Find hotels near Emerald Park, Memphis from ₩85,649

"There were multiple issues with this property... From the moment we arrived, there were 5 police officers and animal control blocking the drop off zone due to "someone having a cat that they weren't supposed to, so they had it removed" though they also looked through the windows of a car in the lot... As for the property itself: 1. There are 3 elevators, but only 1 works and it takes at least 5 minutes for it to arrive when you push the button... When it did, the hand rails inside were busted and there was a patch on the wall. 2. There was a used contact lense on the floor of our room, dirt and wrapper from trash that wasn't ours. We do not wear contacts and hadn't opened food. 3. The bathroom floor did not appear to be mopped 4. Hand Towels had stains on them 5. AC did not cool the room. We turned it to 60 degrees at 3pm and returned at about 1030pm and still had no change. Our infant was sweating even when I undressed and couldn't sleep for hours. We ended up having to get portable fans from our car to be able to sleep . 6. There are no amenities other than the pool (which we did not use so I can't speak to it) 7. Safety is a 0- it's in a sketchy area, and even though security is in the parking lot at all times, the fact that they just text a QR code as the key, and the doors have no deadbolts or chains is a problem. They only have the flip out metal lock. Not returning. Do not recommend. "

"As always I was pleased with my stay at this facility except for one issue. In order to park my vehicle and pay for secured parking I was required to download a parking app. This was an inconvenience for me and in no way a benefit. There was a service charge for the use of this app. In no way did I experience a benefits from this service. This new process was not brought to my attention until I arrived at this facility. No other option was offered. A very disappointing experience that provided no personal benefit to myself."

"My room was clean, smalled fresh and was cool. Staff was friendly and attentive. I enjoyed my stay overall."

"The AC was working. The room was dirty and the bathroom was filthy"

"Ac didn’t keep cold but overall good "

"Gated parking."

"Bad"

"Very nice"

"If all you need is a place to stay it's alright."