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"Good"

"Great hotel,and service! Everything was excellent! The spa,the pools,the food! Thank you"

"The friendliest reception in Bulgaria yet. The staff, amazing. The property, amazing. The location and view (guess) - amazing. There is a restaurant 3 steps away w wonderful food and service, the room was HUGE, parking was a breeze and the breakfast is phenomenal. It’s not modern. It’s old world, clean, quiet, lovely and has good beds. We needed to book this due to a last minute change in plans and couldn’t be happier Note: I should have asked her name, but there was a front desk employee at the time of check in who was so lovely and helpful. I hope her supervisor sees this because she is doing a wonderful job. "

"The staff was extremely friendly, rooms were large and clean. The property stands out compared to other hotels in Bulgaria. "

"One of the best hotels during our recent trip in Europe. Staff was fantastic and accommodations were great."

"Nice location "

"Family of 4 stayed here August 2025. The room was excellent, just be aware I don’t think there is an elevator (I may be wrong). The character of the building with Byzantine-era walls was outstanding. Good breakfast. EXCELLENT location for Old Town Plovdiv. Staff was super-helpful with sorting parking. Great communication prior to the stay. 10/19 - highly recommended! (Reviewed by 55-y.o. experienced traveler w/ teenagers from US)."

"Brand new, very clean, and a beautiful & unique room layout!"

"Excellent service and great location. Highly recommended."