In the heart of Dubai Festival City, Holiday Inn & Suites Dubai Festival City offers a luxurious retreat with a poolside bar, spa treatments, and shopping on site. Unwind at the rooftop terrace or by the outdoor pool and children's pool while staying connected with free in-room WiFi. The helpful staff has received praise from guests who also appreciate its proximity to shopping.
Located in Dubai Festival City neighborhood, Holiday Inn & Suites Dubai Festival City by IHG is connected to a shopping center. Travelers eager for a bit of culture can stop by Dubai Museum, while those who have shopping on the agenda may want to visit Dubai Festival City Mall and Gold Souk. Dubai Creek and Dubai Frame are two other places to visit that come recommended. Visit our Dubai travel guide
Gateway Avenue, Festival City, Dubai
What's nearby
Dubai Creek
15 min walk - 1.3 km
Burj Khalifa
9 min drive - 11.6 km
Festival Center
1 min walk - 0.1 km
Dubai Festival City Mall
8 min walk - 0.7 km
Jameel Arts Centre
3 min drive - 3.0 km
Getting around
GGICO Station
5 min drive
Dubai Intl. Airport (DXB)
10 min drive
Restaurants
IKEA's Restaurant
5 min walk
Tortilla
11 min walk
Ikea Café
3 min walk
Zest Cafe
1 min walk
Choco Lovers
13 min walk
About this property
Holiday Inn & Suites Dubai Festival City by IHG
Upscale hotel near Dubai Festival City Mall
Located close to Dubai Creek, Holiday Inn & Suites Dubai Festival City by IHG provides a poolside bar, a terrace, and shopping on site. Treat yourself to a massage at the onsite spa. The on-site international cuisine restaurant, Sirocco, offers breakfast, brunch, lunch, dinner, and kids' meals. Stay connected with free in-room WiFi, and guests can find other amenities such as a coffee shop/cafe and a garden.
Other perks include:
An outdoor pool and a children's pool
Free self parking and valet parking
Buffet breakfast (surcharge), an electric car charging station, and free newspapers
A computer station, luggage storage, and a front-desk safe
Guest reviews speak highly of the helpful staff and proximity to shopping
Room features
All 496 rooms include comforts such as 24-hour room service and pillow menus, in addition to perks like air conditioning and bathrobes.
Extra conveniences in all rooms include:
LED light bulbs and eco-friendly cleaning products
Bathrooms with eco-friendly toiletries and separate tubs/showers
47-inch Smart TVs with premium channels
Wardrobes/closets, free infant beds, and electric kettles
Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: AED 75 per person
A coffee shop/cafe
A poolside bar
A restaurant
Coffee and tea in common areas
Snack bar/deli
Restaurants on site
Joe's Backyard Grill
Sirocco
Z Garden
Zeste Cafe
Things to do
24-hour gym
Children's pool
Full-service spa
Outdoor pool
Sauna
Shopping
Steam room
TV in common areas
Family friendly
Children's pool
In-room crib
Laundry facilities
Outdoor pool
Rollaway/extra bed (surcharge)
Snack bar/deli
Conveniences
24-hour front desk
ATM
Free newspapers in lobby
Guidebooks
Laundry facilities
Lockers
Luggage storage
Safe at front desk
Water dispenser
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Business services
24-hour business center
6 meeting rooms
Computer station
Outdoors
Garden
Terrace
Vegetable garden
Full-service spa
Couples treatment rooms
Massage
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
5 accessible parking spaces
Elevator (100 inch wide door)
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
More
At least 80% lighting from LEDs
Ballroom
Banquet hall
Designated smoking areas (fines apply)
Double-glazed windows
Eco-friendly cleaning products used
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options
Water dispenser usage encouraged
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Free crib
Pillow menu
Rollaway/extra bed (surcharge)
Bathroom
Bathrobes
Free toiletries
Hair dryer
Private bathroom
Separate bathtub and shower
Slippers
Towels provided
Entertainment
47-inch smart TV with premium satellite channels
Pay movies
Food and drink
24-hour room service
Coffee/tea maker
Electric kettle
Free bottled water
Minibar
More
Air conditioning
Bulk dispensers for toiletries
Cleaning products are eco-friendly
Connecting rooms available
Desk
Eco-friendly toiletries
Energy-saving switches in guestrooms
Iron/ironing board
LED lighting
Phone
Safe
Water-efficient showers
Water-efficient toilets
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AED 184.0 per night
Free cribs are available on request at the property
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: AED 15.00 per accommodation, per night
A tourism fee is imposed by the city and collected at the property. The fee is AED 15.00 for the first bedroom per night, and increases by AED 15.00 per night for each additional bedroom.
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: approximately AED 75 per person
Rollaway bed fee: AED 184.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Pool access available from 7:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Property is also known as
Holiday Inn Dubai Festival City Hotel
Holiday Inn Festival City Hotel
Holiday Inn Festival City
Frequently asked questions
Does Holiday Inn & Suites Dubai Festival City by IHG have a pool?
Yes, this property has an outdoor pool and a children's pool. Pool access is from 7:00 AM–8:00 PM.
How much does it cost to stay at Holiday Inn & Suites Dubai Festival City by IHG?
As of Mar 13, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn & Suites Dubai Festival City by IHG on Mar 17, 2026 start from ₩85,222, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Holiday Inn & Suites Dubai Festival City by IHG pet-friendly?
No, only service animals are welcome at the property.
How much is parking?
Self parking and valet parking are free at this property.
What time is check-in at Holiday Inn & Suites Dubai Festival City by IHG?
Check-in start time: 3 PM; Check-in end time: anytime.
What time is check-out at Holiday Inn & Suites Dubai Festival City by IHG?
Check-out is at noon.
Where is Holiday Inn & Suites Dubai Festival City by IHG located?
Located in Dubai Festival City, this spa hotel is within 1 mi (2 km) of Dubai Festival City Mall and Dubai Creek. Dubai Frame and Dubai World Trade Centre are also within 9 mi (15 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Holiday Inn & Suites Dubai Festival City by IHG Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
"Perfect Location and Exceptional Service in Dubai
I had a fantastic stay at this hotel in Dubai! Its location near the mall and airport is incredibly convenient. The rooms are spacious and well-appointed, and the staff is friendly and helpful. The rooftop pool offers stunning skyline views, and the dining options are excellent. Highly recommend this hotel for anyone visiting Dubai!
Very clean hotel, great customer service especially the one at the front desk ( Erika) and the one in the dining Mary , food is great ambiance is excellent, location is very close to everything- shopping, mall and easy access to commuters 👍👍👍
One of the best hotels I’ve ever stayed at! Five star luxury, amazing customer service, the most extensive breakfast buffet I’ve ever seen, and super comfortable rooms. 10/10 would recommend and will stay here again!
Great being joined to Air conditioned walkway to shops. A very comfortable bed and everything you need in the room. Lovely and clean. One thing I found disturbing was the amount of very strong perfume or deodoriser used in the corridors. It did not come into the room but for anyone who has allergies to perfumes it would be awful. Other than the perfume the hotel is perfect. Your staff are very caring and efficient.
All the staff from reception to room service were fantastic
.
Room was clean and worth the money for a nice clean relaxing stay with nice pillows!
I only wish they had a few channels in english with movies
I can only give this hotel good recension,fantastic welcome professional and welcoming hospitality
Great staff all over the hotel , good food and very good suites,
Well done all
Thanks
Peter Ward