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Hotel Benno

3.0 star property

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Take advantage of free breakfast (local cuisine), a terrace, and a shopping mall on site at Hotel Benno. Treat yourself to aromatherapy, a hot stone massage, or a body scrub at Aqua skin Health and Beauty, the onsite spa. The on-site restaurant offers breakfast and dinner. In addition to a library and laundry facilities, guests can connect to free in-room WiFi.

Reviews

6.6 out of 10

Popular amenities

  • Breakfast included
  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Parking available

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About this property

Hotel Benno

  • Hotel located in Eindhoven City Center
  • You can look forward to free breakfast (local cuisine), a terrace, and a shopping mall on site at Hotel Benno. Indulge in aromatherapy, a hot stone massage, and a body scrub at Aqua skin Health and Beauty, the onsite spa. The on-site restaurant offers breakfast and dinner. In addition to a library and laundry facilities, guests can connect to free in-room WiFi.
  • You'll also enjoy the following perks during your stay:
    • Self parking (surcharge), express check-out, and tour/ticket assistance
    • Laundry services, a front-desk safe, and massage treatment rooms
    • Luggage storage and smoke-free premises
  • Room features
  • All guestrooms at Hotel Benno include comforts such as free WiFi and room service.
  • More amenities include:
  • Wardrobes/closets, cribs/infant beds, and daily housekeeping

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Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 9:00 PM

Early check-in subject to availability

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

The property charges EUR 1 for credit card payments

There is no front desk at this property

If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

Pets

Pets allowed for an extra charge of EUR 7.50 per pet, per night

Service animals are welcome, and are exempt from fees

Welcoming dogs only

1 total pets

Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Food and water bowls are available

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are available for EUR 12.5 per stay

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 5.25 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: EUR 10 per day
  • Pet fee: EUR 7.50 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 12.5 per stay
  • Credit card charges are subject to a surcharge of EUR 1

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

This property does not have a Netherlands Tourist Board rating. For the benefit of our customers, we have provided a rating based on our rating system.

Frequently asked questions

Is Hotel Benno pet-friendly?

Yes, this property allows dogs (limit 1 total). There's a fee of EUR 7.50 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is available for EUR 10 per day.

What time is check-in at Hotel Benno?

Check-in start time: 2 PM; Check-in end time: 9:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Benno?

Check-out is at 10:00 AM. Late check-out is available for a fee (subject to availability).

Where is Hotel Benno located?

Located in Eindhoven City Center, this spa hotel is within a 10-minute walk of Philips Museum, Philips Stadium, and Frits Philips Music Center. Van Abbemuseum and De Laak are also within 15 minutes. Eindhoven Central Station is 14 minutes by foot and Eindhoven JF Kennedylaan/Limbopad Station is 17 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

6.6

7.2

Cleanliness

8.6

Location

7.2

Staff & service

6.4

Property conditions & facilities
Rating 10 - Excellent. 23 out of 148 reviews
Rating 8 - Good. 44 out of 148 reviews
Rating 6 - Okay. 43 out of 148 reviews
Rating 4 - Poor. 24 out of 148 reviews
Rating 2 - Terrible. 14 out of 148 reviews

Reviews

Verified

8/10 Good

ToBi

Liked: Cleanliness, staff & service
Bewertung für DoZi mit eig. Bad. Gutes kontinentales Frühstück. Exzellente Lage, freundlicher Empfang und zweckdienliche Zimmer. Achtung Hotel ist Nix für Personen mit eingeschränkter Mobilität oder Senioren (aufgrund der Treppe). Einzig negativ aufgefallen war, das Fehlen eines Papierkorbes auf dem Zimmer sowie eine defekte Duschbrause.Wir hatten einen schönen Aufenthalt.
Stayed 2 nights in Jun 2020
Verified

4/10 Poor

Christina

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Room for improvement

The hotel was hard to find because the building had literally changed color and material since the photo on the various booking services was taken. The entrance was confusing with a very welcoming glass door towards the reception, that was locked, but an unlocked much less visible door nearby. The reception door didn't even have an arrow pointing towards the "actual" entrance, but a sign stating what phone number you should call if it was locked, suggesting even more it is the main entrance. My first room was uninhabitable due to practically being in the reception, where you could hear the phone ringing, front door opening and closing, people talking and the Pepsi cooler humming (who even drinks Pepsi??). The second room had an extremely noisy ventilation system that I mistook for construction works outside the window. In both rooms the light from the hallway shined through the gap under the door (ehm, fire regulations?). Friendly and helpful staff is increasing the overall score.
Stayed 3 nights in Dec 2019
Verified

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort
Hotel un poco descuidado. La cama en mal estado, la ducha compartida con mampara rota. Las cortinas apuntaladas para sujetarlas. Cobran tasas de turista aparte por dia alojado, y si pagas con tarjeta, tambien te cobran comision. Osea que el precio de la habitacion en la reserva, no es real, se incrementa.
Stayed 3 nights in Nov 2019
Verified

10/10 Excellent

Marina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Хороший отель.

У отеля стойка регистрации круглосуточно не работает. Я отправила письмо, что приеду с 19 до 21 часа. Приехала в 19-15. Всё закрыто. На стекле прикреплена бумага с номером телефона по которому можно звонить. Ждала минут 10. За границей я не пользуюсь интернетом. Код страны не знаю. В наш век можно написать вацаб или что-то в этом роде. Я бы обратилась к местным жителям. Им звонок бесплатный. Я так и сделала. Хоть звонок платный, но им дешевле, чем мне. Учесть, что я не знаю английского. Кое как объяснила, что мне надо. Молодой человек стал набирать номер, но тут одновременно из двух дверей появились люди: дама с чемоданом и юноша в фартуке. Дама, зная английский спросила в баре про отель. Этот работник ресторана нас оформил. Что интересно, внутри помещения, с улицы не видно, висит бумага, что ключ при выселении можно отдать в бар. Не зная языка я это поняла. check out, bar и key даже я знаю. Почему не написано, что при заселении тоже можно обратиться в бар. Неприятный момент. В целом проживание устроило. Бронировала номер с душем, а туалет на этаже. Гель, шампунь, мыло. Отличный завтрак. 4 вида сыра, колбаса, ветчина, яйца, выпечка, джем, сок, кофе, масло.
Stayed 1 night in Oct 2019
Verified

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
Het raam van de kamer wou niet dicht, als je naar de wc annex douche ruimte moest, trok je zo de klink uit de deur. De kok was ook de receptionist en bij het uitchecken moest je je kamer kaart inleveren bij de dame die ook het ontbijt verzorgde.
Stayed 1 night in Oct 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was nice and clean. Staff was wery helpfull and kind
Stayed 1 night in Jul 2019
Verified

4/10 Poor

Ivana

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Hotel piccolo in struttura vecchia in posizione ottima per centro città anche se di contro rumorosa per la presenza di numerosi locali. Purtroppo camera poco confortevole, al secondo piano, su scale molto ripide, senza ascensore, caldissima senza aria condizionata. Bagno minuscolo. Pulizia buona, ma orari reception poco comodi, se si arriva prima o dopo gli orari indicati, è tutto chiuso e non ci si può rivolgere a nessuno e lasciare i bagagli. Inoltre la camera non è stata mai riordinata durante il soggiorno
Stayed 2 nights in Jun 2019
Verified

10/10 Excellent

Wing Nin David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
房间虽然不大，但也算舒服。如果可以的话，加置个燒水瓶会好一点。
Stayed 1 night in Jun 2019
Verified

2/10 Terrible

Emil

Disliked: Cleanliness, property conditions & facilities, room comfort
When we arrived they said us that our reservation was canceled.After one hour discussion they called to the boss and found a room.
Stayed 1 night in Jun 2019
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Room comfort

Hostal not Hotel - toilets make the difference

It was not clear on booking that you would not have your own toilet or shower/bath. This was a major issue impeding comfort.
Stayed 1 night in Jun 2019
Verified

4/10 Poor

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
Alleen begane grond (restaurant/ontbijtzaal) gerenoveerd, De rest van het hotel in zeer slechte staat. De verf bladdert eraf. Vieze vlekken op tapijt. GEEN lift. Smalle traptreden dus zeer lastig met koffers sjouwen. Wij hadden een late aankomst vanuit Airport Eindhoven en werden geboekt op de bovenste etage. Dus flink sjouwen met 4 koffers. Ontbijt eenvoudig maar in orde.
Stayed 1 night in Jun 2019
Verified

6/10 Okay

Jaime

Disliked: Room comfort

Correcto con reservas

La acogida fue correcta pero la habitación muy reducida. El techo de la mansarda puede resultar peligroso de noche y el aseo en el pasillo poco práctico. El desayuno abundante y de suficiente calidad
Stayed 4 nights in May 2019
Verified

2/10 Terrible

Verified traveler

Disliked: Staff & service
I cancelled my stay with hotel Benno and they still charged me. I have spent the last 6 days trying to get my money back, the staff keep telling me they will sort it but don't and then I am left dealing with a different person each day.
Stayed 5 nights in May 2019
Verified

8/10 Good

Iwona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel godny polecenia

Hotel godny polecenia. W samym centrum. Pokoje zadbane, śniadania smaczne - bardzo miła Pani obsługiwała przy śniadaniu. Ogólnie polecam ten hotel.
Stayed 2 nights in Mar 2019
Verified

2/10 Terrible

Christine

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
J'ai été déçue par le service de l'Hôtel Benno, ils ont pris tout mon argent de garantit alors que je n'ai même pas dormi chez eux le premier jour!!!
Stayed 1 night in Mar 2019
Verified

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The location was great, but the rooms were tiny, the breakfast items were not very high quality.
Stayed 1 night in Mar 2019
Verified

6/10 Okay

José

Liked: Property conditions & facilities

Caro para as condições oferecidas.

- Retiraram as toalhas para lavar sem as substituir por lavadas. - Não deixavam produtos de higiene pelo que tivemos de os pedir.
Stayed 3 nights in Feb 2019
Verified

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A very comfortable hotel

I spent 3 days at the Hotel Benno and thoroughly enjoyed myself. The staff is very friendly and helpful. The owners will go out of their way to help you. I never encountered any of the Wi-Fi issues that had been previously reported. The hidden gem is The Prince, the attached restaurant, it is a cozy spot with good food. This is a budget hotel that, I think, delivers more than one would expect.
Stayed 2 nights in Jan 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Prima!

Prima bevallen! Gedeelde douche/toilet is prima, voldoende privacy. Vriendelijk personeel!
Stayed 1 night in Dec 2018
Verified

4/10 Poor

Jun

Disliked: Property conditions & facilities, room comfort
トイレが半分外で超寒い。 ドアが壊れていて締め出された。 ベットマットがツルツルでずり落ちた。 二度と利用することはないけど！
Stayed 1 night in Nov 2018
Verified

8/10 Good

Javier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A veces ni hay nadie en recepción pero se encarga el personal del restaurante. Desayuno algo escaso de opciones pero suficiente, disponibilidad de pan sin gluten previa petición
Stayed 2 nights in Nov 2018
Verified

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities

Very disappointing

This hotel was very disappointing. Massively overpriced. We went for shared bathroom which was two floors down and there wasn’t even a toilet on our floor. The staff, particularly the restaurant staff were rude and unhelpful. They told us check out was 10am even though hotels.com said it was 11am.
Stayed 1 night in Nov 2018
Verified

6/10 Okay

Peter

Liked: Cleanliness, staff & service
Leuk hotel in het centrum. 1 persoonskamer is functioneel en voldoende voor overnachting (TV functioneerde niet), gemeenschappelijke badkamer. Prima ontbijt service 👍
Stayed 1 night in Nov 2018
Verified

6/10 Okay

Caroline

Liked: Cleanliness

Basic accommodation, friendly staff

(Try again, keeps crashing when I review this hotel) Basic single room (room 6). Has private shower and wash basin but shared toilet. Bed reasonably comfortable, mattress on the soft side of firm. Wardrobe, small cabinet not located next to bed due to space; I moved it to behind the bed as there was no headboard and it made it much easier to get to the night lamp. Small wardrobe and a desk were also in the room. Lighting was so-so. Main light took a while to light up and the two spots fitted to the over sink mirror were loose in their filttings. Power sockets, two on the side wall at the window end with a single socket extension, 2 above the desk, TV plugges into one, and one by the door. Shower had decent pressure, miniature toiletries supplied. Wifi ok, didn't try any streaming, it did drop out a couple of times though. There is no hairdryer so bring your own. Window didn't provide any heat or noise proofing. Fortunately at this time of year, October, there weren't lots of people sat outside at the bars into the early hours. Breakfast standard basic cold buffet. VFM, for what I paid I think a little overpriced
Stayed 2 nights in Oct 2018
Verified

8/10 Good

Dimitrios

Liked: Cleanliness, staff & service

Εξαιρετικό σημείο, με πρόσβαση στο κέντρο της πόλη

Εξαιρετική τοποθεσία κοντά στο κέντρο και σε πλατεία με πολλά μαγαζιά, μπυραρίες και εστιατόρια. Το ξενοδοχείο είναι πολύ καθαρό με, με πολύ καλή εξυπηρέτηση και πολύ καλό εστιατόριο. Πρόβλημα η απότομη σκάλα.
Stayed 3 nights in Oct 2018