에르나드 리조트

“Bad staffs- lied about policy. The staff were extremely rude and unprofessional. They initially claimed that their strict guest policy was clearly mentioned online, but later admitted that he lied.Being dishonest with guests is unacceptable. Had to move out of Raviz to another hotel in 3 hours because of staff’s bad behavior. As international travelers visiting Kerala, it is completely normal for us to have guests visit. Every other hotel we’ve stayed at allows visitors after proper ID...

“Such a great experience. Wonderful property. Great staff. Great ambiance. Super choice for a family outing. Had spent Christmas vacation here and it was a great experience ”

“Excellent property with excellent service. They are creating a niche for themselves with their bespoke services. Hope, they continue to do that and upscale. ”