overall had an amazing experience.
Stayed 5 nights in Oct 2023
Verified

10/10 Excellent

Sathyaprasad

Liked: Property conditions & facilities, room comfort

Darjeeling trip with family.

Wonderful hotel and the restaurant service and food choices are superb. Really enjoyed our two days here.
Stayed 2 nights in Mar 2023
Verified

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were looking for a property that was traditional but was maintained to a high level and was luxurious, and this ticked every box. Absolutely loved our stay here.
Verified

10/10 Excellent

Pabitra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was excellent! The property including rooms were very clean, the staff were great, the check-in process was excellent. Food and drinks were more expensive than other hotels but the food quality and services were good.
Verified

10/10 Excellent

Sushil

Liked: Property conditions & facilities, room comfort

Very Comfortable stay !

Well it was as always indeed a very nice stay.. The only issue I think need to be addressed by the hotel management is the condition of the mattresses as they have sagged around the pillow / neck area till waist due to over usage maybe, we had to literally sleep the by keeping pillows on the other side Rest is all fine
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Rakesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Abhishek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful stay

Beautiful property with attention to every detail. Rooms are little small but cosy and comfortable. The property itself is self sufficient to spend few lazy days to relax and rejuvenate. Child friendly so lot of play areas and safe. Lot of area to sit and spend time on your own, may be listening to music or read a book.
Stayed 1 night in Jan 2023
Verified

10/10 Excellent

Raj

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is by far one of the best properties that I have stayed in till now.. has an amazing ambience and the rooms are also superb. The staff is unbelievably courteous. The location is very close to Mall road which is the key spot in Darjeeling. Though it's a little expensive.l, but worth it. The food is also fantastic. Do opt for complementary breakfast. You will surely enjoy. Would definitely recommend and even I would want to revisit again.
Stayed 1 night in Feb 2023
Verified

6/10 Okay

SHANTANU

Liked: Cleanliness, property conditions & facilities

AVOID DINNER

The food was sub-standard--we tried out dinner which was really disappointing .We couldnt have a morsel of our dinner but they charged .The Manager Mr. Bhuman ..cant recall ....did apoloize but we paid for it. I had stayed in their BBSR, Rourkela and Puri properties --their food is really good.
Stayed 1 night in Jan 2023
Verified

6/10 Okay

SHANTANU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Except Food everything was fine . Had a bitter dinner experience... food ordered A la carte was sub standard!
Stayed 1 night in Jan 2023
Verified

4/10 Poor

Megan

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The food/dining is gross. Raw fish served and the chef needs to go. Service was hit or miss, not very hospitable. For the prices they ask at the restaurant it is a total scam. They know you are trapped so the charge a lot for cabs, and aren’t very nice. Also the spa was terrible. First thing the male masseuse did was burn the ** out of my feet and then give a massage that was terrible. The place looks like it was decorated by a maximalist grandma. Will stay somewhere else next time.
Stayed 4 nights in Nov 2023
Verified

4/10 Poor

SUSAN

Liked: Cleanliness
Disliked: Property conditions & facilities
Horrendous experience for a solo woman traveller!! My room faced Darjeeling’s largest construction site. The room was dingy depressing and dark due to buildings opposite under construction. Together with noise, heavy lorries, men working and crashing and banging, fumes from vehicles etc this stay was an expensive nightmare. £380 for 3 nights!! Do not stay in any room named “Anderson”. Management couldn’t understand what the problem was!! Very upsetting indeed.
Verified

2/10 Terrible

Tina

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Service is horrible, and the room provided did not match with my purchase. The room had no view, and a construction building was next to it. The pictures provided by Expedia and their website are all wrong because, as they mentioned in the reception, only the suit room has a view and the rest do not. I requested an upgrade and agreed to pay more, but the reception staff was horrible and non-cooperative. The attitude of the ladies working in the reception is really something, and I will never recommend such a hotel for friends and family vacations. Room service was terrible - they did not provide the required things. I booked a room for three, so they were supposed to provide for three people. I did not accept an extra bed. They did not provide towels, cups, or other for three people. Every day I had to call and ask for towels, cups, and extra coffee packets. The only exception was food because the dining and food quality was good. I would not recommend anyone to stay in Mayfair Darjeeling. Honestly, there are multiple hotels around better than Mayfair.
Stayed 2 nights in Mar 2023
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sehr Gut

Sehr gute Anlage, vielfältiges Buffet und Frühstück. Sehr aufmerksames, hochprofessionelles Personal. Bei gutem Wetter hervorragendende Sicht. Nur 500m zum Zentrum (das ist nicht der Bahnhof).
Stayed 3 nights in Nov 2022
Verified

2/10 Terrible

ASHWANI

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
There was lot of sound from outside Generator Car Could not sleep whole night
Stayed 1 night in May 2022
Verified

8/10 Good

Shilpi

Liked: Cleanliness, staff & service, amenities
There is no doubt that this is the most amazing place to stay but after spending so much, we were assigned a very sad room . Renovation was going on so whole night the building construction work was going on which was disturbing.
Stayed 2 nights in Apr 2022
Verified

10/10 Excellent

Ankur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Delightful Heritage property with great service. Very close to the Mall road, making it a pleasure able walk.
Stayed 7 nights in Jan 2022
Verified

10/10 Excellent

Praveer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful interiors. Excellent hospitality. Good food. Very near the mall road.
Stayed 1 night in Dec 2021
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is located near by mall road. Service and staff are very good. I find this is the only location near Darjeeling which is not so crowded.
Stayed 1 night in Mar 2021
Verified

8/10 Good

Saikat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent property, well maintained, deco is awesome...
Stayed 3 nights in Mar 2021
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are nice but more laid back than most places. But they remember guests and try to personalize the experience. The property is a good place to relax after a busy day.
Stayed 4 nights in Dec 2020
Verified

4/10 Poor

NOYANIKA

Disliked: Staff & service, room comfort
Bed very uncomfortable
Stayed 5 nights in Oct 2020