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"1. All staff were friendly, patient with questions, and helpful. Reception staff and dining staff encountered the largest groups of visitors. At check in/checkout sorting rooms and final payment of incidentals and during meals. Staff always helpful and knowledgeable. 2. Dining options both buffet and the Waterfall restaurant were delicious. The Waterfall is most elegant, lunch menu choices included a delicate trout dish, subtly seasoned and flavorful. We ate most of our meals from the buffet. Breakfast included homemade tasty mildly spicy sausages. My husband doesn’t usually eat sausage but he devoured these little gems as did I. Evening meals included an array of meats and fish, vegetables, salads, and desserts. All nicely prepared, presented, and replenished. We spent 3 days and 2 nights so had an opportunity to sample a variety of dishes. 3. Our room was clean, quiet, spacious, and comfortable temperature. 4. The fitness room is well equipped and the Finnish sauna was a nice topoff after walking the lakes. 5. One small quibble…the whirlpool features of jetted water and heated water were unavailable. One could dally in the cool water after time in the water after time in the sauna, which we did. 6. I’m glad we stayed here. I highly recommend this hotel. It provided the amenities we desired. Thank you. 7. One last item…proximity to the park entrance #2 is a short 2-3 minute walk. Also the hotel provides complimentary rides to entrance #1 & 2 other local eateries. "

"We stayed here for 2 nights to visit Plitvice Lakes National Park. It was about a 5 minute drive to the parking area of the park. The staff was excellent and the rooms were modern and very clean. They helped us with the best way to visit the park and what to do there. Their food was very good, and there were 3 or 4 other restaurants within walking distance. We would highly recommend this Hotel."

"This place is a hidden gem. Pictures are exactly as it is when you get there. Front desk was outstanding (a lot of accommodations do not have reception) Very clean throughout, awesome location. Wished there was more time for the incredible breakfast."

"Big room and bathroom, lovely restaurant, attentive english speaking staff. Highly recommend!"

"Well, my kids did not want to stay anywhere else on our journey back home. And I gladly agreed."

"Area was walkable. Staff was kind. Windows were soundproof and filtered music from nearby beach. It was clean and safe. Would recommend and will definitely be back. "

"Phenomenal by name, and phenomenal in reality. An oasis of luxury in the national park. Wonderful attention to detail, with a wonderful team. Accommodation was faultless, and the restaurant was amazing. High quality local cusine, prepared and presented beautifully."

"It's my second time staying here A few notes to improve The path walking to the old town needs some serious lightning at night. I understand it's not part of the property but the hotel should work with the city to put some lighting at night. It can get very sketchy coming back at night. If I'm ordering food in the outside area, don't make the customer go inside to pay, I'm paying a premium for this service. It's called dine in for a reason. The jacuzzi wasn't warm Everything else was great, breakfast was amazing, the pool and the room was spacious. "

"Very clean & bright. Bathroom was nice, shower great 🚿, bed very comfortable & it was quiet. Loads of great spots to eat nearby!"