Verified
10/10 Excellent
Maja
Jan 21, 2026
Liked: Cleanliness, staff & service, amenities
Maja
Stayed 1 night in Jan 2026
Jade Ella
3.0 star property
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About this property
Jade Ella
- Hotel in the mountains
- Jade Ella provides everything you need. Stay connected with free in-room WiFi.
- You'll also find perks like:
- Free self parking
- English breakfast (surcharge)
- Room features
- All guestrooms are individually furnished, and feature comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like free WiFi and separate sitting areas.
- More amenities include:
- Free tea bags/instant coffee and electric kettles
- Bathrooms with rainfall showers and free toiletries
- Balconies, separate sitting areas, and housekeeping
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Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
The front desk is open daily from 6:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Important information
Optional extras
- Fee for English breakfast: approximately USD 6.5 for adults and USD 5 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
We should mention
This property does not have elevators
Frequently asked questions
Is Jade Ella pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Self parking is free at this property.
What time is check-in at Jade Ella?
Check-in start time: 2:00 PM; Check-in end time: 9:00 PM. Late check-in is available during limited hours.
What time is check-out at Jade Ella?
Check-out is at 11:00 AM.
Where is Jade Ella located?
Situated in the mountains, this hotel is within a 15-minute walk of Suwadivi Ayurveda Health Care, Nature Trail Ella, and Kinellan Tea Factory. Nine Arches Bridge and Kital Ella Waterfall are also within 2 mi (3 km). Ella Railway Station is 14 minutes by foot.
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Reviews
Reviews
6.0
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.0
Cleanliness
6.0
Amenities
6.0
Staff & service
Rating 10 - Excellent. 1 out of 2 reviews
10 - Excellent
1
Rating 8 - Good. 0 out of 2 reviews
8 - Good
0
Rating 6 - Okay. 0 out of 2 reviews
6 - Okay
0
Rating 4 - Poor. 0 out of 2 reviews
4 - Poor
0
Rating 2 - Terrible. 1 out of 2 reviews
2 - Terrible
1
Reviews
Verified
2/10 Terrible
GRAHAM
Feb 10, 2026
Disliked: Cleanliness, staff & service, amenities
This ‘hotel’ is a building site & should not be taking bookings. If I could leave zero stars k would.
GRAHAM
Stayed 2 nights in Feb 2026