I enjoy my 3 nights at the Rui Aquarelle. Upon arrival we were greeted with drinks prior to checking in. Trudy-Ann checked us in. She was very friendly and fast with checking us in. There was variety of food choices at the buffet daily. In addition they were 4 other restaurants that you can make reservation for once you check in. We reserved the Asian restaurant, food was delicious there. Friday pool party was a vibes. Nightly entertainment is A , every night there was something different. Bartenders were available for services while watching the entertainments. Brittany M was our server. She was bubbly and friendly. Overall all the bartenders were friendly in my opinion. The only con I have is the shuttle service that was on my Expedia reservation. Stating that there would be free return shuttle, that is FALSE. I called Expedia and after being on the phone for sometime, placing me on hold, saying that they’re calling the resort to resolve the issue. It turns out Expedia and Rui don’t have a valid contract for shuttle services. This was very disappointed for us, so we had to book transportation service both ways with a private company for $70 each way. Other than that, I would definitely recommend this resort.