숙박 시설 내 편의 시설/서비스

셰라톤 무스티카 욕야카르타 리조트 & 스파 여행 후기

5 out of 5
셰라톤 무스티카 욕야카르타 리조트 & 스파
JL Laksda Adisucipto KM 8.7, Depok, Yogyakarta

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 250개 이용 후기 중 87개" "
평점 8 - 좋아요. 250개 이용 후기 중 108개" "
평점 6 - 괜찮아요. 250개 이용 후기 중 39개" "
평점 4 - 별로예요. 250개 이용 후기 중 11개" "
평점 2 - 너무 별로예요. 250개 이용 후기 중 5개" "

8.0/10

청결 상태

8.6/10

직원 및 서비스

8.4/10

편의 시설/서비스

7.6/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

10/10 - 훌륭해요

EUN SU

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함

8/10 - 좋아요

EUN SU

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
아침 식사
아침 식사 장소 부족, 아침 메뉴 별로
2022년 5월에 3박 숙박함
답변 제공: Sheraton Mustika Yogyakarta Resort & Spa Team. 님, 2023년 5월 24일
Dear Mr. Eun Su,Thank you for dedicating your precious time to leave a good review about Sheraton Mustika Yogyakarta Resort & Spa through Google Review.We have shared your impressions with all the staff; they extend warm greetings and gratitude to you. We are so happy to know that our services are highly valued.Hopefully, we can welcome you back on your next visit. We wish you and your family healthy and prosperous.Sincerely,Sheraton Mustika Yogyakarta Resort & Spa Team.

10/10 - 훌륭해요

JIN WOO

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 5월에 2박 숙박함
답변 제공: Sheraton Mustika Yogyakarta Resort & Spa Team. 님, 2023년 5월 24일
Dear Mr. JIN WOO,Thank you for dedicating your precious time to leave a good review about Sheraton Mustika Yogyakarta Resort & Spa through Google Review.We have shared your impressions with all the staff; they extend warm greetings and gratitude to you. We are so happy to know that our services are highly valued.Hopefully, we can welcome you back on your next visit. We wish you and your family healthy and prosperous.Sincerely,Sheraton Mustika Yogyakarta Resort & Spa Team.

6/10 - 괜찮아요

KYEONGIL

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
좋은 호텔이지만...
가족 여행으로 이용했습니다. 직원들의 친절도는 매우 좋습니다. 그리고 공항에서 매우 가까운 점도 장점입니다. 다만, 쉐라톤 브랜드에 걸맞지 않는 점 몇가지를 들면, - 전체적으로 내부시설이 많이 낙후되었습니다. - 객실이 청결하지 않습니다. 벌레들이 보일 정도입니다. - 욕실 수압이 약합니다. 전반적으로 시설 개선이 필요하다고 생각합니다.
2020년 1월에 3박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 객실의 편안함
2019년 5월에 2박 숙박함
답변 제공: Afnur Robbie 님, 2019년 6월 10일
Dear Valued Guest Warmest greeting from Sheraton Mustika Yogyakarta Resort & Spa Thank you very much for your review on Hotels.com It is always exciting to receive a wonderful feedback particularly when it is coming from our valued guest such as yourself. We are pleased to hear that you have had an enjoyable experience and impressed with the Sheraton Mustika Yogyakarta Resort & Spa’s service that we are offering during your stay at our resort. Guest satisfaction is our highest priority and we would like to thank you for your heartwarming review that we are able to sustain and further improve on our service quality. We hope to have the pleasure of seeing you again soon at Sheraton Mustika Yogyakarta Resort & Spa with the warmth of Yogyakarta.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
가족 친화적인 숙소
가족들과 머물기 좋습니다. 풀억세스 룸에 머물렀는데 잘 쉬다왔어요. 공항과도 가깝고, 전반적으로 괜찮습니다.
2018년 12월에 2박 숙박함
답변 제공: Afnur Robbie 님, 2019년 5월 28일
Dear Valued Guest Warmest greeting from Sheraton Mustika Yogyakarta Resort & Spa! Thank you very much for your review on Hotels.com for sharing a very stunning review. We are so glad that you enjoyed your recent stay, from the room, the cuisines and facilities provided. It is something we hold dearly and strive to provide to each guests. It is always a great pleasure reading a positive review from our valuable guest such as yours. We hope to have the pleasure of seeing you again soon at Sheraton Mustika Yogyakarta Resort & Spa with the warmth of Yogyakarta.

8/10 - 좋아요

yoon hong seon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
아늑하고 편안한 느낌 이었으나 호텔 로비에서 큰 도로까지 도보로 10분쯤 걸리는게 불편하다. 그리고 세탁물이나 맥주등 룸서비스 콜은 조금 늦게 도착하는 느낌.
2018년 5월에 2박 숙박함
답변 제공: Afnur Robbie 님, 2018년 5월 30일
Dear yoon hong seon , Warmest greeting from Sheraton Mustika Yogyakarta Resort & Spa! Thank you very much for choosing to stay with us and for taking the time to share your feedback. I am deeply concerned to know that your experience fell far short of your expectations. I would also like to extend my sincere apologies for the lapse in service. Once again, thank you for sharing your valuable comments and I hope that you will trust in our commitment to continually strive to improve on delivering the highest levels of service and hospitality.

10/10 - 훌륭해요

ALISHIPG

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
시설은 좀 오래되었지만 매우좋은 환경을 보유하고 있는 호텔이다. 특히 나중에 가족과 함께 온다면 1층 수영장이 딸린방에 묵고싶다.
답변 제공: Afnur Robbie 님, 2018년 4월 12일
Dear ALISHIPG Thank you for your valuable feedback and taking the time to post a wonderful comment of your experience with us on Expedia We are very pleased to know that you had a most memorable Sheraton Mustika Yogyakarta Resort & Spa experience recently especially during your special moments and that you enjoyed the resort with its facilities and services provided. We hope to have the pleasure of seeing you again soon at Mustika Yogyakarta Resort & Spa! Perhaps on your next visit to Yogyakarta.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2017년 8월에 4박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2017년 6월에 1박 숙박함
Dear Valued Guest, Thank you for taking the time to leave us your invaluable ratings, and thank you also for choosing us as your preferred address during your Yogyakarta trip. Warmest Regards, Sheraton Mustika Yogyakarta Resort & Spa

8/10 - 좋아요

jihye 님, Korea

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Great hotel
We had great sevices. No need to pay for taxi becuase of suttle sevice. At 4am you can hear the pray song. Its so nosie. Thats only bad thing!!!
답변 제공: Executive Office 님, 2016년 7월 2일
Thank you for providing a great guest experience

6/10 - 괜찮아요

AH RAN 님, 부산

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
이름만 쉐라톤..
공항하고는 가깝지만, 시내 접근성이 좋지 않아요. 길에서 멀리 떨어져 있어 호텔에 들어나면 주변에 나오기가 쉽지 않네요. 축축한 습기가 호텔 전체를 감싸고 있어 방만 쾌적하고, 수영장은 눈요기감으로 목욕탕같은 느낌. 다만 머라피 화산을 보며 아침먹는 즐거움이 모든 것을 용서해 주지요. (날씨가 좋을 경우). 별로 추천하고 싶지는 않군요.
답변 제공: Executive Office 님, 2016년 7월 2일
Thank you for your stay, and apologize for the inconvenience caused

10/10 - 훌륭해요

김대연 님, 자카르타

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
편리한 위치
위치가 공항과 10분이내 거리이고, 맑은 날씨에는 머라피 화산까지 볼수 있습니다. 즉 전망이 상당히 좋고 편안히 휴식을 취할 수 있습니다.
답변 제공: Executive Office 님, 2016년 7월 2일
Thank you for your great feedback.

10/10 - 훌륭해요

Kim

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Only 5 min away from the airport and restaurant has an excellent view of Mount Merapi. If you are seeking for the traditiaonal ambience of Yogja to be present at the place of where you stay, this is where to go.

8/10 - 좋아요

??

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
綺麗だが、少し古い。
2024년 5월에 3박 숙박함

10/10 - 훌륭해요

Taichi

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 5박 숙박함

6/10 - 괜찮아요

Allan 님, Toronto

좋아요: 직원 및 서비스
Construction going on inside, so noise is an issue. Bathrooms need to be renovated. Location was great when the old airport was nearby, but the new airport is 90 minutes drive away without traffic, so no real reason to stay here aside from the awesome swimming pool which is the highlight of the property, so good for families.
2024년 5월에 1박 숙박함

10/10 - 훌륭해요

Stephanie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Stayed here with my family and had a great time at the hotel. The only downside is the pool time is only until 6pm and there’s no ramp to the pool.
2024년 5월에 1박 숙박함

6/10 - 괜찮아요

Masahito

별로예요: 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

JIANKUN

2024년 2월에 2박 숙박함

8/10 - 좋아요

Seiji

좋아요: 직원 및 서비스, 편의 시설/서비스
トイレやバスタブが綺麗でない。アメニティが人数分無かったなど、5星にしては満足にはいたらない
2024년 2월에 2박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스
Adequate but not as good as the photos suggest
This hotel had a grand(iose) reception area/lobby and facade, but the room needed some work -- it felt old, tired, and was somewhat falling apart. Also, the way that the room's door opened made it very awkward to pass especially when lugging a bag.
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Ankit

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very good stay
Very comfortable. Staff very courteous. We got some vegetarian dishes specially prepared for us for breakfast.
2023년 9월에 3박 숙박함

6/10 - 괜찮아요

Shiro

좋아요: 직원 및 서비스
2023년 8월에 3박 숙박함

10/10 - 훌륭해요

Shailendra Kumar Sinha

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
it is nice property to relax.
2023년 7월에 3박 숙박함

8/10 - 좋아요

anthony 님, South Beloit

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff at breakfast was top notch. Everything from the time you check in until you leave was care of service and attention to detail
2023년 6월에 7박 숙박함

10/10 - 훌륭해요

raney

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
You will love it
What can I say? This was the best resort I have ever stayed at. The food……exceptional. Restaurant manager Bagus Hart Wibowo and his staff…….the best
2023년 6월에 5박 숙박함
답변 제공: Sheraton Mustika Yogyakarta Resort & Spa Tea 님, 2023년 6월 19일
Dear Mrs. Raney, Greetings from Sheraton Mustika YogyakartaWe would like to thank you for writing us a nice review. We are happy to hear that you and your big family enjoyed the stay at our resort. Right now we are underway the progress for renovating our rooms. We hope that in the future you and your family can visit us again and experience more new things at Sheraton Mustika Yogyakarta Resort & Spa.Warm regards,Sheraton Mustika Yogyakarta Resort & Spa Team

10/10 - 훌륭해요

Frédéric

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 4박 숙박함
답변 제공: Sheraton Mustika Yogyakarta Resort & Spa Tea 님, 2023년 6월 15일
Dear Mr. Frederic, greetings from Sheraton Mustika YogyakartaWe would like to thank you for writing us a nice review. We are happy to hear that you and your big family enjoyed the stay at our resort. Right now we are underway the progress for renovating our rooms. We hope that in the future you and your family can visit us again and experience more new things at Sheraton Mustika Yogyakarta Resort & Spa.Warm regards,Sheraton Mustika Yogyakarta Resort & Spa Team

6/10 - 괜찮아요

Harsha

좋아요: 객실의 편안함
별로예요: 직원 및 서비스
2023년 6월에 1박 숙박함
답변 제공: Sheraton Mustika Yogyakarta Resort & Spa Team. 님, 2023년 6월 7일
Dear Harsha,Thank you for dedicating your precious time to leave a good review about Sheraton Mustika Yogyakarta Resort & Spa through Google Review.We have shared your impressions with all the staff; they extend warm greetings and gratitude to you. We are so happy to know that our services are highly valued.Hopefully, we can welcome you back on your next visit. We wish you and your family healthy and prosperous.Sincerely,Sheraton Mustika Yogyakarta Resort & Spa Team.

8/10 - 좋아요

Heinken

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Family stay for 3 night
Stay with whole family of 14 people. Check in process was easy and recieve all what we requested. Breakfast was grate and tasty. staff was very helpful. Kids enjoyed the pool. Pool was big and castle type Slight draw back was the aged building. Maintenance team do their best but doors and windows are old.
2023년 4월에 3박 숙박함
답변 제공: Sheraton Mustika Yogyakarta Resort & Spa Team 님, 2023년 4월 28일
Dear Mr. Heinken,Warm greetings from Sheraton Mustika YogyakartaWe would like to thank you for writing us a nice review. We are happy to hear that you and your big family enjoyed the stay at our resort. Right now we are underway the progress for renovating our rooms. We hope that in the future you and your family can visit us again and experience more new things at Sheraton Mustika Yogyakarta Resort & Spa.Warm regards,Sheraton Mustika Yogyakarta Resort & Spa Team

10/10 - 훌륭해요

nikita rani

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good hotel, stayed in the room with the attached pool but only issue was door was not completely able to close and small lizard creeped in. Everything else was good
2023년 3월에 3박 숙박함
답변 제공: Sheraton Mustika Yogyakarta Resort & Spa Team 님, 2023년 4월 27일
Dear Nikita Rani,Warm greetings from Sheraton Mustika Yogyakarta.Thank you for taking your time to write the reviews. We are glad to hear that you like your stay here, we will share your review to our staff so that it will motivate us to keep doing better in our services. Warm regards,Sheraton Mustika Yogyakarta Resort & Spa team

10/10 - 훌륭해요

Shen-Long

2023년 2월에 1박 숙박함
답변 제공: Sheraton Mustika Yogyakarta Resort & Spa Team. 님, 2023년 5월 24일
Dear Mr. Shen-Long,Thank you for dedicating your precious time to leave a good review about Sheraton Mustika Yogyakarta Resort & Spa through Google Review.We have shared your impressions with all the staff; they extend warm greetings and gratitude to you. We are so happy to know that our services are highly valued.Hopefully, we can welcome you back on your next visit. We wish you and your family healthy and prosperous.Sincerely,Sheraton Mustika Yogyakarta Resort & Spa Team.

8/10 - 좋아요

RODERICK

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It is a unique and spacious facility with a very nice pool and relaxing but beautiful atmosphere. The staff are very helpful and friendly. The buffet breakfast was great. Their promotions posted on the walls were not updated though. And they did not clean one of our rooms. Also, there was a blood stain on one of our sheets. Otherwise we enjoyed our stay.
답변 제공: Sheraton Mustika Yogyakarta Resort & Spa Team 님, 2023년 1월 30일
Dear Roderick,Warm greetings from Sheraton Mustika YogyakartaThank you for sharing your experience while staying with us. Please accept our sincere apologies for the inconvenience you may have experienced during your stay with us, especially concerning the cleanliness. Your feedback is duly noted and has been taken up with the relevant departments to ensure that we continuously work towards improving our services to provide a better experience and train our staff to deliver desirable standards of attention.We sincerely hope you will give us another opportunity to be of service to you to show you all the changes that would make for an enjoyable experience.Kind Regards, Sheraton Mustika Yogyakarta Resort & Spa Team

6/10 - 괜찮아요

Hiroshi 님, Chiyo-ku

출장 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
When I tried to take a bath, the water was yellow. I moved to another hotel in 2 days.
2022년 10월에 2박 숙박함
답변 제공: Sheraton Mustika Yogyakarta Resort & Spa Team 님, 2023년 1월 30일
Dear Hiroshi,Warm greetings from Sheraton Mustika YogyakartaThank you for sharing your experience while staying with us. Please accept our sincere apologies for the inconvenience you may have experienced during your stay with us, especially concerning the cleanliness and maintenance. Your feedback is duly noted and has been taken up with the relevant departments to ensure that we continuously work towards improving our services to provide a better experience and train our staff to deliver desirable standards of attention. We sincerely hope you will give us another opportunity to be of service to you to show you all the changes that would make for an enjoyable experience.Kind Regards, Sheraton Mustika Yogyakarta Resort & Spa Team

8/10 - 좋아요

Mr David

가족 여행
좋아요: 직원 및 서비스
The hotel is looking tired in parts. Rooms need a refurb. Service was good though.
2022년 10월에 4박 숙박함
답변 제공: Sheraton mustika Yogyakarta Resort & Spa Team 님, 2023년 1월 30일
Dear Mr. David,Warm greetings from Sheraton Mustika YogyakartaThank you for sharing your experience while you were staying with us. Please accept our sincere apologies for the inconvenience you may have experienced during your stay with us, especially concerning the maintenance. Your feedback is duly noted and has been taken up with the relevant departments to ensure that we continuously work towards improving our services to provide a better experience and train our staff to deliver desirable standards of attention. Since refurbishment is underway at the resort, I assure you that in the future, you will see a transformed Sheraton resort worthy of its brand expectations. We sincerely hope you will give us another opportunity to be of service to you to show you all the changes that would make for an enjoyable experience.Kind Regards, Sheraton Mustika Yogyakarta Resort & Spa Team

8/10 - 좋아요

Francisco J

가족 여행
좋아요: 직원 및 서비스, 객실의 편안함
Very good stay but
2022년 8월에 4박 숙박함
답변 제공: Sheraton Mustika Yogyakarta Resort & Spa Team. 님, 2023년 5월 24일
Dear Mr. Fransisco,Thank you for dedicating your precious time to leave a good review about Sheraton Mustika Yogyakarta Resort & Spa through Google Review.We have shared your impressions with all the staff; they extend warm greetings and gratitude to you. We are so happy to know that our services are highly valued.Hopefully, we can welcome you back on your next visit. We wish you and your family healthy and prosperous.Sincerely,Sheraton Mustika Yogyakarta Resort & Spa Team.

10/10 - 훌륭해요

John 님, Hong Hong

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very comfortable, good service, beautiful pool and view of Merapi mountain. Great breakfast. Short trip to shops. Airport Shuttle. Etc!
2022년 7월에 2박 숙박함
답변 제공: Indira 님, 2022년 7월 22일
Dear Mr. John, Thank you for dedicating your precious time to leave a good review about Sheraton Mustika Yogyakarta Resort & Spa. We have shared your impressions with all the team members. They extend warm greetings and gratitude to you. We are so happy to know that our services are highly valued. Hopefully, we can welcome you back on your next visit. We wish you and your family healthy and prosperous. Sincerely, Sheraton Mustika Yogyakarta Resort & Spa Team.

2/10 - 너무 별로예요

Meryam

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Médiocre
Hôtel absolument pas entretenu. Cet hôtel doit être complètement rénové car inadmissible d’accueillir des clients dans cet environnement. Les chambres sont sales, les sanitaires à la limite de l’insalubrité. L’extérieur presque en ruine. Les transats de piscines à mettre à la poubelle. Le petit déjeuner laisse à désirer également. Ceci est loin d’être un 4,5 étoiles. C’est une honte pour la gamme Sheraton.
2022년 5월에 1박 숙박함
답변 제공: Indira 님, 2022년 7월 22일
Dear Ms. Meryam, Warmest greetings from Sheraton Mustika Yogyakarta Resort & Spa, Your valuable review has been well received. Thank you. Please accept our sincere apology for the inconvenience you may have experienced regarding the facilities during your recent stay at our resort. We have noted all your concerns and will follow up accordingly with related departments for further improvement and refinement to ensure that we maintain a high quality of service to all our guests. We hope your next stay with us will better meet our standard of excellence. Sincerely, Sheraton Mustika Yogyakarta Resort & Spa Team Member.

6/10 - 괜찮아요

Tomofumi

좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
There are so many ants in the restaurant. Facility also not so good. There are noise from AC. The glass which was served for welcome drink was dirty like remain lipstick. I think this hotel is so old. So maintanance is very important.
2022년 4월에 3박 숙박함
답변 제공: Sheraton Mustika Yogyakarta Resort & Spa Team. 님, 2023년 5월 24일
Dear Mr. TomofumiThank you for dedicating your precious time to leave a good review about Sheraton Mustika Yogyakarta Resort & Spa through Google Review.We have shared your impressions with all the staff; they extend warm greetings and gratitude to you. We are so happy to know that our services are highly valued.Hopefully, we can welcome you back on your next visit. We wish you and your family healthy and prosperous.Sincerely,Sheraton Mustika Yogyakarta Resort & Spa Team.

8/10 - 좋아요

junrong

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 4월에 1박 숙박함
답변 제공: Sheraton Mustika Yogyakarta Resort & Spa Team. 님, 2023년 5월 24일
Dear Mr. Junrong,Thank you for dedicating your precious time to leave a good review about Sheraton Mustika Yogyakarta Resort & Spa through Google Review.We have shared your impressions with all the staff; they extend warm greetings and gratitude to you. We are so happy to know that our services are highly valued.Hopefully, we can welcome you back on your next visit. We wish you and your family healthy and prosperous.Sincerely,Sheraton Mustika Yogyakarta Resort & Spa Team.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
2020년 1월에 1박 숙박함
답변 제공: Sheraton Mustika Yogyakarta Resort & Spa Team. 님, 2023년 5월 24일
Dear Mr/Mrs,Thank you for dedicating your precious time to leave a good review about Sheraton Mustika Yogyakarta Resort & Spa through Google Review.We have shared your impressions with all the staff; they extend warm greetings and gratitude to you. We are so happy to know that our services are highly valued.Hopefully, we can welcome you back on your next visit. We wish you and your family healthy and prosperous.Sincerely,Sheraton Mustika Yogyakarta Resort & Spa Team.

8/10 - 좋아요

실제 이용하신 고객

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Makanannya enak dan stafnya ramah-ramah. Recommended.
2020년 12월에 1박 숙박함
답변 제공: Sheraton Mustika Yogyakarta Resort & Spa 님, 2020년 12월 18일
Dear valued Sheraton customer, Terimakasih sudah memberikan review yang bagus untuk kami di Expedia. Kami sangat bahagia untuk melayani tamu yang berharga seperti Anda. Kami berusaha untuk membuat pengalaman anda menginap tidak hanya memuaskan tapi juga berkesan. Kami senang anda menikmati hidangan yang disediakan. Kami menanti Anda untuk kembali lagi ke Sheraton Mustika Yogyakarta Resort & Spa dan merasakan hangatnya keramahan Yogyakarta sekali lagi.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2020년 11월에 2박 숙박함
답변 제공: Sheraton Mustika Yogyakarta Resort & Spa 님, 2020년 12월 18일
Dear valued Sheraton customer, Thank you for the ratings on Expedia. We are very pleased to know that you had a most memorable Sheraton Mustika Yogyakarta Resort & Spa experience recently especially during your special moments and that you enjoyed the resort with its facilities and services provided. We hope to have the pleasure of seeing you again soon at Mustika Yogyakarta Resort & Spa! Perhaps on your next visit to Yogyakarta.

10/10 - 훌륭해요

Khumaira 님, Surabaya

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
everything was great, it was clean and the service was awesome
2020년 11월에 2박 숙박함
답변 제공: Sheraton Mustika Yogyakarta Resort & Spa 님, 2020년 11월 26일
Dear Khumaira, Warmest greeting from Sheraton Mustika Yogyakarta Resort & Spa! We are delighted to know that you had a memorable time with us. It is a pleasure to read about your fond memories of your stay at Sheraton Mustika Yogyakarta Resort & Spa. Once again, thank you for choosing us. We look forward to welcoming you back home for another memorable experience.

8/10 - 좋아요

Low Peng

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
very comfortable Hotel
The atmosphere is very relaxing the staffs are excellent very friendly and helpful Always ready to help making me feel really at home
2020년 9월에 2박 숙박함
답변 제공: Sheraton Mustika Yogyakarta Resort & Spa 님, 2020년 9월 24일
Dear Low Peng, Warmest greetings from Sheraton Mustika Yogyakarta Resort & Spa, thank you for taking the time to write a great review for us. I am delighted to hear that you had a great experience staying at Sheraton Mustika Yogyakarta. I will be sure to share your kind compliments with our team and we look forward to welcoming you back for a return stay at near future. Thank you!

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
親切丁寧な対応で満足しています。
2020년 3월에 1박 숙박함

10/10 - 훌륭해요

Jb 님, Usa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice property with Awesome Spa and extremely helpful and hospitable staff, felt very comfortable and at home
2020년 3월에 4박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
落ち着いた雰囲気のリゾートホテル。レストランやバー以外にも、土産屋やカフェがあります。バーは親切で、スナックをサービスしてくれました。コンシェルジュもタクシーの手配などスムーズ、短期間でも世界遺産まで問題なく往復できました。
2020년 3월에 1박 숙박함

8/10 - 좋아요

Avieueda 님, Indonesia

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice view,big pool 👍,i love it,thank you sheraton ,i will be back
2020년 3월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

2020년 2월에 6박 숙박함