Derwitz Vacations from ₩1,428,157

The elevator broke while we were staying on the sixth floor. We asked for assistance with our large luggage and they refused. By sheer coincidence a cleaning lady saw us and helped on the last floor when we were checking out. Otherwise nice facility and good for a place with a group.

Very friendly staff. The room was always cleaned very well and fresh towels and mini bar items were always replenished.

Hotel isn't as good as it was when we last visited: - Sofa was done in and the cushions really needed replaced. - Airconditioning/heating in the livingroom didn't work properly; to start with it didn't function at all, after reporting it it still did crazy scrolling through settings on its own but at least seemed to cool the room. - its pretty random when they open the bar; meant to be all but Sunday i think but they didn't open Saturday. Not that you'd use it as it's lost all personality and was dead. - Housekeeping is meant to be every 3 days but they didn't for 5 until we chased them up. then they came early and left us with about twice as many towels as we should have had; every surface stacked with them. The area itself is still a great base and the restaurants/bars/transport plentiful plus a good couple of supermarkets nearby.

My family had an excellent stay at Meliá. Hotel was clean, staff was polite and helpful, and a great location.

Excellent clean room friendly staff