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플라자 호텔 파이오니어 파크 여행 후기

4 out of 5
플라자 호텔 파이오니어 파크
106 W MILLS AVENUE, El Paso, TX

이용 후기

9.4

최고예요

평점 10 - 훌륭해요. 1018개 이용 후기 중 821개" "
평점 8 - 좋아요. 1018개 이용 후기 중 96개" "
평점 6 - 괜찮아요. 1018개 이용 후기 중 48개" "
평점 4 - 별로예요. 1018개 이용 후기 중 31개" "
평점 2 - 너무 별로예요. 1018개 이용 후기 중 22개" "

9.8/10

청결 상태

9.4/10

직원 및 서비스

9.4/10

편의 시설/서비스

9.8/10

숙박 시설 상태 및 시설

9.6/10

친환경

이용 후기

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
호텔이 리모델링해서 매우 깨끗하고 모던한 분위기입니다. 가족 여행으로 매우 만족했고, 쾌적하고 넓은 공간도 좋았고, 침대도 매우 쾌적하고 편안했습니다
2023년 6월에 1박 숙박함
답변 제공: Guest Service Supervisor 님, 2023년 7월 6일
We are happy to see you came across The Plaza Hotel Pioneer Park and enjoyed the property as much as your stay. It was a pleasure to host your stay while you were in the city. Hope to see you soon again!Kind Regards, Stephanie Padilla

10/10 - 훌륭해요

Lydia

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was amazing!!
2024년 5월에 1박 숙박함
답변 제공: Guest Service Supervisor 님, 2024년 5월 27일
Dear Lydia,We are happy to see you came across The Plaza Hotel Pioneer Park and enjoyed the property as much as your stay. It was a pleasure to host your stay while you were in the city. Hope to see you soon again!Best Regards, Samantha Herrera

10/10 - 훌륭해요

Angela

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is unique and the architecture is beautiful. Details everywhere reflect the southwest nature of this hotel. Absolutely amazing.
2024년 5월에 3박 숙박함
답변 제공: Guest Service Supervisor 님, 2024년 5월 27일
Dear Angela, We are delighted The Plaza Hotel Pioneer Park was up to par throughout our various areas of service. It was a pleasure to host your stay while you were in the city. Hope to see you soon again!Best Regards, Samantha Herrera

10/10 - 훌륭해요

Maria

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing
2024년 3월에 1박 숙박함
답변 제공: Guest Service Supervisor 님, 2024년 5월 24일
Dear Maria, It was a pleasure to host your stay while you were in the city. Hope to see you soon again!Best,Stephanie Padilla

8/10 - 좋아요

Cindy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I stayed here for 3 days. This is a great hotel to stay at if you're stopping by for business or if you want to be near the airport. Surrounding areas feels safe and quiet enough. They offer valet parking and you're charged per day if you use this, so I can't comment on self-parking. Staff is friendly and helpful with questions. The rooms are spacious and clean. My only gripe was that the pillows are uncomfortable, too soft for me personally... literally was sinking into them. We ordered room service during our stay and food was GREAT. The quantity of food was actually way more than I thought it'd be. It did come a couple minutes late but that was no biggie. Lastly, like most people have probably suggested, go to their rooftop bar and enjoy the views of the city!
2024년 4월에 2박 숙박함
답변 제공: Guest Service Supervisor 님, 2024년 5월 21일
Dear Cindy, We are happy to see you came across The Plaza Hotel Pioneer Park and enjoyed the property as much as your stay. It was a pleasure to host your stay while you were in the city. Hope to see you soon again!Best,Stephanie Padilla

10/10 - 훌륭해요

Raul

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great service, restaurant was delicious, roof top bar is amazing great views of El Paso
2024년 5월에 1박 숙박함
답변 제공: Guest Service Supervisor 님, 2024년 5월 21일
Dear Raul, We're so glad to hear that you were satisfied with our services. Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.Best,Stephanie Padilla

10/10 - 훌륭해요

William

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very comfortable room; accommodating staff, good restaurant makes for excellent stay in El Paso
2024년 5월에 1박 숙박함
답변 제공: Guest Service Supervisor 님, 2024년 5월 25일
Dear William, We are happy to see you came across The Plaza Hotel Pioneer Park and enjoyed the property as much as your stay. It was a pleasure to host your stay while you were in the city. Hope to see you soon again!Best,Stephanie Padila

10/10 - 훌륭해요

William

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함
답변 제공: Guest Service Supervisor 님, 2024년 5월 19일
Dear Blalock,We are happy to see you came across The Plaza Hotel Pioneer Park and enjoyed the property as much as your stay. It was a pleasure to host your stay while you were in the city. Hope to see you soon again!Best Regards, Samantha Herrera

10/10 - 훌륭해요

Laura

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The most attentive staff. Kevin was so friendly and amazing!
2024년 5월에 1박 숙박함
답변 제공: Guest Service Supervisor 님, 2024년 5월 12일
Dear Laura,We are pleased to see the resilience of our service from the team at The Plaza Hotel Pioneer Park reflected. Kevin will be so happy to read your kind words. It was a pleasure to host your stay while you were in the city. Hope to see you soon again!Best, Stephanie Padilla

10/10 - 훌륭해요

Kerrie

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved our stay at the Plaza! We had our two golden retrievers with us and they were so incredibly accommodating. They provided a treat bag for the dogs as well as dog beds. Area was great with a beautiful park right across the street. Rooftop bar is definitely something to see and enjoy a cocktail on. We had a wonderful stay and would highly recommend it!
2024년 5월에 1박 숙박함
답변 제공: Guest Service Supervisor 님, 2024년 5월 10일
Dear Kerrie, We are delighted The Plaza Hotel Pioneer Park was up to par throughout our various areas of service. It was a pleasure to host your stay while you were in the city. Hope to see you soon again!Sincerely, Stephanie Padilla

10/10 - 훌륭해요

Judd

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Outstanding hotel in El Paso. Far and above other hotels.
2024년 5월에 2박 숙박함
답변 제공: Guest Service Supervisor 님, 2024년 5월 10일
Dear Judd, We are happy to see you came across The Plaza Hotel Pioneer Park and enjoyed the property as much as your stay. It was a pleasure to host your stay while you were in the city. Hope to see you soon again!Sincerely, Stephanie Padilla

10/10 - 훌륭해요

Melvin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great stop over on Cinco de Mayo while traveling west. Hotel was fantastic. Rooms were nice sized with large bathrooms, beautifully done. Rooms have coffee, mini bar and all the required amenities. Restaurant was excellent as well. We did not get to the roof top bar as there was a private party. Parking is a little goofy, just valet it's easier. Staff were all excellent and helpful. I will stay again if and when I am passing through.
2024년 5월에 1박 숙박함
답변 제공: Guest Service Supervisor 님, 2024년 5월 9일
Dear Melvin, We are delighted The Plaza Hotel Pioneer Park was up to par throughout our various areas of service. It was a pleasure to host your stay while you were in the city. Hope to see you soon again!Sincerely, Stephanie Padilla

10/10 - 훌륭해요

Keith

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Super cute hotel with lots of fun options offered in the room for snacks and beverages! And a complimentary bottle of wine upon arrival! Excellent choice of linens and bedding . Hotel restaurant has amazing food . 10 out of 10 will be back!
2024년 5월에 1박 숙박함
답변 제공: Guest Service Supervisor 님, 2024년 5월 9일
Dear Keith, We are happy to see you came across The Plaza Hotel Pioneer Park and enjoyed the property as much as your stay. It was a pleasure to host your stay while you were in the city. Hope to see you soon again!Best,Stephanie Padilla

10/10 - 훌륭해요

Candice 님, Lompoc

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was one of the most dog friendly places I have ever stayed. They provided our pups with a swag bag including treats, clean up bags, and a scarf. They also provided bowls and beds. They even had a doggie room service menu! The hotel was immaculate, bed was comfortable, amenities were top notch, and the fast accommodating service was unbeatable. The bar made delicious cocktails and the area around the hotel was full of shopping and restaurants. I highly recommend this hotel. It was such an enjoyable stay.
2024년 5월에 1박 숙박함
답변 제공: Guest Service Supervisor 님, 2024년 5월 8일
Dear Ms. Grossi,We appreciate your wholehearted evaluation on The Plaza Hotel Pioneer Park. It is our mission to 'awe' our guests, from the service we provide to our newly remodeled design. It was a pleasure to host your stay while you were in the city. Hope to see you soon again!Best Regards, Samantha Herrera

10/10 - 훌륭해요

Jaime 님, El Paso

좋아요: 청결 상태, 직원 및 서비스
Wondeful hotel and service
2024년 4월에 1박 숙박함
답변 제공: Guest Service Supervisor 님, 2024년 5월 8일
Dear Mr. Herrera,We are glad our location was convenient during your stay and are pleased to have had the opportunity to host your stay at The Plaza Hotel Pioneer Park while visiting El Paso. Hope to see you soon again!Best Regards, Samantha Herrera

10/10 - 훌륭해요

Juan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything is the hotel
2024년 4월에 2박 숙박함
답변 제공: Guest Service Supervisor 님, 2024년 5월 8일
Dear Mr. Avila, We are thrilled our renovations were noteworthy and pleased to have had the opportunity at The Plaza Hotel Pioneer Park to host your stay. Hope to see you soon again!Best Regards, Samantha Herrera

10/10 - 훌륭해요

Lonna

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Fantastic hotel with spacious rooms, comfortable beds, a great coffee maker, and high-end wines in the minibar. The restaurant and bar are really good. We thoroughly enjoyed our stay and appreciated the friendly, professional staff.
2024년 4월에 2박 숙박함
답변 제공: Guest Service Supervisor 님, 2024년 4월 30일
Dear Lonna, We are delighted The Plaza Hotel Pioneer Park was up to par throughout our various areas of service. It was a pleasure to host your stay while you were in the city. Hope to see you soon again!Sincerely, Stephanie Padilla

10/10 - 훌륭해요

Roger

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This hotel was exceptional in every way. From the lobby to the exquisite room and amenities to the restaurant in the hotel. I cut my tenderloin steak with a fork. The rooftop lounge at sunset is a must. Would highly recommend this hotel to everyone.
2024년 4월에 1박 숙박함
답변 제공: Guest Service Supervisor 님, 2024년 5월 2일
Dear Roger, We are pleased to see the resilience of our service from the team at The Plaza Hotel Pioneer Park reflected. It was a pleasure to host your stay while you were in the city. Hope to see you soon again!Best Regards, Samantha Herrera

10/10 - 훌륭해요

Rafael

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Gorgeous and elegant
2024년 4월에 2박 숙박함
답변 제공: Guest Service Supervisor 님, 2024년 5월 2일
Dear Rafael,We are glad our location was convenient during your stay and are pleased to have had the opportunity to host your stay at The Plaza Hotel Pioneer Park while visiting El Paso. Hope to see you soon again!Best Regards, Samantha Herrera

10/10 - 훌륭해요

David

2024년 4월에 4박 숙박함
답변 제공: Guest Service Supervisor 님, 2024년 5월 19일
Dear David, We are pleased to see the resilience of our service from the team at The Plaza Hotel Pioneer Park reflected. It was a pleasure to host your stay while you were in the city. Hope to see you soon again!Best Regards, Samantha Herrera

2/10 - 너무 별로예요

Erick

가족 여행
좋아요: 편의 시설/서비스
별로예요: 직원 및 서비스
Let's be perfectly fair and clear, the hotel itself is absolutely stunning. The rooms are appointed incredibly well, comfortable beds and great amenities. After you've checked in, what they don't tell you is that they have had a known issue with a bar just next-door that stays open until 2 AM and plays the loudest rave music. They openly admitted that they've had to call the police on them countless times through the years. And when I say loud, I wear hearing aids, and without them, I could hear/feel the music pulsating throughout the room, to the point where we couldn't sleep for several waking hours. When I went downstairs to request a room change, they were oversold, which is understandable but they have a responsibility to share that with us. Last I checked, it was the hospitality business. You wouldn't invite someone in to your own home and then place a large radio next to them at full blast unless you intended to torture them. Maybe they don't understand that there are people passing through who are weary travelers, or maybe just want a good nights sleep. I will go out of my way to spread the horrible experience we had and never stay in this hotel. If it makes you feel any better, they offered earplugs, which is hilarious. They do give you a nice note with the managers name, and the name of the bar where the noise is coming from. It has her number on it, but apparently she doesn't know how to pick up a phone. Maybe you'll have better luck.
2024년 4월에 1박 숙박함
답변 제공: Guest Service Supervisor 님, 2024년 5월 8일
Dear Erick,Please accept our dearest apologies for the inconvenience you experienced during your time with us in the hotel. The Plaza is dedicated to providing you with the best service, so please rest assured that we will delegate this to our team to ensure we fix the areas we fell short on. We thank you for bringing these matters to our attention and hope to get the opportunity to welcome you back soon.Sincerely, Stephanie Padilla

10/10 - 훌륭해요

Dan 님, Cypress

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had an excellent time
2024년 4월에 2박 숙박함
답변 제공: Guest Service Supervisor 님, 2024년 4월 28일
Dear Mr. Summerford, We are delighted The Plaza Hotel Pioneer Park was up to par throughout our various areas of service. It was a pleasure to host your stay while you were in the city. Hope to see you soon again!Best Regards, Samantha Herrera

10/10 - 훌륭해요

Stefanie

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Absolutely beautiful hotel. The experience from the initial phone call to reservations to final checkout was high class. Excellent customer service, the rooms are so clean, loaded with amenities and the beds are comfortable. The room service and food were so delicious. The bartender and servers were exceptional. I’d highly recommend this hotel to anyone traveling to El Paso.
2024년 4월에 3박 숙박함
답변 제공: Guest Service Supervisor 님, 2024년 4월 26일
Dear Stefanie, We appreciate your wholehearted evaluation of The Plaza Hotel Pioneer Park. It is our mission to 'awe' our guests, from the service we provide to our newly remodeled design. It was a pleasure to host your stay while you were in the city. Hope to see you soon again!Sincerely, Stephanie Padilla

10/10 - 훌륭해요

Arthur

2024년 4월에 1박 숙박함
답변 제공: Guest Service Supervisor 님, 2024년 5월 16일
Dear Arthur, We are delighted The Plaza Hotel Pioneer Park was up to par throughout our various areas of service. It was a pleasure to host your stay while you were in the city. Hope to see you soon again!Best Regards, Samantha Herrera

10/10 - 훌륭해요

Cesar

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good hotel very well located
2024년 4월에 2박 숙박함
답변 제공: Guest Service Supervisor 님, 2024년 4월 24일
Dear Mr. Cesar, We are glad our location was convenient during your stay and are pleased to have had the opportunity to host your stay at The Plaza Hotel Pioneer Park while visiting El Paso. Hope to see you soon again!Best Regards, Samantha Herrera

10/10 - 훌륭해요

Marie

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful hotel, beautiful rooms , comfy bed and beddings and very well equipped gym
2024년 4월에 1박 숙박함
답변 제공: Guest Service Supervisor 님, 2024년 4월 20일
Dear Ms. Wright,We are glad our location was convenient during your stay and are pleased to have had the opportunity to host your stay at The Plaza Hotel Pioneer Park while visiting El Paso. Hope to see you soon again!Best Regards, Samantha Herrera

10/10 - 훌륭해요

David Eduardo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
👌
2024년 4월에 2박 숙박함
답변 제공: Guest Service Supervisor 님, 2024년 4월 15일
Dear David, It was a pleasure to host your stay while you were in the city. Hope to see you soon again!Sincerely,Stephanie Padilla

6/10 - 괜찮아요

mark

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
fire alarm went off at midnight
2024년 4월에 2박 숙박함
답변 제공: Guest Service Supervisor 님, 2024년 4월 15일
Dear Mark, Please accept our sincerest apologies. We appreciate you taking the time to let us know about your experience. Although it is an unfortunate event, rest assured we will let our Plaza Hotel Team know what areas we need to work on because we do strive for a superb level of service and these actions do not represent us. If you would give us another chance, we would be delighted to host your stay once more.Sincerely, Stephanie Padilla

10/10 - 훌륭해요

Gerardo

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was Good nice place
2024년 4월에 1박 숙박함
답변 제공: Guest Service Supervisor 님, 2024년 4월 15일
Dear Gerardo, It was a pleasure to host your stay while you were in the city. Hope to see you soon again!Sincerely, Stephanie Padilla

10/10 - 훌륭해요

sandra

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The best weekend! The food, the place, the room everything as expected!
2024년 2월에 2박 숙박함
답변 제공: Guest Service Supervisor 님, 2024년 4월 13일
Dear Ms. Sandra, 'We are pleased to see the resilience of our service from the team at The Plaza Hotel Pioneer Park reflected. It was a pleasure to host your stay while you were in the city. Hope to see you soon again!Samantha Herrera

10/10 - 훌륭해요

Chetan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent… especially Omar at the restaurant… awesome!!
2024년 4월에 1박 숙박함
답변 제공: Guest Service Supervisor 님, 2024년 4월 13일
Dear Chetan, We are delighted The Plaza Hotel Pioneer Park was up to par throughout our various areas of service. It was a pleasure to host your stay while you were in the city. Hope to see you soon again!Samantha Herrera

4/10 - 별로예요

Mijia

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Guest Service Supervisor 님, 2024년 5월 2일
Dear Mijia, Please accept our sincerest apologies. We appreciate you taking the time to let us know about your experience. If you would give us another chance, we would be delighted to host your stay once more.Best Regards, Samantha Herrera

10/10 - 훌륭해요

Gilberto

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 3박 숙박함
답변 제공: Guest Service Supervisor 님, 2024년 4월 9일
Dear Mr. Rosas, We are delighted The Plaza Hotel Pioneer Park was up to par throughout our various areas of service. It was a pleasure to host your stay while you were in the city. Hope to see you soon again!Best Regards, Samantha Herrera

10/10 - 훌륭해요

Claudia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful Hotel!
2024년 4월에 1박 숙박함
답변 제공: Guest Service Supervisor 님, 2024년 4월 8일
Dear Ms. Pearce, We are happy to see you came across The Plaza Hotel Pioneer Park and enjoyed the property as much as your stay. It was a pleasure to host your stay while you were in the city. Hope to see you soon again!Best Regards, Samantha Herrera

10/10 - 훌륭해요

Clayton

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice, modern, elegant hotel that still manages to keep its old world charm hotel right in the middle of town. Staff is extremely friendly and attentive. Restaurant on the roof is a great place to get some drinks and appetizers while taking in a nice view of downtown El Paso
2024년 4월에 1박 숙박함
답변 제공: Guest Service Supervisor 님, 2024년 4월 8일
Dear Mr. Napohaku, We are pleased to see the resilience of our service from the team at The Plaza Hotel Pioneer Park reflected. It was a pleasure to host your stay while you were in the city. Hope to see you soon again!Best Regards, Samantha Herrera

10/10 - 훌륭해요

Romeo Adrian

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Todo estuvo excepcional
2024년 3월에 1박 숙박함
답변 제공: Guest Service Supervisor 님, 2024년 4월 5일
Dear Romeo, Nos complace ver reflejada la resiliencia de nuestro servicio por parte del equipo de The Plaza Hotel Pioneer Park. Fue un placer ser el anfitrión de su estadía mientras estuvo en la ciudad. Espero verte pronto de nuevo!Atentamente, Samantha Herrera

10/10 - 훌륭해요

Dale

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice old style hotel that was updated to current standards.
2024년 4월에 1박 숙박함
답변 제공: Guest Service Supervisor 님, 2024년 4월 5일
Dear Ellis, We are thrilled our renovations were noteworthy and pleased to have had the opportunity at The Plaza Hotel Pioneer Park to host your stay. Hope to see you soon again!Best Regards, Samantha Herrera

10/10 - 훌륭해요

Mary

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
beautiful
2024년 3월에 1박 숙박함
답변 제공: Guest Service Supervisor 님, 2024년 4월 1일
Dear Ms. Borgia, We are delighted The Plaza Hotel Pioneer Park was up to par throughout our various areas of service. It was a pleasure to host your stay while you were in the city. Hope to see you soon again!Best Regards, Samantha Herrera

10/10 - 훌륭해요

Janna

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Guest Service Supervisor 님, 2024년 4월 20일
Dear Ms. Eastland, We are delighted The Plaza Hotel Pioneer Park was up to par throughout our various areas of service. It was a pleasure to host your stay while you were in the city. Hope to see you soon again!Best Regards, Samantha Herrera

10/10 - 훌륭해요

Holly

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The front desk ladies were very helpful. All of the staff were friendly.
2024년 3월에 1박 숙박함
답변 제공: Guest Service Supervisor 님, 2024년 3월 30일
Dear Ms. Blue-Sky, We are happy to see you came across The Plaza Hotel Pioneer Park and enjoyed the property as much as your stay. It was a pleasure to host your stay while you were in the city. Hope to see you soon again!Best Regards, Samantha Herrera

6/10 - 괜찮아요

Peter

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellently appointed, modern facility & accommodation. Friendly & professional front desk staff. Disastrous dining experience: ridiculously elaborate menu that staff could not support. Waited 45 minutes for appetizers and the server then dumped hot main course on our table at the same time without plates. Had to ask 3 times for water.
2024년 3월에 1박 숙박함
답변 제공: Guest Service Supervisor 님, 2024년 3월 30일
Dear Mr. Lance,Please accept our dearest apologies for the inconveniences you experienced during your time with us in the hotel. The Plaza is dedicated to providing you with the best service, so please rest assured that we will delegate this with our team to ensure we fix the areas we fell short on. We thank you for bringing these matters to our attention, and hope to get the opportunity to welcome you back soon.Best Regards, Samantha Herrera

10/10 - 훌륭해요

Joel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff very friendly. Rooms very nice. Would stay again.
2024년 3월에 2박 숙박함
답변 제공: Guest Service Supervisor 님, 2024년 3월 26일
Dear Joel, We are delighted The Plaza Hotel Pioneer Park was up to par throughout our various areas of service. It was a pleasure to host your stay while you were in the city. Hope to see you soon again!Best, Stephanie Padilla

10/10 - 훌륭해요

Jose 님, Hidalgo

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent
2024년 3월에 1박 숙박함
답변 제공: Guest Service Supervisor 님, 2024년 3월 20일
Dear Ms. Rizzoli, We are thrilled our renovations were noteworthy and pleased to have had the opportunity at The Plaza Hotel Pioneer Park to host your stay. Hope to see you soon again!Best Regards, Samantha Herrera

10/10 - 훌륭해요

Terri

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very pleasant stay at the Plaza. Only inconvenience is construction on the parking garage, but that’s a necessary inconvenience.
2024년 3월에 1박 숙박함
답변 제공: Guest Service Supervisor 님, 2024년 3월 20일
Dear Pierce, We appreciate your wholehearted evaluation on The Plaza Hotel Pioneer Park. It is our mission to 'awe' our guests, from the service we provide to our newly remodeled design. It was a pleasure to host your stay while you were in the city. Hope to see you soon again!Best Regards, Samantha Herrera

10/10 - 훌륭해요

Laura 님, Hobbs

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful property! We get excellent service with every stay!
2024년 3월에 2박 숙박함
답변 제공: Guest Service Supervisor 님, 2024년 3월 20일
Dear Ms. Cruz, We are delighted The Plaza Hotel Pioneer Park was up to par throughout our various areas of service. It was a pleasure to host your stay while you were in the city. Hope to see you soon again!Best Regards, Samantha Herrera

8/10 - 좋아요

John

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful view of downtown from many of the rooms. The rooms are new and have many current amenities, such as automatic curtains and charging stations within the drawers. We didn't eat there, but the steakhouse smelled delicious. Check-in staff was very courteous.
2024년 3월에 1박 숙박함
답변 제공: Guest Service Supervisor 님, 2024년 3월 16일
Dear Miller,We are happy to see you came across The Plaza Hotel Pioneer Park and enjoyed the property as much as your stay. It was a pleasure to host your stay while you were in the city. Hope to see you soon again!Best Regards, Samantha Herrera

10/10 - 훌륭해요

Raen

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Guest Service Supervisor 님, 2024년 4월 4일
Dear Mathuin, We are delighted The Plaza Hotel Pioneer Park was up to par throughout our various areas of service. It was a pleasure to host your stay while you were in the city. Hope to see you soon again!Best Regards, Samantha Herrera

10/10 - 훌륭해요

Nina

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Absolutely awesome hotel. We booked Plaza last minute and they had a room available. The moment we pulled up the bellmen and valet were very friendly and helpful. Cesar, Carlos, and Joey were so wonderful and helped us with our luggage and car and our pup was actually calm around them which is rare for her, ha! Lucas and Jacob were very helpful concierge and very informative and patient with us and our pup. They also gave her a little doggy treat bag with potty bags and a little scarf! We order room service and the woman on the phone and the man and woman who delivered our meals were very nice and handled our food with care. Overall, this was such a a wonderful experience even for our one night stay and it was so quiet in the hotel that we slept very well. 10/10 experience. Will definitely book again in the future!
2024년 3월에 1박 숙박함
답변 제공: Guest Service Supervisor 님, 2024년 3월 16일
Dear Ms. Rivera, We are delighted The Plaza Hotel Pioneer Park was up to par throughout our various areas of service. It was a pleasure to host your stay while you were in the city. Hope to see you soon again!Best Regards, Samantha Herrera

8/10 - 좋아요

Adolfo

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Na
2024년 3월에 1박 숙박함
답변 제공: Guest Service Supervisor 님, 2024년 3월 15일
Dear Adolfo, It was a pleasure to host your stay while you were in the city. Hope to see you soon again!Best, Stephanie Padilla

10/10 - 훌륭해요

eugene

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Guest Service Supervisor 님, 2024년 4월 1일
Dear Mr. Kettler, We are glad our location was convenient during your stay and are pleased to have had the opportunity to host your stay at The Plaza Hotel Pioneer Park while visiting El Paso. Hope to see you soon again!Best Regards, Samantha Herrera