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"I would stay here again. "

"The team was very welcoming and helpful, Daniel was amazing checking in my daughter and her boyfriend, their 1st time in Cartagena and gave my husband and I very important important information while checking us out! At the restaurant, Shirley was an outstanding waitress!! Overall a great experience. One of our recommendations is for the Hyatt to invest on replacing the rooms’s refrigerators as they just don’t work…we were at a Hyatt earlier this year in Cancun, MX and unfortunately experienced the same problem."

"Very well managed. Everything and everyone was outstanding "

"Love the property, would definitely go back sometime in the future "

"We had a very nice stay at the hotel with no complaints. The rooms were nice, the food at the restaurant was good, and being right on the beach was great."

"My second stay was even better. Additional pool and jacuzzi were added. Main Olympic pool is outstanding. Beautifully maintained spacious gardens. Professional and friendly service throughout the property. "

"The resort is beautiful. The beach and water are beautiful too. Great service, beautiful view from my room. Highly recommended. Cons? It’s Cartagena, it means happiness, music, warmth people, smiles. I know it’s a French hotel, but hello, the hotel is in Colombia. Tourists want to feel their culture. Employees are too serious and saying madame all the time sounds ridiculous. Not their fault, obviously it’s what they need to do. Music (of course only from the hotel) at the beach would give a nice Caribbean touch. Also, the cocktails (not cheap at all) had little alcohol) The rest, the hotel is amazing. I will come back."

"I cant say enough about the excellent staff and workers here at the Hotel ZiOne Luxury. Just the moment you walk in the staff greets you with a warm reception. The bell attendees are at your service and the management staff starting with Yina is top notch and huge shout out to her! I had to rebook a stay there and she made it happen on short notice! She is awesome and I cannot thank her enough. The rooms are nice and comfy and the breakfast buffet is fresh and is filling. The rooftop pool views are perfect and the bar drinks are perfect. And the pool water is the perfec temperature.Every time I come to Cartagena which is often for work and fun this is my place to stay and its right around everything you need from the mall to the 24 hour market and the local feel. "