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Clean, friendly staff.

veryclean and helpfull staff

This was a great hotel for a one night stay, but a few more nights would be even better!

Good breakfast with champagne

Great hotel with clean and comfortable rooms. Communication at the hotel wasn’t always the best - we got little to no information about the spa, far example. Restaurant has limited hours bur staff were great and food was excellent.

I is really great hotel within beautiful part of Tatry. Rooms on both sides offer lovely views, spa area is clean and fantastic to relax. Overall services are on high level and pretty much whole personnel speaks english. Strongly recommend to anyone looking for quiet place, quality interiors and great views.

The only thing I did not like about it is that you need to pay 80 Euros to use hot tub every time , plus dress code to go to dinner .

It was “okay” we found some children’s clothing under the couch so cleaning is probably not the best. The kitchen utensils were flimsy and not strong enough to do much with. The location is good. Not a lot of parking either, pool is available for 1 euro per room.

The views are spectacular , the staff at the reception are nice, not that much at the Zion spa . English is a problem , they all speak Slovak and polish. No air condition in the whole hotel. How come , a 5 star hotel without air condition in the summer where temp is 95. They asked us to open the window and they brought us a fan from 1990 . All the bugs in the valley end entering through the open window. Breakfast is greasy and don’t expect any one to smile at you. Definitely , not worth the money, few other options in the area probably better. Over priced with less amenity . Not to mention , the spa receptionist did have much of decency . If you don’t speak Slovak , look somewhere else.