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SUR PALACE HOTEL

Travelers start each day with a delicious continental breakfast at this Sur hotel, where two cozy coffee shops and a welcoming manager's reception await

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Sur Palace Hotel, in the heart of Sur, offers travelers a warm welcome with daily continental breakfast and manager's reception. Guests enjoy in-room WiFi, two coffee shops, a bar, and a restaurant to unwind. The helpful staff enhances every stay.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Bar
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Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 12:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 12:30 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Property Registration Number 21236

Frequently asked questions

Is SUR PALACE HOTEL pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at SUR PALACE HOTEL?

Check-in start time: 2:00 PM; Check-in end time: 12:30 AM. Late check-in is available during limited hours.

What time is check-out at SUR PALACE HOTEL?

Check-out is at 12:30 PM.

Where is SUR PALACE HOTEL located?

Located in Sur, this hotel is steps from Dort Ayakli Minare and St. Giragos Armenian Church. Hasan Pasa Hani and Great Mosque of Diyarbakir are also within 5 minutes. Diyarbakir Station is 26 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.6

Excellent

8.6

Cleanliness

8.6

Amenities

9.2

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 46 out of 75 reviews
Rating 8 - Good. 17 out of 75 reviews
Rating 6 - Okay. 3 out of 75 reviews
Rating 4 - Poor. 5 out of 75 reviews
Rating 2 - Terrible. 4 out of 75 reviews

Reviews

Verified

10/10 Excellent

Afzahl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel that I stayed in with great breakfast. Staff were also helpful despite language barriers and I would definitely stay here again.
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay here it was so comfortable with very nice breakfast. Staff were lovely and helpful
Stayed 1 night in May 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, perfect location and good value for money
Stayed 1 night in May 2024
Verified

8/10 Good

Deirdre

At the heart of Diyarbakir

Very convenient location in the old city but no parking of its own; helpful staff, generous breakfasts
Stayed 2 nights in May 2024
Verified

2/10 Terrible

Hakim

Disliked: Cleanliness, staff & service, amenities
.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

ILYAS

Liked: Cleanliness, staff & service, amenities
Konum olarak çok iyi ve güzel bir yer . Gayet temiz ve çalışanlar gayet güler yüzlü.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

ZAFER

Liked: Cleanliness, staff & service
Oda temiz personel ilgiliydi. Hava koşulları nedeniyle çok üşüdük. Banyoda su ya aşırı sıcak ya da buz gibi akıyordu ortasını bulamadık. Konum şehir merkezinde olduğu için tercih ettik.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Soner

Liked: Cleanliness, staff & service, amenities
Oda temiz çalışanlar kibar
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Asli Banu

Otel çok merkezi, kahvaltısı çok güzel.Personeli çok yardımsever ve güler yüzlü kişiler
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Ozgur Savas

Liked: Cleanliness, staff & service, amenities
Güzeldi
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

FIRAT

Liked: Cleanliness, staff & service, amenities
Oda temizdi ve lokasyon çok merkeziydi
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Katleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ontbijt was prima, alleen jammer dat er weinig variatie was. We verbleven er 4 nachten en kregen 4 keer hetzelfde ontbijt voorgeschoteld. Gamze hanım was zeer vriendelijk en behulpzaam bij het serveren van het ontbijt, her zaman güler yüzlü:-)
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Wietske

Liked: Cleanliness, amenities, property conditions & facilities
Schone, ruime en smaakvol ingerichte kamer. Behulpzaam en vriendelijk personeel, zowel van de receptie, schoonmaak als van de ontbijtservice. Met name Gamze was bijzonder attent.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Hazal Dicle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gayet güzeldi konumu müthişti
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Ferhat

Liked: Cleanliness, staff & service, amenities
konum olarak aşırı iyi her yere yürüme mesafesi oda gayet temizdi eksik olanları hemen giderdiler. Kahvaltısı beklentimin çok çok üstündeydi diyarbakır’a yakışır bir kahvaltıydı ve kahvaltı sunumunu yapan sanırım Gamze Hanımdı gayet güler yüzlü ve sürekli bir isteğimizin olup olmadığını sorması gayet insanı iyi hissettiriyordu ve simit olmamasına rağmen dışarıdan temin edip getirmesi çok hoşnut ediciydi emeklerine teşekkür ederiz
Stayed 2 nights in Dec 2025
Verified

8/10 Good

MEHMET

Liked: Cleanliness, staff & service, amenities
Konumu iyi, kahvalti yeterli, temizlik normal duzeyde
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Yasin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kahvaltısı taze ve yeterliydi
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Emin

Liked: Cleanliness, property conditions & facilities, room comfort
Gayet güzel sadece yataklardan ses gelmesi rahatsız edici harici gayet güzel
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Hüseyin çagri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Her şeyiyle en iyi otel

Otel konum olarak mükemmel sur içinde kalıyor tarihi yerlere yürüme mesafesinde kahvaltısı net sade ama doyurucu ayrıca Diyarbak ırda yapılacak en iyi kahvaltı emin olabilirsiniz. Çalışanlar aşırı ilgiliydi Özellikle Sedat beye ayrıca teşekkür ederim çok yardımcı oldu odalar temizdi otel genel olarak çok iyi fiyat performans olarak tam manası ile doğru yer
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Almagul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Herşey den cok memnun kaldım

Personel çok güler yüzlü. Özellikle Ahmet beye ve Sedat beye teşekkür ederim. Oda oldukça geniş banyo ici duş ve lavabo şekline bayıldım, pencereden manzara da guzel. Kahvaltı lezzetli ve doyurucu
Stayed 2 nights in Jan 2025
Verified

8/10 Good

Yilmaz

Liked: Cleanliness, staff & service, property conditions & facilities
Konum olarak çok iyi. Hizmet kahvaltı ve temizlik olarak da gayet temizdi bir kaç problem vardı, sokak sesleri odaya çok geliyordu. Ve kesinlikle otopark çok korkunç ve güvenlikli değil ücretsiz otopark ama pek park edince arayıcı güven duygusu alamıyorsunuz Personelin ilgisi alakası çok güzeldi
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Ali

Liked: Staff & service, property conditions & facilities, room comfort
Sabah kalktığımızda kafam kadar çekirge ile uyandık.
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Özgenur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10

10 numara yer bir daha gelişimizde yine aynı yeri tercih edeceğiz.
Stayed 4 nights in Aug 2024
Verified

10/10 Excellent

Emir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
En merkezi konumda tam profesyonel hizmet . Teşekkürler
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Ryuta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

町なかの中堅ホテル

カタカナ表記が、「スル」が「サー」になっているため非常に分かりにくい。入口がアイスクリームなどを売るスタンドになっているので分かりにくいですが、２階のロビーに上がれば普通のホテルです。 なんといっても、地の利が優れています。ウル･ジャーミーモスクの並びの中堅ホテルです。主な観光地や手頃なレストランもまわりに集中しています。 レセプションは優秀で親切です。
Stayed 2 nights in Jun 2024