El Zanjón de Granados Tours

To begin at the beginning The hotel was directly next door to building which was being renovated The sound of jack hammers from 9:30 to 17:00 Monday to Friday and the occasional Saturday made the room between these hours unusable When approaching the reception staff I was completely dismissed. Expedia’s AI chat bot offered no assistance but to tell me to speak to reception and they had tried to speak to reception but couldn’t get through If a hotel is next door to a building site I think at the very least some pre-warning is in order Not to discover the issue when you get there and be told leave and make other arrangements or just shut up and put up with it.

It is a good location with comfortable and large rooms. It is good value for a traveler who just wants accommodation. It has a front desk which is a plus.