At Ramada Tropics Resort & Conf Center by Wyndham Des Moines, families enjoy fun and relaxation. Start with a free breakfast buffet, then head to the indoor pool with a waterslide. Enjoy the poolside bar, Castaways Grill, and the arcade room for entertainment.
Urbandale is home to Ramada Tropics Resort & Conf Center by Wyndham Des Moines. The area's natural beauty can be seen at John and Mary Pappajohn Sculpture Park, while Iowa Gold Star Military Museum and Des Moines Community Playhouse are cultural highlights. Looking to enjoy an event or a game while in town? See what's going on at Buccaneer Arena. Visit our Urbandale travel guide
5000 Merle Hay Rd, Urbandale, IA, 50322
What's nearby
Jordan Creek Town Center
11 min drive - 18.7 km
Iowa State Fairgrounds
15 min drive - 21.5 km
Iowa State University
36 min drive - 73.5 km
Merle Hay Mall
3 min drive - 2.5 km
Casey's Center
11 min drive - 14.6 km
Getting around
Des Moines International Airport (DSM)
30 min drive
Restaurants
Chick-fil-A
3 min drive
McDonald's
5 min walk
Casey's General Store
2 min drive
7 Brew Coffee
20 min walk
Buffalo Wild Wings
19 min walk
About this property
Ramada Tropics Resort & Conf Center by Wyndham Des Moines
Family-friendly hotel near Iowa Gold Star Military Museum
Located close to Buccaneer Arena, Ramada Tropics Resort & Conf Center by Wyndham Des Moines provides free breakfast, a water park, and a poolside bar. Be sure to enjoy a meal at Castaways Grill, the on-site restaurant. In addition to an arcade/game room and dry cleaning/laundry services, guests can connect to free in-room WiFi.
Other perks at this hotel include:
An indoor pool and a children's pool, along with a waterslide
Free self parking
A banquet hall, a computer station, and wedding services
ATM/banking services, meeting rooms, and an elevator
Guest reviews say great things about the helpful staff
Room features
All 166 rooms offer comforts such as air conditioning, in addition to thoughtful touches like free WiFi and sound-insulated walls. Guest reviews highly rate the clean rooms at the property.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Braille/raised signage
Elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible gym
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
More
2 floors
At least 80% lighting from LEDs
Ballroom
Banquet hall
Local culture and ecosystem education
Smoking not allowed
Room amenities
Bedroom
Bedsheets provided
Free crib
Rollaway/extra bed (surcharge)
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower
Towels provided
Entertainment
37-inch flat-screen TV with premium cable channels
Food and drink
Coffee/tea maker
Limited room service
Microwave
Refrigerator
More
Air conditioning
Connecting rooms available
Desk
Energy-saving switches in guestrooms
Free local calls
Heating
Iron/ironing board
LED lighting
Recycling
Soundproofed rooms
Policies
Check-in
Check-in time starts at 4:00 PM
Early check-in subject to availability
Minimum check-in age: 21
Check-out
Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Renovations and closures
The following facilities are closed on Tuesday, Wednesday, Thursday, Friday, and Saturday:
Hot tub
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of USD 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 30 lbs per pet)
Children and extra beds
Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per day
Free cribs are available on request at the property
Property payment types
Important information
Optional extras
Pet fee: USD 20 per pet, per night
Service animals are exempt from fees
Rollaway bed fee: USD 10.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Property is also known as
Ramada Tropics
Ramada Tropics Des Moines
Ramada Tropics Resort
Ramada Tropics Resort Des Moines
Tropics Resort
Des Moines Ramada
Ramada Des Moines
Ramada Hotel Des Moines
Ramada Tropics Hotel Des Moines
Ramada Tropics Resort / Conference Center Des Moines Iowa
Ramada Tropics Resort Moines Urbandale
Ramada Tropics Resort Moines
Ramada Tropics Moines Urbandale
Ramada Tropics Moines
Ramada Tropics Resort & Conf Center by Wyndham Des Moines Hotel
Frequently asked questions
Does Ramada Tropics Resort & Conf Center by Wyndham Des Moines have a pool?
Yes, this property has an indoor pool and a children's pool.
How much does it cost to stay at Ramada Tropics Resort & Conf Center by Wyndham Des Moines?
As of Mar 21, 2026, prices found for a 1-night stay for 2 adults at Ramada Tropics Resort & Conf Center by Wyndham Des Moines on Mar 26, 2026 start from ₩118,875, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Ramada Tropics Resort & Conf Center by Wyndham Des Moines pet-friendly?
Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 30 lbs per pet. There's a fee of USD 20 per pet, per night. Service animals are exempt from fees.
How much is parking?
Self parking is free at this property.
What time is check-in at Ramada Tropics Resort & Conf Center by Wyndham Des Moines?
Check-in begins at 4:00 PM.
What time is check-out at Ramada Tropics Resort & Conf Center by Wyndham Des Moines?
Check-out is at 11:00 AM.
Where is Ramada Tropics Resort & Conf Center by Wyndham Des Moines located?
Set in Urbandale, this family-friendly hotel is within 6 mi (10 km) of Buccaneer Arena, Iowa Gold Star Military Museum, and Des Moines Community Playhouse. John and Mary Pappajohn Sculpture Park and Iowa Hall of Pride are also within 9 mi (15 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Ramada Tropics Resort & Conf Center by Wyndham Des Moines Reviews
5.6
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
5.8
Cleanliness
6.0
Amenities
6.4
Staff & service
5.2
Property conditions & facilities
Rating 10 - Excellent. 136 out of 755 reviews
10 - Excellent
136
Rating 8 - Good. 123 out of 755 reviews
8 - Good
123
Rating 6 - Okay. 147 out of 755 reviews
6 - Okay
147
Rating 4 - Poor. 139 out of 755 reviews
4 - Poor
139
Rating 2 - Terrible. 210 out of 755 reviews
2 - Terrible
210
Reviews
Verified
6/10 Okay
Nathan
Mar 12, 2026
Liked: Staff & service
Nice water park to keep kids busy could use some cleaning no vent fan in hotel bathroom
The room was clean the staff was really nice but the kids were running up and down the hallway being really loud at 1 in the morning no parents and the hallways smells like weed
Room was clean but a little dated. Carpet worn in places. Pillows were great. Had a really hard time with the tv. Maintenance was nice and came 2 times to fix. Breakfast was ok. Kids had a blast at the pool. We will definitely take the kids back.
Check in was fast & easy, the building needs to be updated, CLEANED better, the building smells wet and moldy down by the pool. The pool with the pirate ship was very dirty and slimey feeling.
Breakfast was very disappointing. Only hot items were waffles. Very limited selection. Desk staff was very good and helpful. Rooms need some updating and repainting.
We used a suite for a family birthday and the family enjoyed their time swimming. I enjoy water parks so it was nice to see other people enjoying it as well.
The pool is great, and the staff is always friendly. The rooms are clean and nice too. I thinks its a great hotel for the price! The pool will definitely keep us coming back!
All staff there is very friendly. This is my second time in the last 30 days. We take the grandkids. I’ve never had any issue. But front desk staff and bar staff is amazing!
They did not have two room reservations upon arrival. Just one. Thank God they were able to accommodate. Water slides and hot tub not working. The staff was very friendly and they were awesome.
I wish i had a better experience. The staff very friendly and trying thier best . But as for the property waiting most your stay when check in is at 4 and dont get the room until close 7pm . No light bulbs the lamps and zero warm water . No clean fresh towles available for rooms . Kind of a bummer for the price being pool side bottom floor . This property really needs to it figure out it really shouldnt have been this way .
Katelyn
Stayed 1 night in Dec 2025
Verified
6/10 Okay
Robin
Jan 12, 2026
Disliked: Amenities
The room was clean but the phone that was in the room was busted, so we had to use our own to call the front desk to bring extra towels to the room. Which was a waste of time because we had to go to the front desk to get own towels because they refused to walk them to our room. Guess there is no such thing as room service anymore. Also could not use Netflix on their tv as it is outdated.
The pools were as clean as they could be since there were multiple events going on that weekend but the hot tub was disgusting! Was only a couple in there and the water was cloudy and oily.
Great value for the price. Super cheap and impressed by indoor water park. Will stay again. Breakfast isnt much but didnt expect much for 80 bux a night
Bryan
Stayed 2 nights in Jun 2025
Verified
2/10 Terrible
Rachel
Dec 5, 2025
Liked: Staff & service
Disliked: Cleanliness
1 room heater wasnt working-maintenance came and changed battery still didnt work, key card quit workng in the other room. Remote didnt turn on or off the tv toilets were loose- when sitting down it falls forward when getting up it falls backwards, breakfast wasnt ideal either. There wasnt any kind of eggs,bacon,toast. There was just waffels, ceral and some yogurt.
Staff was great tho
Rachel
Stayed 1 night in Nov 2025
Verified
6/10 Okay
Sara
Mar 4, 2026
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff were very friendly and accomadating. When we first got to our room on the 2nd floor my husband noticed water dripping from the ceiling and looked like a leak in the roof possibly. We notified front desk staff right away and they moved us to a different room on the first floor. Room was clean. Main issue was the door to the bathroom was broken. It was a pocket sliding door and it didn't lock and wouldn't stay closed. Rooms could use some updates but wasn't horrible.
Pool was packed both nights we were there. Pool was really warm so kids liked that. Jets in hot tub didn't work and water in the pool wasn't filthy but was little dingy looking like their filter system needs updated.
Kids loved the arcade. We went to it both nights we were there. Had issue with the prize machine the 2nd night but it didn't help that other kids were hitting the machine and it was super packed so I am sure the system was overloaded. Went back in the morning to get prizes and it worked fine. Hotel manager was in there double checking stuff when we went back in the morning.
People don't respect the no smoking as someone was smoking pot in their room and you could smell it all down the hallway.
Resturant was mediocare. Wouldn't go back to again. Wait staff was friendly but food just wasnt all that great. For the price they charge the portion sizes were pretty small for the pasta.
Sara
Stayed 2 nights in Feb 2026
Verified
6/10 Okay
Shanna
Jun 5, 2025
Liked: Staff & service
Disliked: Property conditions & facilities
The property is a little run down, but the pool was so great for my kids. They couldn't get enough. The hotel front staff was really great too. Evelyn was kind and really helpful to me and my two crazy kiddos.
Hotel and hotel staff was great. Only thing to complain about was just the floor was wet but it’s also a pool hotel. Sooo… over all great experience.
Andrea
Stayed 2 nights in Jun 2025
Verified
6/10 Okay
Alicia
Oct 24, 2025
Liked: Staff & service
Disliked: Property conditions & facilities
There is no shower door-- the floor got soaked and then was slippery. I have 2 small chicldren that slipped and fell. No room phone to call front desk. The water park was not open and the lap pool had chipped paint in the water. The carpet in the main entranced was soiled-- not a good first impression walking in. The staff were kind, courteous and helpful.
Was nice hotel little outdated in room curtains are very worn but overall room was clean. Breakfast was good nothing special waffles and cereal along with fruit and granola bars. Was disappointed Sunday when went down to breakfast early Sunday to watch Vikings game in the breakfast area(which is the bar in the hotel) asked to turn on tv(which were working sat morning) but was told they don't come with the breakfast area and the bar people won't be there until 11 to turn them on. 😔 will probaly stay again if in area the kids love the pools just needs some updating in rooms.