“The hotel was exceptionally clean, and the staff was courteous. The pool area and lobby were tranquil. While the staff was pleasant, they did not provide me with comprehensive information during check-in, such as the deposit amount (as I booked through Expedia, this information is not disclosed). They merely advised me to insert my card. I believe they should have reviewed my reservation with me and provided more details about the hotel, including the bar and restaurant areas. I had to inquire...
“The hotel was exceptionally clean, and the staff was courteous. The pool area and lobby were tranquil. While the staff was pleasant, they did not provide me with comprehensive information during check-in, such as the deposit amount (as I booked through Expedia, this information is not disclosed). They merely advised me to insert my card. I believe they should have reviewed my reservation with me and provided more details about the hotel, including the bar and restaurant areas. I had to inquire...
Rhonda