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“Property needs updating carpets and bathroom grubby. Coffee and tea facility not adequately catered for. Staff very helpful. Beds comfortable. Was a bit noisy. Spa and gym good. Was great value for money. Breakfast was good.”

“The room was clean but a few issues I found brown marks on the door frame of the bathroom maybe make up ? Also on the table there was stain drink cup marking and the shower glass has all marks on it there was cobwebs around lamps and bedside lampshades was dusty dirty and marked and one lamp didn’t work. The staff was lovely very helpful and friendly. Breakfast was lovely shame there was no tomato’s and only fault was the orange juice was warm. And staff was a bit slow at putting new fruit and...

“Our room was very clean and we appreciated the fans that were set up. The staff were very friendly and helpful and the breakfast was good.”

“Lovely stay at the Vale. Staff were really helpful and friendly. Room was very clean and the air con was delightful! Breakfast was tasty!”

“Room wasn’t cleaned so also no tea/coffee/water replaced. Called reception and replacements promised within 10 minutes - never arrived after an hour so had to re request. No clean cups or spoons. Two power cuts first night with no answer to an Expedia message. Hotel was extremely dated and it is never a 4 star room and the receptionists all lacked basic pleasantries/communication skills. Much prefer Llechwen Hall stays. Golf course looked nice though”

“Great hotel. Shame we didn’t have a long enough stay to use all the facilities. Friendly staff Excellent bar food Would recommend a visit”

“Room was very clean, surrounding area was a great walk in the sun and parking was close by. Would stay again when back down in Wales.”