“Our stay at Villas Sol was one of the worst hotel experiences we've ever had, and I feel obligated to warn other travelers.
At check-in we were told that the pool with the swim-up bar, jacuzzi and Spa were closed. These closures were not communicated before arrival. We booked a Premium Ocean Villa and our first room had an obstructed ocean view and rock-hard beds. Management did change our room to the correct room, after we complained.
The beach was littered with trash and rocks, the...
“Our stay at Villas Sol was one of the worst hotel experiences we've ever had, and I feel obligated to warn other travelers.
At check-in we were told that the pool with the swim-up bar, jacuzzi and Spa were closed. These closures were not communicated before arrival. We booked a Premium Ocean Villa and our first room had an obstructed ocean view and rock-hard beds. Management did change our room to the correct room, after we complained.
The beach was littered with trash and rocks, the...
Katherine