트리니다드 토바고의 가족 여행 호텔

“the front desk personel were very helpful and pleasent. the concierge desk lady was rude and did not seem to care about assisting us with their advertised paid property tour. she clearly did not care who i was. i would not let rude staff member affect the other great staff and change my option to consider the hotel for another stay. our room was far from the restaurant and i asked to upgrade at our cost however there were no rooms available. seemed untrue as there were very little cars and...

“For a quick bed and breakfast overnight stay, this place does the job. The rooms aren't bad, and the bed comfortable. The drive is about 10 minutes from the hotel. While they do offer hotel shuttle it was hard to identify the driver. Additionally, the person at the front desk isn't always there when needed. The breakfast was good. Overall its a place you can go to for your overnight stay. ”

“The beach view was excellent! However, the staff was poor, I think mostly not trained well…. Upon checking, we received no information about the enmities of the property, or map, or even a card for our room keys, w the WiFi information on it. It seemed every question we asked the staff, they did not know, & to ask someone else. A late checkout cost was exorbitant The bartender had to look up how to make a Tanqueray and Tonic! Then needed help finalizing the bill for me. The next morning...

“I was really disappointed with my stay at this hotel. I arrived around 6 PM and almost everything was already closed, which was frustrating after a long day of traveling. The gift shop was supposed to open the next day, but it never did, leaving guests with no place to even grab basic necessities. The food was honestly terrible and the menu options were extremely limited. On top of that, most of the staff outside of the front desk were not helpful or welcoming at all. The front desk employees...

“My husband and I stayed for 10 nights. Absolutely enjoyed! Met a lot of nice people, from Trinidad and Tobago. We were there over Easter weekend, and school holidays. Oceanfront, all rooms! Location is the best, turtle beach. Saw a turtle dropping her eggs on the beach ! This is a 3*, but the staff definitely add a star. Shout out to Asst manager Jerome ( great guy), bar service Raul , Gabriel, Tennille! The gals at the grill, Nicole, Lakiesa, and Michem. Frederica’s cooking our eggs every...

“The room was nice and clean. Walls are paper thin so we heard everything from the group next door.”

“Average experience. Front desk staff needs some training to enhance the experience as they are deficienct in certain areas. Their responses sometimes came across as dismissive.”