Alila Marea Beach Resort Encinitas, a Hyatt Luxury Resort

5.0 star property
Beachfront resort with a full-service spa and bars

Choose dates to view prices

The laid-back Encinitas vibe permeates Alila Marea Beach Resort, where oceanfront serenity meets upscale comfort. Guests enjoy poolside lounging or indulge in Spa Alila treatments, while nearby surfing, hiking, and biking trails offer abundant outdoor exploration.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Bar
  • Parking available
  • Spa
  • Gym
  • Room service
The current price is ₩522,129
₩670,726 total
includes taxes & fees
Nov 25 - Nov 26

Room options

Available filters for rooms
Showing 36 of 36 rooms

One King Bed, Garden View (Fire Pit)

7.4 out of 10
Good
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Premium bedding
Down duvet
Blackout drapes/curtains
Pillowtop bed
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

One King Bed, Ocean View (Patio)

10.0 out of 10
Exceptional
(1 review)

Highlights

Patio
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Premium bedding
Down duvet
Blackout drapes/curtains
  • 41 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

One King Bed, Lagoon View

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Patio
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Premium bedding
Down duvet
Blackout drapes/curtains
  • 38 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

One King Bed, Ocean View (Balcony)

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Premium bedding
Down duvet
Blackout drapes/curtains
  • 41 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Two Queen Beds, Ocean View (Balcony)

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Premium bedding
Down duvet
Blackout drapes/curtains
  • 43 sq m
  • Ocean view
  • Sleeps 2
  • 2 Queen Beds

One King Bed, Coastline View

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Premium bedding
Down duvet
Blackout drapes/curtains
  • 41 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

Two Queen Beds, Coastline View (Balcony)

8.0 out of 10
Very good
(6 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Premium bedding
Down duvet
Blackout drapes/curtains
  • 43 sq m
  • Partial ocean view
  • Sleeps 2
  • 2 Queen Beds

One King Bed, Coastline View (Fire Pit)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Premium bedding
Down duvet
Blackout drapes/curtains
Pillowtop bed
  • 43 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

Two Queen Beds, Coastline View (Fire Pit)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Premium bedding
Down duvet
Blackout drapes/curtains
Pillowtop bed
  • 43 sq m
  • Beach view
  • Sleeps 2
  • 2 Queen Beds

One Bedroom King Suite, Ocean View

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Pillowtop bed
Premium bedding
Down duvet
Separate bedroom
Blackout drapes/curtains
  • 69 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Studio King, Coastline View (Balcony)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Premium bedding
Down duvet
Blackout drapes/curtains
  • 50 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

One Bedroom King Suite Coastline View (Fire Pit)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Pillowtop bed
Premium bedding
Down duvet
Separate bedroom
Blackout drapes/curtains
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Two Queen Beds, Garden View (Fire Pit)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Premium bedding
Down duvet
Blackout drapes/curtains
Pillowtop bed
  • Sleeps 2
  • 2 Queen Beds

One King Bed Coastline View (No Balcony or Patio)

Highlights

Patio
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Premium bedding
Down duvet
Blackout drapes/curtains
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Two Queen Beds, Ocean View (Patio)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Premium bedding
Down duvet
Blackout drapes/curtains
Pillowtop bed
  • Ocean view
  • Sleeps 2
  • 2 Queen Beds

ADA One Bedroom King Suite, Ocean View

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Pillowtop bed
Premium bedding
Down duvet
Separate bedroom
Blackout drapes/curtains
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

ADA King Bed, Coastline View (Balcony)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Premium bedding
Down duvet
Blackout drapes/curtains
Pillowtop bed
  • Sleeps 2
  • 1 King Bed

ADA Two Queen Beds, Coastline View (Balcony)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Premium bedding
Down duvet
Blackout drapes/curtains
Pillowtop bed
  • Sleeps 2
  • 2 Queen Beds

Grandview Presidential Suite

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Pillowtop bed
Premium bedding
Down duvet
Separate bedroom
Blackout drapes/curtains
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Ponto Presidential Suite

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Pillowtop bed
Premium bedding
Down duvet
Separate bedroom
Blackout drapes/curtains
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Studio King, Coastline View (Fire Pit)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Premium bedding
Down duvet
Blackout drapes/curtains
Pillowtop bed
  • Beach view
  • Sleeps 2
  • 1 King Bed

ADA Studio King, Coastline View (Fire Pit)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Premium bedding
Down duvet
Blackout drapes/curtains
Pillowtop bed
  • Beach view
  • Sleeps 2
  • 1 King Bed

One-Bedroom With Ocean View

  • Sleeps 3

Studio with Panoramic View and Balcony

  • Sleeps 2

Premium Room, 1 King Bed (Coastline View with Firepit)

  • Sleeps 2

Premium Room, 2 Queen Beds (Coastline View with Firepit)

  • Sleeps 2

King Room With Coastline View

  • Sleeps 2

King Room With Balcony And Ocean View

  • Sleeps 2

King Room With Garden View

  • Sleeps 2

King Room With Lagoon View

  • Sleeps 2

King Room With Ocean View

  • Sleeps 2

Coastline View 2 Queen Room With Balcony

  • Sleeps 4

Coastline View King Room with Firepit

  • Sleeps 2

1 Kg Garden Fire

  • Sleeps 2

QQ CST VW FIRE

  • Sleeps 4

Qq Cst Vw Balc

  • Sleeps 4

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About the neighborhood

Map
2100 N Coast Highway 101, Encinitas, CA, 94024

What's nearby

  • South Ponto Beach - 2 min walk - 0.2 km
  • South Carlsbad State Beach - 15 min walk - 1.3 km
  • Moonlight State Beach - 5 min drive - 4.9 km
  • San Diego Botanic Garden - 5 min drive - 7.1 km
  • LEGOLAND® California - 7 min drive - 8.2 km

Getting around

  • Carlsbad Poinsettia Station - 5 min drive
  • San Diego Intl. Airport (SAN) - 38 min drive

Restaurants

  • ‪Cancun Mexican and Seafood - ‬5 min walk
  • ‪Jack in the Box - ‬4 min drive
  • ‪Vaga Restaurant - ‬1 min walk
  • ‪Starbucks - ‬4 min drive
  • ‪Sushi Kuchi - ‬4 min drive

About this property

Alila Marea Beach Resort Encinitas, a Hyatt Luxury Resort

Luxury resort near LEGOLAND® California
At Alila Marea Beach Resort Encinitas, a Hyatt Luxury Resort , you can look forward to a poolside bar, a terrace, and a firepit. This resort is a great place to bask in the sun with a beachfront location, sun loungers, and surfing. Indulge in a body treatment, a Swedish massage, and a facial at Spa Alila, the onsite spa. The on-site Fusion cuisine fine-dining restaurant, Vaga, offers breakfast, lunch, dinner, and ocean views. Yoga classes are offered at the 24-hour gym; other things to do include hiking/biking. In addition to a coffee shop/cafe and a hair salon, guests can connect to free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices).
You'll also find perks like:
  • Full breakfast (surcharge), free bicycle rentals, and valet parking (surcharge)
  • Express check-out, express check-in, and a porter/bellhop
  • A 24-hour front desk, outdoor furniture, and surf lessons
  • Guest reviews give top marks for the helpful staff
Room features
All 130 rooms offer comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like laptop-compatible safes and laptop-friendly workspaces.
Extra amenities include:
  • Reusable coffee/tea filters, recycling, and LED light bulbs
  • Rainfall showers, eco-friendly toiletries, and hair dryers
  • 60-inch flat-screen TVs with streaming services and premium channels
  • Electric kettles, heating, and daily housekeeping

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered valet parking on site (USD 60 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 25 to 50 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • Coffee Box
  • The Pocket
  • Vaga

Things to do

  • 24-hour gym
  • Free bicycle rentals
  • Full-service spa
  • Hiking/biking trails
  • Hot tub
  • Surf lessons
  • Surfing/bodyboarding
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 3,000 square feet of conference space
  • 6 meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Firepit
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Grab bar in shower
  • Hand-held showerhead
  • Handrails in hallways
  • Handrails in stairways
  • In-room roll-in shower
  • Lever door handles
  • Pool hoist on site
  • Portable shower seat
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Vibrating pillow alarm
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 3 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 2021
  • Eco-friendly cleaning products used
  • Electric bike charging
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 60-inch flat-screen TV with premium cable channels
  • iPod dock
  • Streaming services

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Eco-friendly toiletries
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Reusable coffee/tea filters

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 150 per pet, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 59.26 per accommodation, per night
The resort fee includes:
  • Beach access
  • Beach towels
  • Bicycle storage
  • Faxes
  • Fitness center access
  • Fitness/yoga classes
  • In-room bottled water
  • In-room coffee
  • Phone calls
  • Pool access
  • Shuttle service

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 25 to 50 per person
  • Covered valet parking fee: USD 60 per night (in/out privileges)
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 9:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the swimming pool, fitness facility, or hot tub
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Alila Marea Encinitas, A Hyatt
Alila Marea Beach Resort Encinitas
Alila Marea Beach Resort Encinitas a Hyatt Luxury Resort

Frequently asked questions

Is Alila Marea Beach Resort Encinitas, a Hyatt Luxury Resort pet-friendly?

Yes, this resort allows pets (limit 2 total) with a maximum weight of up to 50 lbs per pet. There's a fee of USD 150 per pet, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at Alila Marea Beach Resort Encinitas, a Hyatt Luxury Resort ?

As of Nov 5, 2025, prices found for a 1-night stay for 2 adults at Alila Marea Beach Resort Encinitas, a Hyatt Luxury Resort on Nov 25, 2025 start from ₩522,129, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Alila Marea Beach Resort Encinitas, a Hyatt Luxury Resort ?

Valet parking is available for USD 60 per night.

What time is check-in at Alila Marea Beach Resort Encinitas, a Hyatt Luxury Resort ?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at Alila Marea Beach Resort Encinitas, a Hyatt Luxury Resort ?

Check-out is at 11:00 AM.

Where is Alila Marea Beach Resort Encinitas, a Hyatt Luxury Resort located?

Nestled on the beach, this Encinitas resort is within a 15-minute walk of South Ponto Beach, Leucadia State Beach, and Grandview Surf Beach. South Carlsbad State Beach and Beacon Beach are also within 2 mi (3 km).

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Reviews

Alila Marea Beach Resort Encinitas, a Hyatt Luxury Resort Reviews

8.8

Excellent

9.4

Cleanliness

9.2

Amenities

9.0

Staff & service

9.2

Eco-friendliness

9.2

Property conditions & facilities
Rating 10 - Excellent. 150 out of 221 reviews
Rating 8 - Good. 30 out of 221 reviews
Rating 6 - Okay. 20 out of 221 reviews
Rating 4 - Poor. 8 out of 221 reviews
Rating 2 - Terrible. 13 out of 221 reviews

Reviews

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beach view
Stayed 1 night in Sep 2025

10/10 Excellent

Rimon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property will most likely come back and beautiful views. Great pool and view from pool.
Stayed 1 night in Jul 2025

10/10 Excellent

Rajeev

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic property
Stayed 4 nights in May 2025

8/10 Good

Sundus

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful ocean view
Stayed 2 nights in Mar 2025

10/10 Excellent

Joseph

Liked: Cleanliness, amenities, property conditions & facilities
Perfect. Property, architecture and interior design were beautiful and well thought out. Room was roomy with picturesque views. Staff was amazing. VAGA restaurant was delicious with more stunning views. The Coffee Box was a great spot for quick delicious breakfast. The Pocket served wonderful cocktails.
Stayed 3 nights in May 2025

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view and lively happy hour!
Stayed 1 night in Dec 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All around outstanding stay at Alilia Marea Resort. The staff was amazing and the resort was beautiful beyond words. I certainly recommend this resort.
Stayed 1 night in Aug 2024

10/10 Excellent

andrea christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place!

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning new hotel on the beach with large stylish rooms, great restaurants and fitness center with beach access and pool with sunset views. Close to all the great North San Diego beach towns...although you will be tempted to enjoy the property and never leave! We will be back in May with the whole family. Great for adults and also fun for smaller kids.
Stayed 4 nights in Dec 2024

10/10 Excellent

Rachael

Liked: Cleanliness, staff & service, property conditions & facilities
Stunning Resort with Excellent Service and Food. Even more beautiful in person.
Stayed 3 nights in Apr 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and beautiful hotel. Will be back
Stayed 1 night in Mar 2024

10/10 Excellent

YVETTE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with excellent customer service! We’re looking forward to returning soon. A perfect environment for relaxing and enjoying the California coast.
Stayed 4 nights in Mar 2024

10/10 Excellent

bob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
probably the nicest most fun best located super relaxing nice people great food perfect weather spectacular architecture and decor place ever. chill to the max.
Stayed 7 nights in Aug 2024

10/10 Excellent

Marion Nicole Johnson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for my wife’s 40th BDay! Absolutely AWESOME…literally everything was PERFECT from check-in to check-out!
Stayed 3 nights in Aug 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Weekend Getaway

We really enjoyed our stay here. It was very relaxing. We had a balcony room facing the ocean and it was nice to hear the waves at night. The overall experience was very nice and pleasant. The rooms were clean and the staff was very professional and friendly.
Stayed 3 nights in Aug 2023

10/10 Excellent

sato

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First of all staff are amazing the service are perfect. Room was very clean.
Stayed 2 nights in Oct 2022

10/10 Excellent

rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the whole place!!! great!!
Stayed 2 nights in Aug 2023

8/10 Good

Adonai

Liked: Cleanliness, staff & service, property conditions & facilities
I had a really great experience. When I booked, it was a wedding, which kind of did not leave us access to certain areas in the property. Which was fine because everyone was very nice and friendly. We still got to enjoy the property or last day and it was a very different and I really enjoyed the room that I stayed in With the ocean view and it was beautiful. Very friendly people again very great customer service.
Stayed 1 night in Jun 2024

4/10 Poor

Freddie

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Outstanding location and property. Unfortunately, the service and staff continued to disappoint during our stay. Management needs to address the training of the staff at front desk and in the restaurant. A five star resort can't charge over $800 a night for just an oceanfront location. The service needs to be more polished and competent.
Stayed 1 night in Apr 2024

10/10 Excellent

Farheen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Okay where to start! I absolutely loved the staff in this resort. From front desk with Francisco and Ismael, to The Pocket staff, Scott, Dominic, and Brittany. To the guest experience staff Denise who took care of small hiccups during our stay. We are so grateful for your team! We loved the food, drinks, and desserts. The views were stunning! The pool and hot tub were clean and at great temperatures. Make sure to rent a complimentary E-bike, that was such a nice touch! Overall I would rate our stay 10/10! We will be back :).
Stayed 2 nights in Jul 2024

6/10 Okay

R8

Disliked: Staff & service
Nickel and dime resort - four seasons prices for holiday inn service. Staff was young, inexperienced, took 30 minutes to get our luggage in our room. There was a crib in our room for some reason for the entirety of the stay as well. 55 a day for valet is a joke, so is their coffee shop, and the hotel restaurant is just new agey tripe. No way is this place worth the $$.
Stayed 5 nights in Jun 2023

2/10 Terrible

tiffani

Disliked: Staff & service, property conditions & facilities, room comfort

Awful experience

From checking in after 4 pm while requesting a early check in for my husbands birthday I was told my room would be ready and was being finished up to only find out we sat around for 4 hours because we thought our room was almost ready indeed it was not even close” then we finally get checked in after 4 pm and we receive someone else’s luggage up to our room with none of our expensive luggage or belongings. THEN we order food only to have it take almost 2 hours and receive the most disgusting non editable food and hard short ribs! This was the worst experience I’ve ever had
Stayed 1 night in Jan 2025

8/10 Good

Kristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort fee and daily parking fee is a little outrageous. There is no free parking and the only option is valet. There isn’t much in a walkable distance (food or shopping) so a vehicle is a must. There were a a few groups of twentysomethings also staying at the resort during our stay there. One group of girls were screaming on their balcony and when I turned to see what they were yelling about one of the girls flashed me. I had no desire to see a naked young female screaming on their balcony during my stay. It was also near the pool and a public walkway where children could have easily been present. The facility was otherwise beautiful and well maintained. Staff was very friendly as well.
Stayed 5 nights in Jun 2024

4/10 Poor

Christian

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The hotel is beautiful, the check in was a little disappointing especially for such a high end place. We got to the hotel about 20 minutes before check in time, so not super early and were told our room still wasn’t ready and that they would text us when it was. An hour later we were still waiting so we went back to the front desk to check and they apologized and said our room was ready. Having to wait well past check in time for a top notch resort was just a bit disappointing.
Stayed 1 night in Mar 2023

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel. Horrible staff and management

Beautiful convenient hotel but terrible incompetent staff from top to bottom. Front desk manager Amir was wrong and smug about it. Imagine being wrong and smug. Stuff like that will get your blood boiling. Voice complaint to operation manager Sydney and was promised a call back. Never received one. These people aren't qualified to service a motel 6 but yet here they are to ruin your vacation
Stayed 1 night in Jul 2023