외관

라 퀸타 인 & 스위트 바이 윈덤 덴턴 - 유니버시티 드라이브 여행 후기

2.5 out of 5

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 1001개 이용 후기 중 457개" "
평점 8 - 좋아요. 1001개 이용 후기 중 249개" "
평점 6 - 괜찮아요. 1001개 이용 후기 중 151개" "
평점 4 - 별로예요. 1001개 이용 후기 중 66개" "
평점 2 - 너무 별로예요. 1001개 이용 후기 중 78개" "

8.4/10

청결 상태

8.6/10

직원 및 서비스

7.8/10

편의 시설/서비스

8.0/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

10/10 - 훌륭해요

manuel

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Great location, nice and clean
2024년 5월에 2박 숙박함

10/10 - 훌륭해요

katie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It’s a very clean and quiet hotel. Staff was very courteous at check in.
2024년 5월에 1박 숙박함

10/10 - 훌륭해요

Jenny

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean
2024년 5월에 1박 숙박함

10/10 - 훌륭해요

manuel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Pleasant stay
2024년 2월에 3박 숙박함
답변 제공: J. Williams 님, 2024년 5월 21일
Dear Guest,Thank you very much for the wonderful rating. We are glad that you had a great stay and we hope to see you soon.Best Wishes

8/10 - 좋아요

Genene

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property appeared clean and well taken care of. Exception being the room smelled musty when we arrived. Turning up the fan and air seemed to help. Breakfast was geat with a good selection and staff kept it refilled. Desk clerk refused to give us a printed receipt.
2024년 5월에 1박 숙박함
답변 제공: J. Willimas 님, 2024년 5월 21일
Dear Guest,Thank you very much for the wonderful review. We are glad that you had a great stay and we hope to see you soon.Also, your receipt should be sent to you by Hotels.com, since you booked and paid to them directly.Let us know, if we can be of any assistance.

8/10 - 좋아요

Kenneth S

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Made our needs for a quick trip for graduation party.
2024년 5월에 3박 숙박함
답변 제공: J.Williams 님, 2024년 5월 21일
Dear Guest,Thank you very much for the wonderful rating. We are glad that you had a great stay and we hope to see you soon.Best Wishes

4/10 - 별로예요

Blanca 님, Fort Worth

연인과의 여행
좋아요: 청결 상태
별로예요: 편의 시설/서비스
Shower water pressure was low and the water temperature wasn't as expected. Had to open the faucet all the way to max for the water to be warm. The morning front desk attendant wasn't very pleasant to deal with. Not even a smile or a you're welcome. The evening attendant was awesome! Very attentive, and pleasant to speak with. The breakfast was not good. The sausage and tater tots were leftovers from the day before; they were dry and hard. I will not return to this hotel and the rate I paid was not worth it.
2024년 5월에 2박 숙박함
답변 제공: J.Williams 님, 2024년 5월 21일
Dear Guest,We are beyond embarrassed to hear about your stay, We can assure you we are taking all required actions to correct issues you encountered.Best Wishes

10/10 - 훌륭해요

Anael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함
답변 제공: J. Willimas 님, 2024년 5월 21일
Dear Guest,Thank you very much for the wonderful rating. We are glad that you had a great stay and we hope to see you soon.Best Wishes

4/10 - 별로예요

Nick

2024년 5월에 2박 숙박함
답변 제공: J.Wiliiams 님, 2024년 5월 21일
Dear Guest,We are beyond embarrassed to hear about your stay, We can assure you we are taking all required actions to correct issues you encountered.We have forwarded all your concerns to appropriate department.Best Wishes

10/10 - 훌륭해요

Rene 님, Grand Prairie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Location is near major intersection with plenty of restaurants and shopping
2024년 5월에 1박 숙박함
답변 제공: J.Williams 님, 2024년 5월 21일
Dear Guest,Thank you very much for the wonderful rating. We are glad that you had a great stay and we hope to see you soon.Best Wishes

6/10 - 괜찮아요

Brandi

좋아요: 직원 및 서비스
별로예요: 청결 상태
2024년 5월에 1박 숙박함
답변 제공: J.Williams 님, 2024년 5월 16일
Thank you so much for your kind words. We are glad to hear you enjoyed your stay, and we look forward to seeing you again soon.Best Wishes

10/10 - 훌륭해요

Quiris

좋아요: 숙박 시설 상태 및 시설
2024년 5월에 7박 숙박함
답변 제공: J.Williams 님, 2024년 5월 16일
Thank you so much for your kind words. We are glad to hear you enjoyed your stay, and we look forward to seeing you again soon.Best Wishes

10/10 - 훌륭해요

Lori

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함
답변 제공: J.Williams 님, 2024년 5월 16일
Thank you so much for your kind words. We are glad to hear you enjoyed your stay, and we look forward to seeing you again soon. Best Wishes

4/10 - 별로예요

Prathyusha

별로예요: 숙박 시설 상태 및 시설
No water bottles in the room, when called they asked me to come and get it. no toiletries and no one helps when called.
2024년 5월에 1박 숙박함
답변 제공: J.Willimas 님, 2024년 5월 16일
Thank you so much for your review. We can assure you we have water bottles in our suite shop for sale since we are not a full-service hotel. We cannot run to your room and bring water. We do offer complimentary ice-cold water in our lobby 24 hours.We have wide variety of toiletries in room and can assure you every room has ample, along with a sign that clearly states if you need more come to the front desk.We apologize, unfortunately we are a MID Scale hotel with limited services.best Wishes

8/10 - 좋아요

DARA

좋아요: 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함
답변 제공: J.Williams 님, 2024년 5월 16일
Thank you so much for your kind words. We are glad to hear you enjoyed your stay, and we look forward to seeing you again soon. Best Wishes

10/10 - 훌륭해요

Brenda

좋아요: 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: J.Williams 님, 2024년 5월 21일
Dear Guest,Thank you very much for the wonderful rating. We are glad that you had a great stay and we hope to see you soon.Best Wishes

8/10 - 좋아요

Amy

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Comfortable place to stay for the night while moving my daughter out of the dorm. Super comfy bed.
2024년 5월에 1박 숙박함
답변 제공: J.Williams 님, 2024년 5월 16일
Thank you so much for your kind words. We are glad to hear you enjoyed your stay, and we look forward to seeing you again soon. Best Wishes

8/10 - 좋아요

Robert 님, Weatherby Lake

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I’ve stayed here a few times now, good dining options and convenient shopping. Downtown Denton is nice for dining. Other than some construction it’s convenient to Dallas. I like staying here because when I’m ready to head north out of town I’m already out of Dallas traffic.
2024년 5월에 2박 숙박함
답변 제공: J.Williams 님, 2024년 5월 16일
Thank you so much for your kind words. We are glad to hear you enjoyed your stay, and we look forward to seeing you again soon. Best Wishes

10/10 - 훌륭해요

Carrie

좋아요: 숙박 시설 상태 및 시설
Wow! I was pleasantly surprised by this hotel! The price was really great. It was super clean, the room was very large, the lobby was newly remodeled but the service was wonderful. Webyner greeted us and was so personable. He made us feel very welcome. Will stay here again.
2024년 5월에 1박 숙박함
답변 제공: J. Willimas 님, 2024년 5월 21일
Dear Guest,Thank you very much for the wonderful rating. We are glad that you had a great stay and we hope to see you soon.Best Wishes

10/10 - 훌륭해요

Terri

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함
답변 제공: Mr. J 님, 2024년 5월 4일
Dear TerriThank you very much for the wonderful feedback. We are glad that you had a good stay. We hope to see you again soon.Best Wishes

2/10 - 너무 별로예요

Kevin

가족 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
I have stayed at this hotel every year since it was built. We set up at an event at Texas Motor Speedway every year, and this is our hotel every year. Each year, the condition of the hotel declines. We leave for our event early in the morning, which is ok during the week because breakfast is served at 6 am. But Saturday, we have to get it elsewhere because it starts at 7 on weekends. Holiday Inn next door has breakfast early on weekends. I know this because one of our friends stays there every year. No ice or vending on floors other than 1. Machines have been removed. Just frustrating. This property was always our favorite, and I doubt I will book it again.
2024년 4월에 2박 숙박함
답변 제공: Mr. J 님, 2024년 5월 3일
Dear KevinWe want to take a minute and apologize on our teams behalf. We at La Quinta do appreciate your continued loyalty. As well as taking these matters very seriously and we can assure you we are committed to make sure your stay is as comfortable as possible. We are in the process of renovating. So we do appreciate your patients with us. I have forwarded your concerns to our management and appropriate training will be implemented. Also we have an ice machine on the 1st & 3rd floors. Our sweets shop is only on the 1st but their is a very large selection.Best wishes

10/10 - 훌륭해요

Justin

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
.
2024년 3월에 1박 숙박함
답변 제공: Mr. J 님, 2024년 5월 3일
Dear JustinThank you very much for the wonderful feedback. We are glad that you had a good stay. We hope to see you again soon.Best Wishes

8/10 - 좋아요

Nelson

2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Jim

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean, cozy and spacious. Great shower and strong wifi, too.
2024년 4월에 1박 숙박함
답변 제공: Mr. J 님, 2024년 4월 30일
Dear GuestThank you very much for the wonderful feedback. We are glad that you had a great stay, and we hope to see you soon.Best Wishes

6/10 - 괜찮아요

Michelle

2024년 4월에 1박 숙박함
답변 제공: J.Williams 님, 2024년 5월 21일
Dear Guest,We are beyond embarrassed to hear about your stay, We can assure you we are taking all required actions to correct issues you encountered.We have forwarded all your concerns to appropriate department.Best Wishes

6/10 - 괜찮아요

Shanden

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: Mr. J 님, 2024년 4월 30일
Dear ShandenThank you very much for the wonderful feedback. We are glad that you had a good stay. We would love to hear your feedback on how we could make it even better. We hope to see you soon.Best Wishes

4/10 - 별로예요

Kseniya

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Property looks better from outside then inside it has a strong stale moldy smell which is hard to sleep with a/c was loud and didn’t work well woke up with it being really hot even thought I set it low I wish we would have went with another hotel
2024년 4월에 1박 숙박함
답변 제공: J.Williams 님, 2024년 4월 29일
Dear Guest,We do apologize for the inconvenience caused to you, the weather plays an important role in the ambience.Best Wishes

10/10 - 훌륭해요

brian

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very nice and clean!
2024년 4월에 1박 숙박함
답변 제공: J.Willams 님, 2024년 4월 29일
Dear GuestThank you very much for the wonderful feedback. We are glad that you had a great stay, and we hope to see you soon.Best Wishes

10/10 - 훌륭해요

Christopher

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Easy efficient check-in, friendly staff, and clean room.
2024년 4월에 1박 숙박함
답변 제공: J.Williams 님, 2024년 4월 29일
Dear GuestThank you very much for the wonderful feedback. We are glad that you had a great stay, and we hope to see you soon.Best Wishes

10/10 - 훌륭해요

Fernanda

아이를 동반한 가족 여행, 가족 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Perfect safe and healthy stay
2024년 4월에 1박 숙박함
답변 제공: J.Williams 님, 2024년 4월 29일
Dear GuestThank you very much for the wonderful feedback. We are glad that you had a great stay, and we hope to see you soon.Best Wishes

10/10 - 훌륭해요

Christi

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The hotel was comfortable and the staff were very nice.
2024년 4월에 4박 숙박함
답변 제공: J.Williams 님, 2024년 4월 29일
Dear GuestThank you very much for the wonderful feedback. We are glad that you had a great stay, and we hope to see you soon.Best Wishes

8/10 - 좋아요

Comfort

2024년 4월에 1박 숙박함
답변 제공: J.Williams 님, 2024년 5월 21일
Dear Guest,Thank you very much for the wonderful rating. We are glad that you had a great stay and we hope to see you soon.Best Wishes

6/10 - 괜찮아요

Harry

단체 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Had 2 tv's in room one was stuck on 1 channel and the other tv wouldn't even turn on.
2024년 4월에 1박 숙박함
답변 제공: J.Williams 님, 2024년 4월 29일
Dear Guest,Thank you for your Feeback. I have forwarded your concern to our maintenance team. they advised us that we needed to change the input to different HDMI.We do apologize for the inconvenience.Best Wishes

10/10 - 훌륭해요

Debbie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: J. Williams 님, 2024년 4월 29일
Dear GuestThank you very much for the wonderful rating. We are glad that you had a great stay, and we hope to see you soon.Best Wishes

2/10 - 너무 별로예요

Edgar

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I did not receive the service because there were no rooms and I was still charged.
2024년 3월에 1박 숙박함
답변 제공: J.Williams 님, 2024년 5월 21일
Dear Guest,We are beyond embarrassed to hear about your stay, We can assure you we are taking all required actions to correct issues you encountered.We have forwarded all your concerns to appropriate department.Best Wishes

6/10 - 괜찮아요

Christi

좋아요: 청결 상태, 직원 및 서비스
2024년 4월에 1박 숙박함
답변 제공: J.Williams 님, 2024년 4월 22일
We want to take a minute and apologize on our staff behalf.We at La Quinta take these matters seriously and we can assure you we are committed to make sure your stay is comfortable.I have forwarded your concerns to our management and appropriate training will be implemented.

8/10 - 좋아요

Jimmy

2024년 4월에 1박 숙박함
답변 제공: J.Williams 님, 2024년 5월 21일
Dear Guest,Thank you very much for the wonderful rating. We are glad that you had a great stay and we hope to see you soon.Best Wishes

6/10 - 괜찮아요

Srinivasa

좋아요: 직원 및 서비스, 편의 시설/서비스
Decent hotel for the price. Room smell a bit. Corridor area needs upkeep.
2024년 4월에 1박 숙박함
답변 제공: J. Williams 님, 2024년 4월 22일
Dear Guest,We want to take a minute and apologize on our staff behalf.We at La Quinta take these matters seriously and we can assure you we are committed to make sure your stay is comfortable.I have forwarded your concerns to our management and appropriate training will be implemented.

10/10 - 훌륭해요

Kathleen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I am finished with the survey.
2024년 4월에 4박 숙박함
답변 제공: J.Williams 님, 2024년 4월 22일
Dear Kathleen,Thank you for your 5-star rating, we look forward to seeing you soon.Best Wishes

4/10 - 별로예요

Brandon

2024년 4월에 1박 숙박함
답변 제공: J.Williams 님, 2024년 5월 16일
Thank you so much for your kind words. We are glad to hear you enjoyed your stay, and we look forward to seeing you again soon. We have forwarded your concerns to our team and we can assure you we are taking all required steps to meet or exceed your expectations.best Wishes

4/10 - 별로예요

Janelle

좋아요: 직원 및 서비스
Online shows pictures with hot tub at pool, we got there and it’s been filled. Pool was nice but no tub. Beds super uncomfortable, smells like your sleeping in bleach. Couch pull bed was completely horrid. Pointless to list as a bed.
2024년 4월에 1박 숙박함
답변 제공: J.Williams 님, 2024년 4월 22일
We want to take a minute and apologize on our staff behalf. We do not have Hot tub and we apologize for the pics not being updated.We at La Quinta take these matters seriously and we can assure you we are committed to make sure your stay is comfortable.I have forwarded your concerns to our management and appropriate training will be implemented.

8/10 - 좋아요

Frances

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Close to my location i needed to be at
2024년 3월에 2박 숙박함
답변 제공: J. Willimas 님, 2024년 4월 29일
Dear GuestThank you very much for the wonderful feedback. We are glad that you had a great stay, and we hope to see you soon.Best Wishes

10/10 - 훌륭해요

Eric

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: J. Williams 님, 2024년 4월 29일
Dear GuestThank you very much for the wonderful rating. We are glad that you had a great stay, and we hope to see you soon.Best Wishes

6/10 - 괜찮아요

Kathleen

가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Property is in an industrial/construction area and not easily accessible. Rooms are outdated and air I ditto ing smelled of mildew. Police cars patrolling the area and hotel directly next door. A lot of loitering outside by people, did not feel the safest.
2024년 4월에 1박 숙박함
답변 제공: J.Williams 님, 2024년 4월 22일
We want to take a minute and apologize on our staff behalf. We offer safety and peace of mind by offering free services to our hard-working police officers.We at La Quinta take these matters seriously and we can assure you we are committed to make sure your stay is comfortable.Best WishesI have forwarded your concerns to our management and appropriate training will be implemented.

8/10 - 좋아요

kim

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Met the requirement for clean safe lodging. The shower wasn’t hot & the $50 deposit is insulting. To add insult to injury, the deposit is not immediately refunded & I am not being paid interest while deposit is being refunded a week or more later. Ridiculous that there is a deposit required. While the facility was quite nice, based on there being a deposit, Laquinta must cater to or attract the ilk of customers who trash rooms. I’m thinking I should find somewhere better to lodge for future stays.
2024년 4월에 1박 숙박함
답변 제공: Mr. J 님, 2024년 4월 10일
We are saddened to hear your stay was less than perfect. But to touch on a couple of things that you brought up. The incidental deposit is a common practice amongst many hotels. This is to combat stolen, broken, destroyed items in the rooms. This is not to be insulting to anyone. But to also help to combat the ilk you speak of. We are sorry if you felt any insult towards yourself. But there was none meant to you or any other of our welcomed guests. Also we release the deposit from our side the same day you check out. But your bank may put a hold for 3-5 business days depending on the bank. This is why we offer a receipt for your card at check out to help to expedite this process.best wishes & safe travelsJ. Williams.

8/10 - 좋아요

Thomas

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Neues Hotel mit guter Ausstattung. Frühstück leider mit Abstrichen. Apfelsaft war eher Wasser, Bacon nur teilweise gebraten.
2024년 4월에 1박 숙박함
답변 제공: Mr. J 님, 2024년 4월 10일
Es tut uns leid zu hören, dass Ihr Aufenthalt nicht in allen Teilen perfekt war. Wir haben alle Teammitglieder über dieses Problem informiert und hoffen, es in Zukunft lösen zu können.Es war uns eine Freude, Sie bei uns begrüßen zu dürfen, und wir hoffen, dass wir in naher Zukunft eine weitere Chance bekommen.Beste Wünsche und gute Reise.J Williams.

10/10 - 훌륭해요

Laura V 님, Arlington

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Easy to get to it
2024년 3월에 1박 숙박함
답변 제공: Mr. J 님, 2024년 4월 10일
Thank you for kind words & rating.It was a pleasure to host you & we hope to see you again soon.Best wishes & safe travels.J. Williams.

8/10 - 좋아요

Jocelyne 님, Loveland

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
They are currently having renovations done. But our night there was great. The rooms are clean, the shower was hot, and breakfast the next day was delicious. Also the staff were all great!
2024년 4월에 1박 숙박함
답변 제공: Mr. J 님, 2024년 4월 10일
Thank you for the kind words.We hope to see you again soon.Best wishes & safe travels.J. Williams.

6/10 - 괜찮아요

Arely

아이를 동반한 가족 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스
Our tv in our room didn’t work. One of the bed frame made so much noise when you moved. We told the front desk but the person working there simply ignored us and didn’t say anything.
2024년 4월에 1박 숙박함
답변 제공: J.Williams 님, 2024년 4월 22일
We want to take a minute and apologize on our staff behalf.We at La Quinta take these matters seriously and we can assure you we are committed to make sure your stay is comfortable.I have forwarded your concerns to our management and appropriate training will be implemented.

6/10 - 괜찮아요

Kwabena

아이를 동반한 가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I found roaches in my room. They sent someone to spray some chemicals while I was in the room with my family and I stopped the person. They should do it in my absence. Dissapp
2024년 3월에 2박 숙박함
답변 제공: J.Williams 님, 2024년 4월 22일
We want to take a minute and apologize on our staff behalf.We at La Quinta take these matters seriously and we can assure you we are committed to make sure your stay is comfortable.I have forwarded your concerns to our management and appropriate training will be implemented.