“when I checked into my room at 5pm, all was fine. then I went into Ghent (lovely city) for the evening. when I got back a little after 11pm there was no power/lights in my room. and no staff to help!
there was book on the desk in my room with hotel policies etc, but it was horribly outdated as it said to dial the front desk if one had any questions, but of course there are no longer any internal phones in the hotel. the next morning there was finally front desk staff, but they were incompetent...
“Fantastic surroundings and the facilities are brilliant, especially if you are a cyclist with bike washing areas, storage, underground parking. There are washing/ drying machines and also a workshop should you have mechanical issues. Oudenaarde and Brakel are only short distances away, so ideally located. New restaurant serves great food.
Christine and Guy are brilliant- nothing is too much trouble. Highly recommend and we will be staying again (after having stayed many times before!).”
“Une maison pour vous faire oublier fatigue et soucis, un havre de paix pour donner l‘envie irrésistible de revenir au plus vite. Merci pour votre accueil!”