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"The staff here were amazing. Every member of staff we met or spoke to were excellent, friendly and helpful. In particular, I’d like to highlight Joanne and Roman in the Club Lounge for their excellent service. We had a suite with a balcony which was excellent, comfortable and very well equipped. The view over Darling Harbour was fantastic. The hotel put an extra bed in for my son in advance. The bathroom was huge - with two sinks, a large bath and a separate walk-in shower. It was cleaned daily and restocked with still water. There was a Nespresso coffee machine, a fridge with mini bar, a safe, an iron & ironing board and plenty of towels and toiletries. The hotel is right next to a main road and so there is some extra noise when you open the door to the balcony, but no more than you expect from any city centre hotel. The location is perfect for walking to all the main sights and attractions, but taxis or Ubers are always available out front. I highly recommend this hotel. "

"We were celebrating our 54th wedding anniversary and, most unexpectedly, we were treated to a bottle of champagne and beautiful nibbles platter - very much appreciated. "

"Great experience. Good breakfast with lots of options. Thoughtful gesture by the staff in decorating the room and the cake for my wife's birthday. Overall, we had a great time, and would love to visit again. "

"Close to terminal"

"Our stay was very comfortable. The room was a good size with a comfortable bed and plenty of outlets and space. The hotel is showing its age. The bathroom could do with some attention with what looked like mold around the faucets in the bath and the shower over the bath. Carpets in the main lobby area are either very old or in need of a good cleaning. Staff were helpful and the included breakfast was a good option. Happy hour in the lobby bar was a nice event and the location, within easy walking distance of Circular Quay and The Rocks, was a key factor in our staying there. "

"Good"

"The location is perfect and club room with a quiet breakfast, afternoon tea and self serve canapés in the evening is lovely "

"Staff were all lovely and accommodating. Perfect location. "

"5 Star, exceptional service and the rooms absolutely incredible. "