Find hotels near Edith L. Moore Nature Sanctuary, Houston from ₩111,795

"The room was maintained in a pristine condition, and the air conditioning functioned exceptionally well. The staff demonstrated a high level of professionalism and courtesy. Additionally, the breakfast was quite satisfying. "

"Unfortunately, the property was and IS being 100% intentionally misrepresented. Major renovation/ construction has been ongong and has never been disclosed for online booking customers. STILL! None of the amenities- pool, gym, breakfast buffet, etc. were available. My stay was for 11 nights. I only booked this location because it was a Hilton, for the amenities, and because the rating was above 8 on expedia. I'm SO disappointed in Expedia & Hilton. Renovations are great but they should have to be disclosed. I was on the 1st floor directly attached to the areas- hammers, saws and all. I requested to be relocated to another similar location (same rating, pool, room size, kitchen, etc.) that was NOT under construction with said amenities- even if further away and was told I could do that but no refund would be given for my remaining nights that were paid. It is FRAUD n should not be allowed. On my last day, a huge ROACH came crawling across the floor which I killed, took a pic of, & showed to the manager. Not a good experience at all & finding another place, last minute for around the same price was impossible. That was the only reason I did not take time from my vacation to move."

"Yes "

"Very Pleasant Stay, Kind and courteous staff, Good complimentary Breakfast and Very Nice rooms!"

"My stay at Holiday Inn Express & Suites Houston Westchase - Westheimer was very disappointing. From the moment we checked in, the front desk staff was unfriendly, rude, and dismissive. Later, when I returned with my sister and two kids, we were simply standing near the elevators talking when the same employee inserted herself into our conversation in a very unprofessional way, asking with attitude, “Who parked in the VIP parking?”—which had nothing to do with us. When we got to the room, there were only two towels. After calling for more, I was told I had to come downstairs to get them myself, which is inconvenient—especially with kids. The bathroom conditions were unacceptable. The shower was clogged, and there was brown residue smeared on the bathroom wall, which was honestly disgusting and raises serious concerns about cleanliness. Overall, between the poor customer service and lack of cleanliness, this stay did not meet expectations. I would not stay here again."

"NA"

"Everything was good "

"the hot breakfast needs help! Items in room not working and no concessions were made once they were found to be not working."

"Great location! Friendly and attentive staff. "