Terrace/patio

Reviews of Home2 Suites By Hilton Fayetteville North

3 out of 5
Home2 Suites By Hilton Fayetteville North
6309 Ramsey Street, Fayetteville, NC

Reviews

9.6

Exceptional

Rating 10 - Excellent. 105 out of 130 reviews" "
Rating 8 - Good. 20 out of 130 reviews" "
Rating 6 - Okay. 2 out of 130 reviews" "
Rating 4 - Poor. 2 out of 130 reviews" "
Rating 2 - Terrible. 1 out of 130 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jose, Chesapeake

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay at Home2 Suites. The staff was amazing and they were so welcoming and friendly!
Stayed 2 nights in May 2024
Response from H2FAY on May 17, 2024
Thank you Jose!!

10/10 Excellent

Lyndsey

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my 2nd time my family and I habe stayed in a Home 2 hotel and we absolutely love it! Always so clean and thats a big thing for me. I used to be a housekeeper, so i know what to look for. By far the cleanest hotels I've stayed in. They will continue to get my business! They are a dog friendly hotel and that is an absolute must for me. My little Lady goes where I go. The beds are the most comfortable beds ever.
Stayed 1 night in May 2024
Response from H2FAY on May 8, 2024
Hi LyndseyWe are so happy you and your family enjoyed your stay with us! We appreciate your feedback and kind words for our housekeeping department. They do work extremely hard to make sure our hotel is clean and well kept. We hope to se you again when you are back in our area.Safe Travels!

10/10 Excellent

Adam

Liked: Staff & service, amenities, property conditions & facilities
Easy to find from highway, new and clean property. Room was very large and smartly organized. Lots of smart touches like many USBs, powered shades, a great kitchenette with a full fridge and plates/utensils.
Stayed 2 nights in May 2024
Response from H2FAY on May 6, 2024
Thank you for sharing your review with us! We are so happy you enjoyed your stay with us.

10/10 Excellent

Tawana

Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay
Stayed 7 nights in Apr 2024
Response from H2FAY on May 4, 2024
Thank you!!

10/10 Excellent

Amanda

Stayed 1 night in Apr 2024
Response from H2FAY on May 2, 2024
Thank you!

10/10 Excellent

Tela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from H2FAY on Apr 8, 2024
Thank you!

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great clean place
Stayed 1 night in Apr 2024
Response from H2FAY on Apr 8, 2024
Thank you!

10/10 Excellent

John, Belden

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent overall.
Stayed 3 nights in Mar 2024
Response from H2FAY on Apr 8, 2024
Thank you!

8/10 Good

DARLENE

Stayed 1 night in Mar 2024
Response from H2FAY on Apr 23, 2024
Thank you!

10/10 Excellent

Michael

Stayed 1 night in Mar 2024
Response from H2FAY on Apr 23, 2024
Thank you!

8/10 Good

Patricia

easy like email to make sure everything is ok
Stayed 1 night in Mar 2024
Response from H2FAY on Apr 1, 2024
Thank you

10/10 Excellent

mercia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from H2FAY on Mar 31, 2024
Thank you!

10/10 Excellent

Veronica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property was new and clean. We loved the many USB outlets available. The rooms have function and modern decorations. We would definitely come back!
Stayed 1 night in Mar 2024
Response from H2FAY on Mar 26, 2024
Thank you, Veronica, for your review! We are happy you enjoyed your stay with us.

10/10 Excellent

Marta

Traveled with family
Excellent
Stayed 1 night in Mar 2024
Response from H2FAY on Mar 25, 2024
Thank you Marta!

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from H2FAY on Mar 26, 2024
Thank you, Dennis!

10/10 Excellent

Erlinda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from H2FAY on Mar 25, 2024
Thank you Erlinda !

10/10 Excellent

Verified traveler

Stayed 2 nights in Mar 2024
Response from H2FAY on Mar 25, 2024
Thank you Logan!

10/10 Excellent

Natasha

Love this place
Stayed 1 night in Mar 2024
Response from H2FAY on Mar 22, 2024
Thank you, Natasha!!

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from H2FAY on Mar 18, 2024
Thank you!

10/10 Excellent

Jarrett, Troy

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place
Stayed 3 nights in Feb 2024
Response from H2FAY on Mar 1, 2024
Thank you! We appreciate you sharing your kind words.Safe travels

8/10 Good

Rickita

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for families. Love the suites.
Stayed 1 night in Feb 2024
Response from H2FAY on Feb 27, 2024
Thank you for sharing your review! We are so happy you loved our suites! They are designed for comfort and convenience, and perfect for families. We hope to see you again when you are back in our area.Safe travels

10/10 Excellent

Linsey

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Great pool area. Will definitely stay again. Room was awesome.
Stayed 2 nights in Feb 2024
Response from H2FAY on Feb 26, 2024
Hi LinseyThank you for sharing your experience with us. We are happy to hear that your stay with us was a great one. Safe Travels

10/10 Excellent

Lavon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We will always stay there went we come to town thank you for being there for us
Stayed 2 nights in Feb 2024
Response from H2FAY on Feb 21, 2024
Thank you Lavon!We will always be here for you. Safe Travels

10/10 Excellent

Monica

Stayed 1 night in Feb 2024
Response from H2FAY on Feb 19, 2024
Thank you!

10/10 Excellent

Annmarie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was neat and clean. Staff was s professional, pleasant and helpful.
Stayed 4 nights in Feb 2024
Response from H2FAY on Feb 14, 2024
Hi AnnmarieWe are so happy you enjoyed your stay with us! Our TEAM appreciates you.Safe Travels

2/10 Terrible

Shivappa

Liked: Cleanliness
Stayed 1 night in Feb 2024
Response from H2FAY on Feb 12, 2024
We are so sorry to hear your stay was not a great one! At any time during your stay, if things are not going as expected, please let someone know, so we can make it right!Sincerely,

10/10 Excellent

Geraldine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a new facility so everything was great. Super friendly staff, pool and spa were great, breakfast was great and room was large and comfortable. Lots of restaurants nearby and we enjoyed the special ops museum and Poe house downtown
Stayed 1 night in Feb 2024
Response from H2FAY on Feb 8, 2024
Thank you, Geraldine, for your wonderful review! We are so delighted that you enjoyed your stay with us. We are so happy our friendly staff, great breakfast and pool helped make your stay more enjoyable.We are happy you were able to visit some of our local attractions while staying with us as well. We hope to see you the next time you are in our city.Safe Travels!

10/10 Excellent

Oyebola

Stayed 1 night in Jan 2024
Response from H2FAY on Jan 31, 2024
Thank you!

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from H2FAY on Jan 29, 2024
Thank you!

10/10 Excellent

Alex

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from H2FAY on Jan 29, 2024
Thank you!

10/10 Excellent

Jason

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place. Fairly new building in great shape
Stayed 4 nights in Dec 2023
Response from H2FAY on Jan 29, 2024
Thank you for sharing with us!

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from H2FAY on Jan 22, 2024
Thank you!

10/10 Excellent

Daisy

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable Stay
Came From New York City With My Family And Had A Great Experience (Only For A Night) But Really Enjoyed The Size Of The Room (First Floor Suite) Front Desk Was So Helpful And It Was Late And The Guy Help Me And My Husband Find A Spot To Eat At (Cook Out) They Food Was Delicious:).. I Recommend This Spot If You In Fayetteville NC.
Stayed 1 night in Jan 2024
Response from Crystal R. on Jan 12, 2024
Daisy,We are so excited to hear you and your family enjoyed your stay and Cook Out (It is a North Carolina staple). We hope to see you again if your travels bring you through Fayetteville.

10/10 Excellent

Jasmine

Stayed 1 night in Dec 2023
Response from H2FAY on Jan 29, 2024
Thank you!

10/10 Excellent

zhilan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from H2FAY on Jan 12, 2024
Thank you, Daisy, for your review! We appreciate your great comments regarding our hotel and your stay. We are glad you enjoyed your stay with us and hope to see you the next time you are in our area. Safe Travels!

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely 10/10
Spacious & exceptionally clean rooms & common areas.
Stayed 1 night in Jan 2024
Response from H2FAY on Jan 4, 2024
Thank you!

8/10 Good

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, less comfortable than we hoped.
Staff was amazing. Friendly, helpful, cheerful. The hotel beds are so firm they were uncomfortable. And the shower heads chosen for this brand new hotel were a major disappointment. Such low water pressure it led to extra long showers just trying to rinse shampoo out of hair.
Stayed 8 nights in Dec 2023
Response from H2FAY on Jan 3, 2024
Thank you for sharing with us! We are so happy our staff was able to make your stay more enjoyable. We will share your feedback with the team regarding the showerheads. The mattresses are new, SERTA pillow top, a Hilton standard. Safe Travels!

8/10 Good

Gilad

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendly for most part. Ice bucket in room not cleaned by housekeepers. Water pressure low in shower
Stayed 1 night in Dec 2023
Response from H2FAY on Jan 3, 2024
Thank you for sharing your review with us. We have shared your feedback with our team. Our staff appreciates the shout out ! Safe Travels!

10/10 Excellent

Christina

Stayed 1 night in Dec 2023
Response from H2FAY on Jan 3, 2024
Thank you!

8/10 Good

Paul

Stayed 1 night in Dec 2023
Response from Crystal Reed on Dec 27, 2023
Thank you for spending your Holiday Travel with us! We hope to see you again if your future travels bring you to the Fayetteville Fort Bragg area.

10/10 Excellent

Celena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from H2FAY on Dec 15, 2023
Thank you!

10/10 Excellent

Michael

Liked: Amenities
Stayed 1 night in Dec 2023
Response from H2FAY on Dec 14, 2023
Thank you!

10/10 Excellent

Debra, Fayetteville

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was nice and the room had a very nice kitchenette with a dishwasher!
Stayed 3 nights in Dec 2023
Response from H2FAY on Dec 12, 2023
Thank you, Debra, for your review. We are delighted you enjoyed your stay with us.safe travels!

10/10 Excellent

CAROLYN, RENTON

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a really nice hotel. I would recommend it to my family and friends to stay here.
Stayed 6 nights in Oct 2023
Response from H2FAY on Dec 9, 2023
Thank you!

10/10 Excellent

Donald

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from H2FAY on Dec 9, 2023
Thank you!

10/10 Excellent

Karyn

Traveled with family and small children, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were pleased to have a pet friendly hotel. They had a nice dog walk area. We also enjoyed the breakfast they provided each morning.
Stayed 3 nights in Nov 2023
Response from H2FAY on Dec 4, 2023
Hi KarynWe are so happy you enjoyed you stay with us! Our great breakfast is one of our top amenities and the dog walk is perfect for your four-legged friends. Safe travels!

4/10 Poor

Michael

Traveled with family
Liked: Amenities
Disliked: Cleanliness, staff & service
Nice and new hotel. Everything looks great from the inside and out. However someone vomitted in the parking lot next to the pool area and well no one cleaned it, gross right. Also the elevator broke while we were there, bathroom lock broken in my room, hair in the shower when we got there, vent covered in dust, bathroom fan was intermittent, could only use one shower door the other was stuck shut, and apparently the staff says the city was it is working on pipes in the area so our last night smelled like one big fart in my room all night. Oops almost forgot night 1 it all started when my wife got out of the shower walked out barefoot stepping on something that was on the carpet and not thinking it could be nothing more than dirt she wipes the bottom of her foot off and then goes to wash her hands and what did she get a woof of, yup you nailed it smelled like poo!!! OMG gross so after some investigation I located a small pebble of poo placed in in a napkin for the front desk. Obviously to no surprise they did not want it either. So ultimately as far as it goes here. I hope they get better. Service related though TY was helpful and very Courteous.
Stayed 3 nights in Nov 2023
Response from H2FAY on Dec 4, 2023
MichaelWe are so sorry your visit did not go as well as we had hoped! Thank you for letting our team know of the issues. We apologize for the inconvenience of the one elevator being inoperable, luckily, we have two! Elevator company was here bright and early Monday morning to fix the issue. We hope your future travels are safe and enjoyable.

10/10 Excellent

Vicki

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the kitchen and full size refrigerator. Very new property. Comfortable bed. Would stay again
Stayed 3 nights in Nov 2023
Response from H2FAY on Dec 4, 2023
Thank you!

10/10 Excellent

sam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from H2FAY on Dec 9, 2023
Thank you!

10/10 Excellent

Lucas

Stayed 1 night in Nov 2023
Response from H2FAY on Nov 21, 2023
Thank you!!